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  1. Hello, We silently published a beta build of AdwCleaner 8.1 last night. It has since been downloaded a few hundred times without any issues reported, so we now would like to share it to a broader audience before we move to GA. The beta version is available to download there, and we plan to release it next week as stable if no issue appears. AdwCleaner 8.1 brings parallelism in scanning operations, or said differently we rework the scan in order to make it (much much) faster. Since most of the scanning module are IO-bound (and not CPU-Bound), we now make use of multiple threads depending on what the CPU can offer us so that modules can be run in parallel when possible. This allows to make AdwCleaner's scan even faster than before, even on low-end machines. Please let us know what you feel and see by testing this beta build!
  2. I have seen references to the Beta program helping Malwarebytes "play nice" with Logitech update software. How can I enroll in the Beta program?
  3. Hello, We are pleased to share a preview of the 8th major release of AdwCleaner! This version has been slowly worked on for a year now, and very actively for a few weeks and provides major improvements: We have upgraded our toolchain to a more modern suite in order to benefit from security improvements, various new compiler optimizations and to use new C++ features to get a cleaner and more efficient code. Although this change is mostly invisible, it has been a critical change to support our future work and to greatly reduce the technical debt. We moved to Qt 5.13 branch which is the latest version to date, and which provides major improvements for native integrations We introduced again a working Chrome scan and remediation module that allows AdwCleaner to scan and clean Chrome in a fully comprehensive manner. Related, we temporarily removed the support for Firefox scanning and cleaning and we will introduce a fully new module to provide a much better support in the version 8.0.1 early December. We have been fixing numerous bugs in the remediation and quarantine logic. This part is now much more robust that it was before. Although we have not officially supported Windows Vista or Windows XP for a few years now, we got reports of successful usage by various users on both Windows versions. We know for sure that AdwCleaner 8 and onward will no longer work on these platforms. A support page will be posted with a link to AdwCleaner 7.4.2 which is the last release to run on those versions. There is no changes to the UI or no new features as to speak. Most of the significant changes are happening under the hood, but that doesn't make them less critical and major to provide performances and stability again as we are aware it has been lagging for the past months. If everything goes well, we expect to release AdwCleaner 8th next Tuesday, and the 8.0.1 a few weeks later as we are now finally back on the "one release every 3 to 4 weeks schedule" to include your feedbacks more quickly (more on that shortly) and to overall improve AdwCleaner's quality. The expected changelog is as below: ## v8 [26/11/2019] ### Changes - Following the release of MB4, the in-app installer now installs Malwarebytes 4. - Always download the very latest Malwarebytes build - Update Qt to 5.13 branch - Upgrade the build toolchain to Visual Studio 2017 - Update OpenSSL - No longer force the generation of the debug logfile - Support again the very latest versions of the Chrome Browser and allow for proper remediation - Temporarily disable Firefox scanning and remediation - will be added back in the upcoming 8.0.1 release - Update translations - Update definitions to 2019.11.20.1 - Completely drop support for Windows XP and Vista. Refer to https://links.malwarebytes.com/support/adwcleaner_windows_compatibility ### Bugfixes - Crash when the UI is displayed in Arabic - Make the uninstallation process more robust and less likely to leave traces behind - Make the quarantine process more stable and less susceptible to corruption To download AdwCleaner 8 beta, click here. Please share with us your feedback!
  4. The beta smoothly upgraded from the previous version of the Premium. Scanning seemed faster than previously, which is great. Setting scans - no need as all the old settings transferred - another plus. I like the new interface. Simple, yet complete. I'll see tomorrow if there are any problems with scans overnight, when I have scanning set to run. I am thinking that this beta is a good one, but we'll see as the days go on. Hoping for the best.
  5. Thank you for providing the opportunity to test the Beta version. NICE: Subsequent to install, most features are already active by default; Didn’t time it but scan seems faster; First level interface very clean; Detection history easy to work with; double-click shows great history details Second-level Real-Time Protection window nice layout; everything is visible Easy navigation to all sub-menus Settings menu much improved; many more options “About” menu under Settings has a great deal of useful links Scan history is nice touch COULD BE BETTER: Scan button under Scanner (Main Menu); is it quick or full? Only when I navigate to Scan Scheduler and Schedule Scan (second level down from Scanner on Main Menu) does it appear I can select Quick or Custom (Full?) scan. Setting start time for either Quick or Custom scan should be a pull-down menu; currently requires both time and AM/PM to be hand-jammed
  6. I installed the Malwarebytes Firefox Extension (beta) but every time i open this link rebrand.ly/advancedir which leads to my website's link https://usefulsoftwaresritesh.blogspot.in/2018/02/hey-friends-today-i-am-writing-about-my.html?zx=ee0185d9b1870d66, Malwarebytes blocks it telling that it is a phishing website. Very bad experience. You can download the screenshot from https://transfer.pcloud.com/download.html?code=5ZFFam7Zlx0spK89OqfZEeaLZMU0SDCihREHg3UVTbyQeYJBlhjCy.
