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Found 32 results
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I am also having the same issue. I have run all the tools to no avail. I have attached the requested files. Obviously, I don't want to just ignore the messages, I want to actually delete the adware or whatever it is. Help please. Thanks. FRST.txt Addition.txt
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I have the same problem--smartlink.cool--but I do not want to "silence" the warning, I want to find and remove the offending source. I have performed all the steps in the post by miekiemoes but the problem remains. I also ran AdwCleaner to no avail. What can I do?
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I keep getting popups from MalwareBytes saying it's blocked smartlink.cool - which is nice - but it would be good to be able to say: "Just block this, log it, but don't bother telling me every time."
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Constant Inbound Riskware Connection Block -- 123.123.123.123, svchost.exe
risotto73 posted a topic in Resolved Malware Removal Logs
Receiving a constant stream of popups from Malwarebytes about a riskware website being blocked. There is no domain given, and it continues even if I am not accessing my browser. It is referencing System32\svchost.exe. This file also exists in SysWOW64 once and WinSxS twice. The IP address is 123.123.123.123. A malwarebytes scan does not find anything, and I've run adwcleaner. I've uploaded an export of one of the event logs, and I can upload whatever other log data is needed. Would like help in identifying if this is a stream of false positives, or if some other malicious file is causing the popups. Thank you. report_log.txt -
Reply from Steven Burn on ninth of June, that is removed from database Over two weeks later is still blocked. MalwareBytesBlocked.pdf
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Same problem here. I am getting a message "website blocked due to riskware" constantly. mb-check-results.zip
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I am getting a repeating message "website blocked due to riskware" on several computers. i get this with and without any browsers running. It is from a local computer on our network xxx.xxx.xxx.123 port 5355 or port 1900 or port 3702 or port 161 or port 2869 Type is "inbound" file is"C:\windows\system32\svchost.exe I have ran scans on all computers in question. without any positive results. any suggestions? David
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Hello, I block this file in my firewall, but still show the notification... NOW WHAT? I don't want to exclude just in case if it is a FP MY FIREWALL MBAM LOG Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 5/25/18 Protection Event Time: 9:10 AM Log File: 50f1969f-6025-11e8-a137-001d60e18332.json Administrator: Yes -Software Information- Version: 3.5.1.2522 Components Version: 1.0.365 Update Package Version: 1.0.5244 License: Premium -System Information- OS: Windows 10 (Build 17134.81) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Category: RiskWare Domain: checkip.dyndns.org IP Address: 216.146.38.70 Port: [49711] Type: Outbound File: C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe (end)
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Avast free antivirus blocks a website named Deloton.com
Lithering posted a topic in Resolved Malware Removal Logs
Every time I open chrome, Avast blocks a website named Deloton.com. I've been doing some research and it seems it is a bowser hijacker that injects adds into your bowser. I'm glad avast is able to block it, but how do I remove it completely? Both Malwarebytes and Avast detect nothing. I attached Avast notice of block and the requested logs. Thanks. FRST.txt Addition.txt Malwarebytes.txt -
User received blocks for the two attached sites, both related to ad-blocking extensions on the Chrome store. Thanks! cdn.ad-blocker.org (69.164.0.0) adblocker.pcvark.com. (184.173.21.164) Site Blocks.7z
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MB Premium 3.3.1 Blocking inbound IP that I do not show on router
luptona posted a topic in Malwarebytes 3 Support Forum
Have an odd situation. My MalwareBytes Premium is repeatedly showing blocks for an inbound IP address (we'll call it 199.99.9.9 for example) on port 53. I am running this on a personal 2008 server that does have MS DNS running and the server is behind a Cisco router that has an explicit ACL deny for 199.99.9.0/24. I've scanned the inbound connections on both the router and the server and do NOT see that IP address connected nor does the access-list show any matches for that IP being denied. Still, MalwareBytes is repeatedly blocking that IP about 50 times every 15 minutes. Any ideas where I should be digging deeper? -
Sometimes your program shows me the notification a connection is was blocked by it. The program spams the notification. If It starts, It would not stop for a period of some minutes. I have tried to look at your log files and detect the process what does this. Unfortunately, the program doesn't report process's Id, only the Process's file, which is, in my case, svchost.exe Please help me remove this spyware (I pretty sure it is a spyware). Thanks in Advance, Mizaro
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Malwarebytes blocks outbound every few seconds
Joel1 posted a topic in Resolved Malware Removal Logs
My other machine is blocked from the Internet as reported by Chrome and IE. Malwarebytes is blocking outbound every few seconds, referring to dropbox,norton wifi privacy, chrome, etc. I ran both Norton and Malwarebytes without a cable or wireless enabled. Neither found any issue. I'm typing this from another machine using the same network with no issue. Two other machines have accessed the network, also with no issues. I need some assistance to get the faulty machine back online. Thanks. Joel -
MB v3 is blocking userportal.driversupport
FireDocUSMC47 posted a topic in Malwarebytes 3 Support Forum
why is Malwarebytes v3.3.1.2183 blocking userportal.driversupport I realize MB is stating a detection as malicious, however first I do not know why Norton's ncolow.exe is part of this detection as I do not have DriverSupport, DriverHQ or Driver Detective installed. IP 162.242.141.143 that it shows per Whois belongs to Cloud Loadbalancing a Service, which gives me no clue as to what program may have initiated an Outbound utilizing ncolow.exe I do use 3 different web-browser simultaneously does anyone have insight to how this may occur ? Thank you, Doc -
Malwarebyte Blocking Access to Game Servers
MrMeeseeks posted a topic in Malwarebytes 3 Support Forum
I installed Malwarebytes to scan for potential viruses on my PC. Following that scan I had no issues shown on my system. However, I was placed on the Premium trial during which MAlwarebytes was using its active protection to detect and block access to "malicious sites". However, this blocked me from using many trusted services, including application like Teamspeak and Discord as well as seeming to block any and all use of game servers. I attempted to use the exclusion function to restore my access however that has yet to work. I also attempted to uninstall Malwarebytes, however the issue persisted. Since leaving the premium trial, I no longer get notifications that sites or ips have been blocked. However I was never given the specific IP or files that were deemed malicious. At this point, all I know is that my computer is still connected to the internet, I can still access normal websites, but most if not all of gaming related online functions are blocked off from my use. Games on Steam as well as Battlenet and Origin are being blocked. mb-check-results.zip -
Malwarebytes is blocking websites that I trust. This week Malwarebytes started blocking all safe sites that were allowed last week. Links in my email to other sites such as Meetup.com, Google Photos, Facebook, Flickr, USPS, and other safe sites are not accessible. I received https://block.malwarebytes.com/I should not need to manually whitelist the entire internet in Exclusions Settings section of Malwarebytes. Currently, the only option is to remove Malwarebytes. Please fix immediately. Malwarebytesblocked a suspected bad URL or an unwanted program.Learn More
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Yesterday, Malwarebytes -- I have Premium Version 3.3.1 -- started blocking safe sites that I frequently access directly from my email. When I click on a link in my email, I get https://block.malwarebytes.com/. This happens in Chrome and Firefox Quantum. I added the blocked URLs to the list of exclusions in my Malwarebytes settings, but the problem persists.
