Search the Community
Showing results for tags 'blind user'.
Hi, I am writing to this forum in hopes that I can contact one of the malwarebytes developers. The reason I am writing is because I am blind and having a problem using malwarebytes which I don't think the usual technical support will have the knowledge to deal with, its also possible they might simply ignore any message I wrote to them on this topic but a public forum post is harder to ignore, I think this needs the attention of one of the malwarebytes developers. So in order to explain the problem I need to say how I use a computer. The answer is that I have a program on it called a screen reader this is able to read any text on the screen with artificial speech and allows me to use a wide variety of programs for pretty much anything a sighted user uses the computer for. So now that I have explained this I can explain the problem I am experiencing, its very simple, since malwarebytes was updated from v 1x to v 2x it has become completely impossible to navigate the program with any screen reader. I am unable to access the menu bar or any element of the gui, I would be very happy to help beta test new versions to help get this issue resolved, as having my computer protected is just as important for me as it is for anyone else on this forum, with the added complication that at the moment I can't read any messages malwarebytes gives me, I can't get it to scan my computer or remove infections the program is essentially useless to me as I presume its protecting me but I can't do anything with it. I have payed for the premium version of malwarebytes ages ago before it became inaccessible to screen readers, so I would really appreciate it if this issue can be looked at urgently. I am happy to offer any assistance or information to the developers I can that might help them fix this.