  7. I tried to install v. 3.1.0.1716 over the top of 3.0.6.1469-10103. The install seemed to go fine, but after re-booting I got the "unable to connect to service" error and MB would not start. I never had any problems with version 3.0.6.1469. I just wanted to let you know that I used mbclean to uninstall MB from the system and then re-installed v. 3.1.0.1716 and this time it worked fine. All protections started up without any problem and a threat scan ran in a normal amount of time for my machine. I just thought folks might want to know another experience and how it went. Hopefully this will help someone else if they run into the same problem. Thanks, Bill
  8. Malwarebytes Anti-Rootkit is over 4 years old now, yet it's still in the BETA version, why?
  9. I've been using MB beta version for close to a week now on my Windows 10 64 bit ENVY laptop. I must say it's running beautifully with no hangups nor any type of quirks. Scans run, updates working and absolutely no problems. Attached is my MB checkresult. Can anyone tell me if what it says is good or bad? I can't understand most of it. Thanks MB-CheckResult.txt
  10. even with new beta 3.1.1 of malwarebytes and new setting for manual scan I had set the setting to lower the priority of manual scan to improve multitasking . but this did not help at all . still high memory usage during the Threat scan I thinks . so any plan to find more fix for the software ?
  11. A possible weirdly-timed coincidence, no doubt, but IF I Uncheck all 4 Modules via the System Tray M icon does THAT do all I can to eliminate MBAM as a Suspect in not being able to Safely Remove my Western Dig Ext Drive (ie) "Close all programs and try later". Tried for 2 days & no success ........ Never was an issue with v2 and I can't think of a system change other than the v3 Upgrade that has occurred just Before this issue started. There are reasons I prefer Not to Turn-Off the computer or even re-boot to switch to a 2nd Backup Drive, so Any Suggestions / Clarifications are appreciated. v3 Running Perfectly.
  12. I also seem to have a problem after updating to 3.1.1 - all worked well (including initial boot this afternoon) until Windows install two critical security updates (KB4016871 and KB4020821) - now the exploit protection refuses to turn on. I have since rebooted twice and still get the same problem. Note - this is not like the Web Protection failing to start (would just stick on Starting...) - when Exploit Protection is toggled on, it thinks about it for a second and then toggles back to Off. I have Kaspersky Internet Security installed, which is also up to date, and have included the relevant folders in the exclusions of both applications.
  13. After becoming disheartened with MBAM 3.06 and returning to tried and true 2.2.1 several months back, I noted the release of 3.1.1 and decided to give it a shot. I ran mb-clean after removing MBAE and then installed 3.1.1. It installed and updated without issue, and activated my pro key, also without issue. I lives happily with my ZoneAlarm firewall and Avira av. After many months of frustration, trying to get 3.06 (in various flavours) working properly, it's only fair and fitting to offer the dev team a big THANK YOU for sorting it out. Well done.
