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Showing results for tags 'cant fix'.
recently i have been infected by a trojan, occamy.AA to be specific, mcafee caught some of it but i still have some adware and some PUPs on my laptop somewhere and some fake popups. ive scanned with malwarebytes, hitmanpro, mcafee, and tried using adwcleaner but nothing is coming up. Help? i have a dell inspirion 15 5000, am on Version 10.0.19043 Build 19043, windows 10, and have had this problem for about a week and a half.
Hi - this started over 6months ago - can't remember exactly but yes did get a download or update and next thing I know when trying to open any program (ex -troubleshooter msdt.exe not-a-valid-win32-application -- google --internet explorer- paint - media player - recent items) You name it wouldn't open - Could open Library - downloads would load - but not execute- so I ran Microsoft Essentials and it did find a Win32-Keygen and removed it and my problem continued - long long story short Have tried 100 different anti - malware > cleaners> empty all caches - temp files/folders- run scans almost daily - recently found my Microsoft Office wasn't installed properly - uninstalled - waited - re-installed - things I've tried - you name it - I'm sure I have tried it !!! Malwarebytes - Malware Anti-Rootkit- Junk remover- SuperAntispyware - Spy bot - Search & Destory - Zemana - Emisoft -Hitman Pro - TDSS - RKill - ComboFix - Windows All in one kit- sfc-scannow - chkdsk - Autoruns -FRST - Revo Uninstaller - eset scan - AWF Cleaner - CC Cleaner - CleanMyPC!- Avast - Norton- there isn't much I haven't tried - did try exehelper.exe today but unable to work - the audio driver not able to work with Windows I did have a creep was suppose to be helping instead he set up a roaming connect using my wi-fi - he is the porn addict as you will see when reviewing my log - Yes after I have used a Anti-malware and it didn't work I delete it off system - I am not a computer techie but I also am not a complete dum-dum either - I have taken so many notes when attempting to fix this but I am now at my end of rope - I'm a grandma raising my 2yr grandson so my computer time is mostly between midnight and 6am - many sleepless nights over this darn thing but can't do a total uninstall of window - have 3 other users and there accounts fine - only on one user # (?) Its a laptop (old but kept up-to-date) my family wants me to just upgrade but I have so much time invested and don't think I will be a fan of Windows 10 from what I have read OS Windows 7 Home Prem 6.1.7601 X86 32bit Addition.txt FRST.txt JRT.txt