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Hello, I try to buy Malwarebytes antivirus programme for student licence. An error occurred during the payment process, and my card was withdrawn money twice and but 2checkout firm said that "we have not received any payment for them" . But when I look at my bank account it seems withdrawn money for them.( I added for this picture). And I try to buy again after 3 days later it didnt happen again. What is the problem about that? And after the transaction, I did not receive any information about the premium account info and receipt. I want to cancel and my money back, please.