  14. This is on Windows 10x64 Pro Build 15063.250 V1703 with the beta version 3.1.1.1722 of Malwarebytes When running a system scan or a customs can of my system SSD which is a Samsung 950 Pro NVME M.2 SSD partitioned as the C and D partitions, the scan runs fine. However, when the scanner jumps to the heuristics scan component, it finishes the heuristics scan in 1-2 seconds. My system is fast, but not that fast. Logs are attached. Addition.txt FRST.txt logs.zip MB-CheckResult.txt
  15. I've just successfully upgraded to the new beta release from 3.0.6 CU4.1. As suggested, I ran an over the top installation. As others have done, I voluntarily rebooted after the installation although this was not requested by the installer. The installation went smoothly. I have noted that during the upgrade, my premium (lifetime) licence and activation were correctly retained, along with scheduled tasks and exclusions. As reported by others, the UI language was reset. After the upgrade, updates were reported as "Updates: Current" on the dashboard, but clicking on that found more to install. A bug that I've not seen reported yet. In the reports list, clicking the head of the "Date and Time" column to sort by date seems to sort the opposite direction to that which the sort arrow suggests (arrow pointing down returns an ascending date order and vice-versa). I noted reduced memory footprint (now 230MB, previously 260MB), and the Office 2016 save crash was fixed. My system is Windows 10 pro x64 v1703, running Malwarebytes 3 Premium alongside Kaspersky Total Security 2017 (MR0 patch e), and Macrium v7 Home paid. Prior to this upgrade my issues were: The office 2016 "save as" crash (apparently fixed in 3.1 beta) Occasional infrequent protection start failures (any of the four real time modules), recent (pre 3.1 beta) updates much improved a previously much worse occurrence rate. Out of ten or so random failures over the past couple of months only one was not fixable by Quitting Malwarebytes from the system tray icon and immediately restarting it from the desktop icon. The one occurrence for which that cure failed was fixed by a reboot. (3.1 beta status – unknown as of yet – time will tell) Suggestions: Rename the default "English" language setting "English (US)". UK users cannot see it's sub-optimal for us. As I suggested in another topic, add tooltips to data the "Location" and "Threat" fields of reports (and the quarantine list) to allow quick perusal of reports without fiddling with column widths. As another forum user suggested, add "Stopping..." as a status for the real-time modules. You can click to disable them and not realise the click was accepted and the service is pending stopping. Then click again (which is also accepted) and eventually you see the protection turn off then flick back on again as both clicks take effect. Resurect the "Known issues" list on the forum. As others have said, having forewarning of significant issues, or a place to check for known issues during troubleshooting can be a massive time saver. [please nobody other than forum or Malwarebytes staff respond to this point - enough unnecessary unpleasantness was spread in the other topic about this] "Protection History" on the dashboard does not say much useful. it needs to put the figues into context (a limited time period that the counts cover?) and maybe even click through on the "Scan detections" and "Real time Detections" figures to lists of those detections. x64
  16. I am getting same event errors with the new Beta 3.1.1.1722. I may have gotten them with 3.1.0.1716 but cleared my Event log. Log Name: Application Source: Application Error Date: Thursday, May, 4, 2017 10:53:37 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Jim-PC Description: Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.15063.0, time stamp: 0x58ccbae4 Faulting module name: EdgeContent.dll, version: 11.0.15063.250, time stamp: 0xc697795c Exception code: 0xc0000409 Fault offset: 0x0000000000075817 Faulting process id: 0x2574 Faulting application start time: 0x01d2c537d06db9b1 Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe Faulting module path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\EdgeContent.dll Report Id: d4d4b0fa-db8d-431f-b587-4e3d6799de80 Faulting package full name: Microsoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbwe Faulting package-relative application ID: ContentProcess Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2017-05-05T03:53:37.042052000Z" /> <EventRecordID>5227</EventRecordID> <Channel>Application</Channel> <Computer>Jim-PC</Computer> <Security /> </System> <EventData> <Data>MicrosoftEdgeCP.exe</Data> <Data>11.0.15063.0</Data> <Data>58ccbae4</Data> <Data>EdgeContent.dll</Data> <Data>11.0.15063.250</Data> <Data>c697795c</Data> <Data>c0000409</Data> <Data>0000000000075817</Data> <Data>2574</Data> <Data>01d2c537d06db9b1</Data> <Data>C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe</Data> <Data>C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\EdgeContent.dll</Data> <Data>d4d4b0fa-db8d-431f-b587-4e3d6799de80</Data> <Data>Microsoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbwe</Data> <Data>ContentProcess</Data> </EventData> </Event> I ran FRST64 and in Addition file it showed a bunch of these. Date: 2017-05-04 23:30:17.567 Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements. FRST.txt Addition.txt
  17. I clean installed this version on Windows 10 x 32 1703 15063.250. Defender with all recommended exclusions. Seemed to work, then I tried starting Chrome, IE, Edge and Firefox in rapid succession, whilst randomly turning off/on various MB protection layers. IE and Chrome crashed. The issues from the event log are attached, as are MB logs. All seem to be related to mbae.exe. I should add that I haven't installed MB for a while, I've been waiting for the problems to be fixed. So I don't know if previous versions would also exhibit these issues. events.txt MBAMSERVICE.zip
  18. Had two Desktops(A,B) and one Laptop (C) running MWB Premium 3.0.6.1469 : 1.0.103. "A" has Windows 10 Pro , "B" has Windows 10 Home as does the Laptop "C". All are at 1703 15063.250. Initially I downloaded and installed 3.1.0.1716 : 1.0.115 to "A" and "B". No problems other than the Language change to English from English UK and both required a restart. When I did the Laptop, it installed o.k. but didn't require a Restart!. Checking the logs I can see that both "A" and "B" had a file in use so the restart was deemed necessary. The file was:- C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll. Laptop file was replaced during the install so no restart was necessary. I don't understand that as I normally follow the same routine for all three. Anyway, noticed that 3.1.1.1722 : 1.0.117 was now released. Installed that to all three and no restarts required for any of them. Currently all three are running with no problems. Just to make it clear, I just ran the install over the existing setup. At the moment I am only running Windows Defender with Malwarebytes3.
