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Found 10 results

  1. Hi Just updated to V4 and now every time I boot my Win10 desktop it is only a black screen with the mouse pointer. I then have to reboot from the power switch on the desktop and then I can see everything as normal. Also each time the protections turn themmb-check-results.zipselves off and I have to turn them on again. I did the frst and the mb scan and I am attaching it here. Please help Thank You
  2. So I feel like I am infected. I tried to see if malwarebytes could detect the malware and possibly use it for future protection on my PC. The computer refreshes randomly like the task bar icons and stuff, sometimes the screen goes black. But it goes back to normal. The PC is slower than usual but not by much. That refreshing thingis weird. It started when I opened a .txt file - Although if I was infected i feel like someone may have had a .txt file exploit and was able to bind a virus to this? Am I crazy? I know they would have to spoof the extension .txt.exe but I heard these exploits do exist now since its the year 2017. zeko4244 FRST.txt Addition.txt
  3. Hello my name is Enrico. This is my first time in the forum, I'm sorry if I post new topic in wrong category. I need your help, so basically I accidentally installed unwanted virus program, then after that my browser keep showing and popping into ad site. Also a program named "Best Ziper" keep showing even after I uninstalled it. So I tried using Malwarebytes scan and fix it and reboot it but the problem still occured. After that I tried using Adwcleaner to scan it after that it shows me the results and because I don't understand to much so I just follow the result and click "clean" button. After that I reboot my ASUS Laptop and everything is fine after I log in into my account. My desktop won't show, it only show black screen with cursor. I tried to using run explorer.exe and it did work and show back my desktop. But after I reebot again it show black screen again. So what should I do to permanently fix this problem? I'm using ASUS Laptop with Windows 8.1 right now. Please anyone kindly help my problem. Thanks!
  4. Hello, my post follows the Black Screen after Malwarebytes scan I have the same issue (on my windows 10 asus laptop) which means that after an adwcleaner scan and cleaning, a blackscreen occurs after I login on windows 10. I have followed the instruction from the above post but after having obtained the FRST.txt file, i need to get the fixlist.txt in order to follow the further steps. I attach you my FRST.txt file Plz could you help me on this ?? (it's my first forum post if you want to me to fix anything on this post tell me !) Thx very much FRST.txt
  5. My computer keeps crashing. Every startup asks if I want to start windows up normally and I hit the enter key. Everything runs fine when the computer starts up but very shortly after the screen will go black and sometimes the screen will come back on with a message saying "Display driver stopped responding and has recovered. Display driver NVIDIA Windows Kernel Mode Driver, Version 311.06 stopped responding and has successfully recovered." Other times the screen will go black and not come back on until I power down the computer and turn it back on. I have read that this could be an issue with overheating, my psu, gpu, and even my cpu but none of them really say how to fix it or even how to figure out what is causing the issue. I cant even use my computer long enough to download anything to it. Is there any solution of possible cause to this? I am using an nvidia graphics card but I don't know very much else. I am not a very computer or tech savvy person so if you do have any suggestions or fixes please make them as thorough and user-friendly as possible.
  6. Allright so when i have an SSD in my computer wich lets me start my computer faster ... But now it starts up a little slower and it starts up with a blackscreen with only a cursor.The only reason to somve this is so shutdown the explorer. But its temporary fix. Does someone maybe has some options ?
  7. Hi, after running malwarebytes this morning and restarting after the scan/quarantine I get a black screen unless I start in safe mode. I tried to restore the quarantined files in hope that it would fix the problem but they were giving a error that they were removed after reboot... any help please.
  8. I haven't used an antivirus/malware detector for a year since i got my computer. Recently, I decided to check with malwarebytes and after trying to remove the issue detected, the computer restarted and came back with a black screen. I was wondering if someone could please help me. I am very scared about this. Thank you.
  9. I haven't used an antivirus/malware detector for a year since i got my computer. Recently, I decided to check with malwarebytes and after trying to remove the issue detected, the computer restarted and came back with a black screen. I was wondering if someone could please help me. I am very scared about this. Thank you.
  10. Hello, ive been trying to resolve the issue stated in the title by following this guide:https://forums.malwarebytes.org/index.php?showtopic=134417 I have gotten up to the part where i need a fixlist.txt. Please, any help would be appreciated.
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