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Showing results for tags 'cannot uninstall'.
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In my case, i was able to finally, somehow, uninstall it in windows 7 progams and features. Then i ran the clean tool. Two days ago i reinstalled mbam and all was well, but now i'm back to it turning off protection. Right now i have zero protection. I hesitate in trying another mbam install. Will it work this time? If i reinstall it again, will the real-time stay on? thanks
I get the exact same error. I recently bought a new PC, mostly for gaming. Games would randomly minimize, and someone suggested Malwarebytes. I figured, since I have Symantec, I'd be good with another antivirus layer. boy was I wrong. I installed it, ran the scan. Found 1 bad thing. Awesome, let's get that off of my computer. So MB "gets it off my computer." I put that in quotes because malware bytes made my computer unable to access the internet. Not from chrome or edge. Alright, let's uninstall MB. Ok, never mind "File "C:\ProgramFiles\Malwarebytes\Anti-Malware\unins000.dat" could not be opened. Cannot uninstall. Error 5: Access is denied." Wow, well done guys. Your "anti-virus" program probably just killed my brand new $1000+ machine that I worked for. I can still play games online and such. Just can't access the internet browsers I have never had trouble with until I installed your product. Don't come at me with the "I would've just installed it again and tried the uninstaller" because I obviously can't do that with no way to get on any internet browser. If I were raised just a tad bit less respectful, I'd sue this company for all you have. But I'll give you a chance. You can figure out how to save my machine from your product. You can email me at email@example.com with the subject "We f*cked up, please let us help you." other than that, have a fan-f*cking-tastic day.
Same problem here: Windows Uninstaller is not working. I use Version 126.96.36.1999 Then I tried the clean tool mbam-clean-188.8.131.521 but I just read here that that is designed for version 2, not 3. (I really hope running it didn't screw up anything else.) So I went with Porthos suggestion: Reinstall it. I tried that, but get an error during install: C:\WINDOWS\system32\drivers\mbase64.sys An error occured while trying to replace the existing file. DeleteFile failed: code 5. Access is denied. Click retry, etc, etc.. So I click Cancel (as advised), and it rolls back changes. I am getting a bit desperate. I wanted to try malwarebytes, so I installed the lastest 184.108.40.2069 It didn't work (I only get 'Unable to connect to service'), so I decided to unintall. Tried windows uninstall: Error Tried clean-up tool: Works only for version 2. Tried re-install over the former install: Error (above). Please help: How do I get it out of my PC?