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Found 5 results

  1. I had this problem last year and it took several months to track down. It turns out that Microsoft Windows Defender and Malwarebytes real time protection don't play well together. The solution: turn off Malwarebytes real time protection. A couple of months ago, I upgraded to Malwarebytes 3.0. The upgrade process turned on the real time protection. And for several months, it worked just fine. Then one morning about two weeks ago. I woke my computer up, went to the same web page I was viewing the night before and immediately got the BSOD. After the reboot, I got the BSOD almost as soon as I touched any of my browsers. So I am now running Malwarebytes with the real time protection and no more BSOD. What is going on and how can I get the protection I am paying for?
  2. Malwarebytes is causing my computer to BSOD whenever my internet connection goes live. I have identified the Web Protection module as the problem. OS: Windows 10 Home x64 Malwarebytes Version: 3.0.6 Network Adapter: https://www.netgear.com/support/product/A6210?cid=wmt_netgear_organic Netgear Driver: 1.0.0.35 Error: BSOD Bad Pool Header Blue screen viewer shows tcpip.sys, ntoskrnl.exe as causing the crash
  3. I broke down the memory dump file to support the upload. I do not have the MBAMservice.log file I'm afraid because i uninstalled MBAM before it started back up to prevent another BSOD while getting the other data. Addition.txt FRST.txt MEMORY.part01.rar MEMORY.part02.rar MEMORY.part03.rar MEMORY.part04.rar MEMORY.part05.rar MEMORY.part06.rar MEMORY.part07.rar
  4. Whenever i have Malwarebytes 3.0 running and connect my USB-N66 wireless my windows 10 crashes to blue screen with "BAD_POOL_HEADER". So i did a clean install of my operating system, installed Malwarebytes 3.0 and BAM, it crashed to "BAD_POOL_HEADER". I then tried using a different wireless card and it worked fine. When i connect my USB-N66 it crashes very fast (10 seconds - Instantly).
  5. I've gotten blue screens "BAD_POOL_HEADER" and sometimes even "BAD_POOL_CALLER" (I don't know the difference). I always brushed them aside as they only happened once every month, randomly. I looked up how to solve this and have not found any recent solutions, just people saying they will inform the devs. PC Specs: http://pcpartpicker.com/p/9w83Vn I have fully updated drivers, and I just updated the BIOS too. In the attached image, you can see the WhoCrashed log. In the screenshot, two of the 3 crashes displayed have bad pool header errors. The other one has a bad pool caller error. All of them say the error is from Malware bytes web access control is at fault. I love Malware bytes. I don't want to stop using it, but these blue screens are unbearable. I manually updated Malware bytes at first because I thought that was the problem, however blue screens happen more frequently now. It is worth mentioning that it seems I have blue screens when using my main login account (standard user), rather than me admin accound (admin-user). I do this for security reasons, such as programs not downloading files without my permission (admin password). Thank you so much in advance, -Jerry
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