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My Web Protection (3.2.2) will not turn on even with a reinstall. It stays in the "starting" mode.
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I use Malwarebytes 3 Premium on Windows 7, and recently I've been getting a lot of spam from the domain mx4.earthlink.net which triggers Malwarebytes notifications that a website is blocked. They keep popping up, showing that whatever it is in the email is continually trying sequential ports until it finds one it can get through. The notifications continue for a while even after the email is deleted, so it appears that something is continuing to run on my computer (I'm attaching one of the notifications). Eventually it stops, and I don't know if that means it got through a port, because the spamming is increasing each day, which shows they think they have a live one. I use Thunderbird for email, blocking everything except text, unless I approve to download content, which of course I don't. I've run scans with Malwarebytes, and no threats are found. My questions are 1) Why do notifications continue after the email is deleted and does Malwarebytes definitely block ALL ports? and 2) since all of these are coming from one domain, is there any way to block that particular domain from coming in, if that makes any sense? For some reason, since my ISP is Earthlink, they won't allow me to block a domain that is one of theirs. Thank you for your help!
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Constant Blocking of a particular IP address (Outgoing)
Ang0ron posted a topic in Resolved Malware Removal Logs
So, I recently updated my Malwarebytes to the newest version and it gave me another free trial. With the new trial, I immediately started getting notifications of a specific IP address and subnet of my ISP provider blocked. I tracked it to Boulder Colorado, if that helps. The reports an near constant, all outgoing, usually 8-reports a minute. Near every time, the svchost.exe is the executable at "fault". Only when I open up Chrome or Firefox do those come up. I went through every similar instance on the forums, and I've ran 90% of tools suggested and they always come up negative. Before I just create an exclusion for this possible false positive, I wanted to get a professional opinion Addition.txt FRST.txt Threat_Scan_Report.txt -
Hi there, Malwarebytes seems to be automatically blocking my website after I installed Tawk.to on it. Is there any chance someone could have a look at it for me and remove the block? https://portalpage.000webhostapp.com/ Thanks!
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Malwarebytes blocks Internet connection and won't destroy found hijackers
LoreTras posted a topic in Malwarebytes 3 Support Forum
Hello, I hope somebody can help me. When I used Malwarebytes Free everything was okay, until it started finding the same 7 browser hijackers every time I scanned my computer (they are very annoying, causing a lot of unwanted redirects); it put them in the quarantine but they kept showing up without stop. I hoped Malwarebytes Premium could have helped me better and I bought a license, but when I activated it Internet just stopped working. I'm sure it's Malwarebytes, because when I shut it off Internet starts working again without other problems except those hijackers. Please help me understand what could be wrong... If you need more information, just ask. Thank you! Ps: I'm an Italian user so my pc is set with the italian language, but I should have no problems if you tell me names of folders and programs in english, I'll just search for a translation if needed. -
I'm having the same issue between Malware Bytes 3.0 and MS Word 2013. There was a log entry in Malware that pointed to a MS app called FLTLDR.exe. I tried the suggestions to uncheck certain functions within Malware Bytes but none of them worked for me. I was able to fix the problem by renaming FLTLDR to "FLTLDR.old" and the problem went away??? Not sure what FLTLDR does in MS word but it's not working now! EL Bee
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Hi, help me please! I installed malwarebytes on the client computer Today blocked software that we use from the server. No one can access the exe file. An absolutely reliable accounting program that we always use Help me unblock exe json1.txt json2.txt log.txt
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Hi MalwareBytes , your apps is awesome for my office security here. i am from indonesia and i am an administrator in my office (university). But recently i have some trouble , my university : hxxp://prasetiyamulya.ac.id have child web for our students, hxxps://nextgen.web.id I got notified that my web forum hxxps://nextgen.web.id blocked, here some screenshot *and i go to google, search for another possibilities, i think you set web.id as block TLD here, maybe you can update it later? could you unblock it? thank's a lot, because this domain TLD web.id are popular in my country thank's before regards, wanandi
