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Found 14 results

  1. this is the second time this has happened to me. It works and then whoosh it takes away my license key and says i'm using a free version, i didn't do that, I can't enter my license key because it says blacklisted. my license is suppose to be a lifetime license. I need help please. Need ssupport ticket, site taking me in circles, don't know proper place to go to get support ticket
  2. Recently I was alerted that my Lifetime license, which was purchased from Amazon Digital Services, Inc., is Blacklisted. support ticket: 2695584
  3. Same thing happened to me after an update. System rebooted and the license was gone. Went to the website, deactivated, and then tried to reactivate. Said blacklisted. Even though my account said lifetime sub. Not sure what's going on.
  4. I turned on my PC about 30 minutes ago and a Malwarebytes update showed up. After the update I noticed it was asking if I want to start the Pro trail. (This is happened before where Malwarebytes made me reenter my License after an update, it was quite annoying but good thing I saved my info and it was painless.) But this time I got a message telling me my license key was blacklisted and I should contact Malwarebytes support. I bought several of these Lifetime License keys (I just looked it up) from Newegg back in 2013 during a sale. I have attached my proof of purchase from Newegg. Please help
  5. I've been a loyal customer of Malwarebytes for well over ten years. I've gotten other people to buy as I think it is a superior product. And last night I had my License Key become blacklisted. WHY???? I did start a ticket, but who know how long that will take and in the meantime, my computer has no live malware protection....and I am not happy. I appreciate any help or advice you could give me.
  6. Add me to this list. I purchased a 3-pack of MBAM lifetime licenses 5 or 6 years ago, and they were always honored whem MBAM changed to Malwarebytes 3. I also have a Lifetime licence for XP, granted when I was a beta tester for the original MBAM way back when. So I have 4 lifetime licences. After so many years, I do not have original receipts. When I was prompted on my Windows 7 Home system to upgrade to MB3 version 3.8.3 (for "free"), I accepted and installed. It appears I inadvertantly installed the "free" trial version, and have lost my lifetime licence. Attempts to enter my old lifet
  7. Please help me get my website back in safe browings list www.allofmyinterest.com the web folder is empty, why am I getting this error still
  8. Hello, I'm a partner of efun.top and read your clarification about bulk blacklist of all .top websites in your post: I hope you could add https://www.efun.top/ and all the subdomains like https://it.efun.top/ as trusted website, since many customers are unable to browse the website and they give a really bad image, over loose money for every customer that have your good antimalware. Please consider my request, since I loose money for everyone who have malwarebytes and don't want to send a newsletter clarifiyng that the problem is malwarebytes... you could loose customers. Hope to
  9. I posted about this earlier today, but was unable to respond to the reply since the post was locked, so I will try again. The domain safe-browsing.com is a domain owned by Wombat Security Technologies. Our customers licesnse our PhishGuru tool (https://www.wombatsecurity.com/about/news/wombat-security-technologies-unveils-phishguru-30-and-wins-pc-magazines-editors-choice) so they can send their employees emails that look like phish in order to test If the employee will fall for it or report it. If the employee clicks on the link then they are taken to a teachable moment explaining the dange
  10. Mike Pikkov told me to make a post in order to get my domain unblocked. The domain is question is safe-browsing.com *.safe-browsing.com and *.*.safe-browsing.com. Our customers are being negatively affected because of this false positive so please let me know what I can do to get this addressed as soon as possible. In the past, Malwarebytes Customer Support has been very helpful, but this time has been quite a struggle and I have not had a great experience. ----------------------------------------------------------------------------- FEB 09, 2016 | 07:50AM PST Mike replied: Hi Michel
  11. When I opened up my malewarebytes program I noticed that it said it wasn't in "Premium". So I went to the activation page and entered my code in and this is what I got. I kept on trying to enter my code but I kept getting this error. Hopefully someone can help me ASAP. Thanks.
  12. I could use some help. I believe I have a trojan in the family of Zbot/Zeus on either my computer or Android phone (or both). I connect to the internet at home via wifi hotspot with my Android phone. I had a suspicion something was wrong and ran all the normal anti-virus/malware software which came up with a couple issues. After this I attempted to start an account with this forum and was denied access with the following: "Sorry, you don't have permission for that! [#1001] You are not allowed to visit this community." This looked suspicious so I checked to see if my IP was blacklisted. As I ha
  13. Hi guys. Some months ago we changed host and our forum's new IP is 46.17.101.114 Unfortunately i realized that you have blacklisted our IP for a reason. Some of our users, reported that malwarebytes is blocking our forum. - We NEVER caused any problems in the past 3 years we are running this forum... - We NEVER spammed with any possible way... - We NEVER had any malware content in our forum... So i suppose the previous forum/blog who was using our current IP, is responsible for this blacklist. Please check this out and remove our IP from your back list. Thanks in advance for your time
  14. Hi. IP : 213.186.33.87 domain : francepointspermis.fr MBAM blocking my website. My site is hosted by OVH, I opened a ticket with them too thanks for help
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