  19. Hi All, I installed yesterday Beta 3.1.0.1716 on my Win 10 X64 Creators version and it failed right away, not able to start. I installed it a 2nd time and it started but my machine was not responding at all very sluggish. I backed off to the previous version and all was well again. Today, I tried again with version 3.1.1.1722, install went perfect ane machine is working fine, thank you for the VERY QUICK fix!
  20. Hi all-- Just wanted to let you know we've refreshed the latest Malwarebytes 3.1 beta -- see details here: The main change in this version is an updated version of our anti-exploit protection that fixes an issue where Internet Explorer could freeze. Please simply install this new version over any previous version of Malwarebytes you may be running, whether earlier beta or officially released version. Thanks,
  21. I installed this over the previous version of Malwarebytes Premium and all seems to be OK, with new options showing in the menus. The only negative so far is that my language reverted to US from UK (which means that date format is not dd:mm:yy as I would normally use) and Outlook appeared to have disappeared from the list of protected apps, where I had previously put it. Windows 7 Home Premium SP1 x64 Malwarebytes Premium v. 3.1.0.1716 Avast Free 17.3.2291 CryptoPrevent 8.0 Premium Tweaking.com Windows Repair Pro 3.9.27 (incorporating Registry Backup 3.5.3) Casper 10 Backup
  22. Hi, Have downloaded this new update, installed it on my machine, re-enabled the protection on the Office applications, and the files now save with no problems. Thanks
  23. Jekko an all malwarebytes staff, to solve all issues, program must be repaired and well done from your end my friend. N.B. I tried several things, also did a format Regards
  24. So far I have installed this v3.1.0.1716 beta on two computers.... one is my desktop (see sig) Win10 64bit Version 1607. Second is my Surface 4 Pro Win10 64bit Version 1703. Both computers have Symantec Endpoint Protection with exceptions added. On my desktop all went well, installed over latest MB3 version and scans are normal, no slowdowns or issues thus far. IP Protection test page working, and Anti-Exploit test working. On Surface 4 Pro, different issue... I installed over the top of Version 2. Install went fine. Ran a scan and no matter if the GUI is open or closed it uses 100% of the CPU during a scan. (granted the scan only takes 2 minutes - rootkits enabled - archives disabled) I have rebooted the computer several times and all was well until I tried to turn off self protection. It turned off OK, tried to do a scan to see if it would help with CPU usage, it did not, went to turn it back on and MB3 Crashed and said it had to be launched. Turned Self Protection back on, and now Ransomware Protection turned off, and when trying to turn it back on, its stuck at starting.... IP Protection test page working, and Anti-Exploit test working. I will reboot the surface and monitor, if it continues I will try the clean re-install method instead of an upgrade from v2 to v3.
  25. Computer: ASUS ROG G20AJ, Intel Core i5-4460, 8gb memory, 3.2GHz OS: Windows 10 Home, build 14393, 64 bit One day ago I installed the mb3-setup-consumer-3.1.0.1716.exe program; after reboot, I received a Malwarebytes dialog "Unable to connect the server." I restored my system from a backup image. After browsing the forum, I decided to give another effort: Quit Malwarebytes from the tray icon. Ran the mb-clean-2.4.1.1015.exe program; when it completed, a reboot dialog request showed - I rebooted. After login, the dialog requested "Would you like to download and install Malwarebytes v3.x?" - I clicked on No. The program exited. Ran the mb3-setup-consumer-3.1.0.1716.exe program; installed successfully. I had to reactivate my license. Ran a scan. Seems OK. Rebooted. Seems OK.
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