Jump to content

Search the Community

Showing results for tags 'black screen with cursor'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Announcements
    • Malwarebytes News
    • Beta Testing Program
  • Malware Removal Help
    • Windows Malware Removal Help & Support
    • Mac Malware Removal Help & Support
    • Mobile Malware Removal Help & Support
    • Malware Removal Self-Help Guides
  • Malwarebytes for Home Support
    • Malwarebytes for Windows Support Forum
    • Malwarebytes for Mac Support Forum
    • Malwarebytes for Android Support Forum
    • Malwarebytes for iOS Support
    • Malwarebytes Privacy
    • Malwarebytes Browser Guard
    • False Positives
    • Comments and Suggestions
  • Malwarebytes for Business Support
    • Malwarebytes Endpoint Protection
    • Malwarebytes Incident Response (includes Breach Remediation)
    • Malwarebytes Endpoint Security
    • Malwarebytes Business Products Comments and Suggestions
  • Malwarebytes Tools and Other Products
    • Malwarebytes AdwCleaner
    • Malwarebytes Junkware Removal Tool Support
    • Malwarebytes Anti-Rootkit BETA Support
    • Malwarebytes Techbench USB (Legacy)
    • Malwarebytes Secure Backup discontinued
    • Other Tools
    • Malwarebytes Tools Comments and Suggestions
  • General Computer Help and Security Updates
    • BSOD, Crashes, Kernel Debugging
    • General Windows PC Help
  • Research Center
    • Newest Rogue-Ransomware Threats
    • Newest Malware Threats
    • Newest Mobile Threats
    • Newest IP or URL Threats
    • Newest Mac Threats
    • Report Scam Phone Numbers
  • General
    • General Chat
    • Forums Announcements & Feedback

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Location


Interests

Found 3 results

  1. Okay so i'm having the black screen /w cursor and don't bother suggesting me any solutions as i've probably done them all. I've been working on this for 5 days and I just want to give up and reformat/wipe the pc. So first things first, this pc has a lot of important work data and i'm not really an expert into handling them during format. So how do I backup them all? Should I use my flash drive(14 gb) to store them all one by one? Because the important data can reach up to 100gb and my flash drive can only carry 14. Should I backup 14gb at a time then store them in google drive on another pc then repeat? Does anyone have a better method? I'm posting this to see if anyone has a more smooth method to backup all imporant stuff then wipe the system clean. Thank you.
  2. Hi. I was browsing my computer when Windows Explorer suddenly crashed. My discord window was still open and working fine. I tried pressing the windows key and nothing happened. I then tried opening task manager through ctrl+alt+delete, but it wouldn't open. I then tried to open my computer in safe mode with networking, but it will not connect to a network (even ethernet), leaving me unable to sign into my windows account. I tried anyway and was left with a never ending loading screen after putting in my passcode. I grabbed my windows installation disk, a flash drive with Farbar Recovery Scan Tool, opened the bios, ran it through the cmd prompt, and have attached the FRST.txt file to this post. If anyone knows a way to help, I'd sure appreciate it. Thanks! FRST.txt
  3. Hello everyone, I am new here. I am using a HP pavilion DM4, with windows 7 home premium, and about 20 days ago (7/8/2019, I got a black screen with a cursor only after logging into my Admin Account, even on safemode. the day before this issue occurred (7/7/2019), I had turned off my AVG, while trying to run a malwarebytes scan, to do so, I changed its (AVGs) permissions to EVERYONE and I also set the AVG off, and restarted my computer, Lo and Behold, I couldn't get back on my ADMIN main user!, I am currently writing this on the same laptop, but on the account of a secondary user. I can only open a few Antivirus programs such as malwarebytes and AVG, however I cannot run Roguekiller or MSERT as they freeze. Ive done many test and NONE concluded malware, except a Malware bytes Anti Rootkit scan which detected 4 trojan files located in C:$\recyclebin (system recycle bin?). I've since removed them and I am currently attempting all my options. The crazy thing is, I actually fixed the problem, via system restore, and all was good! however I became stupid in thinking and decided to RE-RESTORE the system, because I was upset that my google chrome had updated!!!, and thus the problem had returned, and the old restore points have vanished since!. I would really love some help because I am sure something has taken over the admin privileges of the system, and is running SVCHOST.EXE and CONSENT.EXE upon start. Ive studied the strings and the threads and they run at 25% CPUs, jamming the system up. Ive also noticed something keeps closing antiviruses and services.exe when i try to open them. (I see all this via PROCESSEXPLORER from the second account with admin privileges). I cannot run SERVICES.EXE, but i can run regedit, msconfig, task manager, etc. Ive done SFC/scan as well as CHKDSK and it found some corrupt files and "fixed them", but the issue persist. Ive downloaded FRST, roguekiller, combofix, adwcleaner,. I have not run them, I am awaiting assistance (from you guys). please help me!!!! thank you in advance!
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.