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Found 9 results

  1. Hello. I've seen this thread before but I'm assuming it's a case by case issue. I can't install Malware Bytes on my windows 10 pc. It keeps crashing and I think it's being caused by some malicious software that I would like to scan for. The install process keeps failing. Can you help?
  2. After running a scan and identifying and removing a few threats related to the QSearch/ChillTab search engine virus (which I have been dealing with and trying to rid my machine of for a while now), I was prompted to restart my machine. Once I logged back in and tried to open Malwarebytes again, I got a message saying "The Application is Damaged - please download and install a new copy of the software to replace the damaged files" (see first screenshot here: https://imgur.com/a/DzEqVMU). So I downloaded the software again and tried to install and got a message saying "The Installation Failed" (see second screenshot here: https://imgur.com/a/DzEqVMU). After that I tried restarting my machine, same "Installation failed" message. I deleted all previous Malwarebytes files and restarted my machine, same message. I went through my application list and removed anything I hadn't used recently just in case there was some malware in those files. Still got the same message. I'm not sure what the next step to take is here -- I am concerned that there is some malware on my computer but I cant get Malwarebytes installed. Any help would be appreciated.
  3. Hiii..... I done a full scan with current anti-virus but it didn't really detect anything. So I tried to download Malwarebytes and other anti-virus'. then downloaded mbclean and it creates a log. i downloaded MBAR it says registry value appinit dlls found it caused by root kit activity,restart to remove this value, the i click yes could not load dda driver reboot to install dda driver then it says dda driver install unsuccessful and i started scan in recovery mode but nothing happens. i tried to install malwarebytes using mallwarebyteschameleon "an error occurred while creating a file in destination directory" check screenshot please check the logs frst.txt addition.txt mbcleanresults.txt mbar system log.txt mbcheckresults.zip Addition.txt FRST.txt mb-clean-results.txt system-log.txt mb-check-results.zip
  4. Hi, I recently purchased MalwareBytes, cause there where pop ups on every single Youtube video I loaded. Recently, my screen started to act werid, the background looks like if the picture has been overexposed in Photoshop. As I downloaded the MB3, Windows pops a screen that says that I can't run the set up as it may be dangerous. I've seen around the forum this is something that has happened to other users. I already ran the FRST tool (I'm attaching the result if it is of any help), as pretty much is what I can do, cause the MBAR won't load neither. I really appreciate any help you could give me. FRSTRESULT.txt
  5. Hello my name is sultan I was trying to install malwarebytes 3 but after choose what language do you want the setup didnt show up . It said "runtime error (at 49:120) could not call proc. " Can someone help me ???
  6. So, recently, my computer BSODed and I managed to fix that problem by messing around with service settings. However, now, when I try to install any antivirus, It says that the resource is in use, even right after a reboot. I believe this is a rootkit, because it happens in safe mode as well. I am attaching the FRST logs from a scan. Addition.txt FRST.txt
  7. things i have tried: installing in safe mode, disabling a bunch of start up services, i cant run rkill, i ran superantisypware and it found and removed 120 items but i still cant install mbam, i did a quick scan with ms removal tool and it found 3 registry items that were infected but it did not have the option to remove them.....
  8. Hi, I am trying to follow the instructions in your forum. I am attaching the log/reports for RK and FRST RKreport_SCN_08022014_085803.log Addition.txtFRST.txt Thanks for the forum, the software and the support!
  9. So, for the past few days I've had strong suspicions that I might be infected. I done a full scan with current anti-virus but it didn't really detect anything. So I tried to download Malwarebytes and other anti-virus'. They all download but when I try to run their installers a box pops up to tell me it's not a valid win 32 program. And I'm getting frustrated, especially since my knowledge of computers is pretty low. Could someone help me?
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