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Found 17 results

  1. I have a desktop (Dell XPS 8930 SE, purchased last October) and a brand new Dell XPS 15 7590 laptop that I received Friday past. The 2004 version update has not yet been offered for the desktop, but it appeared on Saturday for the new laptop, so I let it update to 2004. There were immediate stability issues after the install and Bitdefender was having difficulties loading after reboots, but would eventually get itself, and its services, going after about five minutes. I should note that I did not do any cloning or restores to dissimilar hardware; all of the programs on the laptop, including
  2. I think I need help removing an Adware virus identified from Bitdefender. I tried to delete it, but it seems to come back, also, i can't seem to enter the temp folder. There are quite a few but this is one of them. "Item was blocked. Threat name: Adware.Dealply.1.Gen. Path C:\Windows\Temp\tmp000001f6\tmp00001367." I really hope someone could assist me.
  3. I think I need help removing an Adware virus identified from Bitdefender. I tried to delete it, but it seems to come back, also, i can't seem to enter the temp folder. There are quite a few but this is one of them. "Item was blocked. Threat name: Adware.Dealply.1.Gen. Path C:\Windows\Temp\tmp000001f6\tmp00001367." I really hope someone could assist me.
  4. Hi! Last week my Bitdefender started to detect a CoinMiner thread. It blocks it and then deletes it every time, but it keeps happening every day when I turn on my computer. I have seen that there are other people in this forum with the same problem but I am not sure how to proceed. I am scared of deleting something that I shouldn't and ruin my PC. Any kind of help would be very much appreciated.
  5. Ran into some nasty malware and don't want to experience that again. Malwarebytes (free) saved me. I have a subscription to Bitdefender, but did not have it installed at the time. After MWB got rid of the demon, I reinstalled Bitdefender (in the middle of an annual subscription), and BD told me to get rid of MWB. I've since found this thread: Wondering at the wisdom or running both Malwarebytes Pro and Bitdefender together on the same machine. Again, I don't want to experience that demon again.
  6. I have MB 3.8 14 day trial on my system. I've just tried to install Bitdefender free. It says it can't continue to install as I must remove MB first. a) should I uninstall MB and install BD first... then reinstall MB? ... does BD free allow exclusions? ... sounds like a hassle to me b) is MB all I need as an antivirus and malware solution. It says on your website that MB replaces antivirus
  7. Hi, AFAIK, conventional wisdom used to say that a computer should only use one antivirus software, because it might interfere with another. Does this still hold true? I'm thinking about subscribing to Malwarebytes Premium. Thanks, mac b
  8. So, I have always run Malwarebytes premium along side Eset, and most recently, Bitdefender. All of a sudden, I found my windows 7 PCs were doing things like slowing down, refusing to shut down, and loosing the ability to browse the internet despite the computer saying I was connected. At first, I thought the problem was with bitdefender's new update. When I uninstalled bitdefender, the problems would stop. I had just about decided to go back to Eset when I found that I had the same problem with Eset running along side malwarebytes premium. I have never had this problem before, and ag
  9. My scan files attached below. I run Bitdefender Total Security 2018. Recently, I keep getting a popup from Bitdefender saying that it has blocked svchost.exe from accessing an IP w/ wpad.dat. hxxp://54.164.198.60/wpad.dat Bitdefender does block it each time it happens, but it is quite annoying. MWBScanReport.txt Addition.txt FRST.txt
  10. So, I have been using Eest Smart Security for years now. I wanted the extra protection and found out Malwarbytes premium played real well with Eset. Well, I started hearing about Bitdefender and how great it was. It's hard for me to make the change, since I have grown to really trust eset, but I decided to give it a shot. The one major thing about it though was there is a lot of talk about how bitdefender doesn't play well with others. I never heard that about Eset. Bitdefender seems to keep beating out the competition, so I would like to give it a try, but if it doesn't play well with Malware
  11. Hello! I just bought a MSI notebook two days ago. Today I must admit, I was trying to download and crack MS Office using the Office Toolkit program. As soon as I opened the toolkit and selected activate, my laptop turned off and then I got the BSOD with a "critical error" message. My notebook rebooted automatically but is running noticeabily slower since the incident a couple of hours ago. I bought the Bit Defender antivirus along with the notebook so I performed a scan but found nothing. Nevertheless, as minutes went by I received 2 notifications of intends of infections by trojans
  12. I have a problem that is just an annoyance and not any kind of threat I don't think. I keep getting an error box message that Bitdefender threatscanner has a problem as the computer shuts down. I deleted the .dmp file from the C:\windows\TEMP directory, but the file keeps getting rewritten apparently on boot up. I've tried some of the "fixes" found on the web, to no avail. I get the impression from what I've read that this may be related to having more than one virus program or that many antivirus programs use this bitdefender element. I have little expertise in this stuff. I use Webr
  13. When I sat down at my computer today, Bitdefender alerted me to 57 infected files, all of them Malwarebytes files. I am attaching a screen shot with one of the alerts expanded to read where it says the problem is. Pretty much the other 56 alerts read the same. Does anyone know anything about this? I hadn't done anything risky with my computer, it's a Windows 7 model and I usually just use it for my crafting and sewing programs. How can I find out if these are legitimate warnings or not? Thanks for your time!! Kim
  14. What is MyTurboPC? The Malwarebytes research team has determined that MyTurboPC is a "system optimizer". These so-called "system optimizers" use intentional false positives to convince users that their systems have problems. Then they try to sell you their software, claiming it will remove these problems. More information can be found on our Malwarebytes Labs blog. How do I know if I am infected with MyTurboPC? This is how the main screen of the sytem optimizer looks: You will find these icons in your taskbar, your startmenu, and on your desktop:
  15. What is RegCure Pro? The Malwarebytes research team has determined that RegCure Pro is a "system optimizer". These so-called "system optimizers" use intentional false positives to convince users that their systems have problems. Then they try to sell you their software, claiming it will remove these problems. More information can be found on our Malwarebytes Labs blog. How do I know if I am infected with RegCure Pro? This is how the main screen of the sytem optimizer looks: You will find these icons in your taskbar and on your desktop:
  16. Hello My malwarebytes Anti-Malware Home (free) - which was freshly installed today - crashes pretty soon into any scan. In fact it won't even let me update the databases without crashing. I am using BitDefender Total Security 2016 and Windows 10. I have another PC (a laptop this time) that has the same stuff installed and it runs fine. I don't know how to suspend BitDefender on a temporary basis. Any suggestions? With thanks J
  17. I ran this OCR program, which converts image files into text docs of various sorts. No false positive. I am not sure if that is good or bad. When I had Bitdefender 2016 installed, with ransomware protection enabled, ABBYY was flagged.
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