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Found 7 results

  1. I have a desktop (Dell XPS 8930 SE, purchased last October) and a brand new Dell XPS 15 7590 laptop that I received Friday past. The 2004 version update has not yet been offered for the desktop, but it appeared on Saturday for the new laptop, so I let it update to 2004. There were immediate stability issues after the install and Bitdefender was having difficulties loading after reboots, but would eventually get itself, and its services, going after about five minutes. I should note that I did not do any cloning or restores to dissimilar hardware; all of the programs on the laptop, including Bitdefender and Malwarebytes Premium, were cleanly installed from scratch, after I had removed all of the Dell bloatware. Thanks to the information here in this Forum, I suspected that Malwarebytes Premium might be the issue, so I did enable beta updates, and the laptop updated to the beta version. There were still issues with Bitdefender loading (all exemptions added to both MBAM and BDTS as recommended here) but the stability issues were mostly resolved, so I went into the MBAM settings and disabled self-protection, and set a 120-second delay to start MBAM, which I thought would be enough time to allow Bitdefender to load normally, ahead of MBAM starting. All is now working fine on the new laptop, including Bitdefender and Malwarebytes. I just wanted to share my experience in case it might help others, since the posts here greatly assisted me to rectify the issues, without going down into many "rabbit holes" in the process of trying to identify what was causing problems for the new laptop. Have a great day. Regards, -Phil PS: Forgot to add that Fast Startup is ALWAYS disabled on my computers.
  2. I think I need help removing an Adware virus identified from Bitdefender. I tried to delete it, but it seems to come back, also, i can't seem to enter the temp folder. There are quite a few but this is one of them. "Item was blocked. Threat name: Adware.Dealply.1.Gen. Path C:\Windows\Temp\tmp000001f6\tmp00001367." I really hope someone could assist me.
  3. I think I need help removing an Adware virus identified from Bitdefender. I tried to delete it, but it seems to come back, also, i can't seem to enter the temp folder. There are quite a few but this is one of them. "Item was blocked. Threat name: Adware.Dealply.1.Gen. Path C:\Windows\Temp\tmp000001f6\tmp00001367." I really hope someone could assist me.
  4. Hi! Last week my Bitdefender started to detect a CoinMiner thread. It blocks it and then deletes it every time, but it keeps happening every day when I turn on my computer. I have seen that there are other people in this forum with the same problem but I am not sure how to proceed. I am scared of deleting something that I shouldn't and ruin my PC. Any kind of help would be very much appreciated.
  5. Ran into some nasty malware and don't want to experience that again. Malwarebytes (free) saved me. I have a subscription to Bitdefender, but did not have it installed at the time. After MWB got rid of the demon, I reinstalled Bitdefender (in the middle of an annual subscription), and BD told me to get rid of MWB. I've since found this thread: Wondering at the wisdom or running both Malwarebytes Pro and Bitdefender together on the same machine. Again, I don't want to experience that demon again.
  6. Hi, AFAIK, conventional wisdom used to say that a computer should only use one antivirus software, because it might interfere with another. Does this still hold true? I'm thinking about subscribing to Malwarebytes Premium. Thanks, mac b
  7. So, I have always run Malwarebytes premium along side Eset, and most recently, Bitdefender. All of a sudden, I found my windows 7 PCs were doing things like slowing down, refusing to shut down, and loosing the ability to browse the internet despite the computer saying I was connected. At first, I thought the problem was with bitdefender's new update. When I uninstalled bitdefender, the problems would stop. I had just about decided to go back to Eset when I found that I had the same problem with Eset running along side malwarebytes premium. I have never had this problem before, and again, it is only my windows 7 PCs. My windows 10 PCs don't seem to be having a problem. I'm assuming that it is an issue with malwarebytes premium now. Any help would be appreciated.
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