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Found 14 results

  1. I was just informed that we have a couple users that are almost out of C drive space because C:\ProgramData\Malwarebytes Endpoint Agent\Plugins\EDRPlugin\Backup That folder is very large, like 133gb large. We can't see to delete any of those files as it gives an error that we don't have permissions from System. Idea and why are they not deleting on their own?
  2. Okay so i'm having the black screen /w cursor and don't bother suggesting me any solutions as i've probably done them all. I've been working on this for 5 days and I just want to give up and reformat/wipe the pc. So first things first, this pc has a lot of important work data and i'm not really an expert into handling them during format. So how do I backup them all? Should I use my flash drive(14 gb) to store them all one by one? Because the important data can reach up to 100gb and my flash drive can only carry 14. Should I backup 14gb at a time then store them in google drive on another pc th
  3. I am running Windows 10 Home on a HP machine. I suspect that my machine has become infected in the recent past and I want to clean up the malware, either by a number of removal tools or by formatting. Before doing that, I need to back up my important data, but I don't want to back up any infected files as I will be restoring them after the malware removal process is done. Now, I only have this one machine, the possibly infected one, and an external HDD that I back up my data to. But I don't want my external HDD to get infected too when I plug it in via USB cable. Is there a relatively saf
  4. I'm not very computer savvy, so these are probably stupid questions. I work with a Windows 10 PC at a small business which is part of a network. The files I work with are all saved on a "shared drive" on the server computer". Sometimes I save files to my Desktop or download files to my Downloads folder on the C:\ Drive, before saving an updated copy to the "shared drive" at the end of the week. When I right-click and view properties for C:\ and view the "Sharing" tab, it says this drive is "Not Shared". Questions: 1) Does "Not Shared" mean that C:\ is not
  5. Ever since installing Anti-malware business console on my server, the backups have failed with the error "The system writer is not found in the backup." Has anyone else ran into this and come up with a fix?
  6. Installed MEE version 1.4.1.2329. All went without any error. Installed with using embedded data base. When I run the backup and restore utility and select location and click next I get error Cannot Open SCMGMTSVC Service on computer. This service is running alreay. Does anyone else have this problem and how to fix it. Thanks.
  7. After installation of latest version of Anti-Ransomware, the first automatic start of the daily remote backup with Mozy (by iTOK) has been messed up. The software could not recognize the files to be stored remotely and the total amount of data to be saved was totally wrong - actually Mozy software encrypts files before remote transfer at 256-bit, which was supposedly seen ss ransomware activity. Also, the printer was no longer found by any application, and PowerPDF (by Nuance) could no longer start. Restarted the system in Safe Mode and uninstalled Anti-Ransomware with Cclean
  8. Due to some unforseen circumstances, the server hosting our Malwarebytes Enterprise console and data has been removed. I ran the Management Server Data Backup and Restoration application to create a backup. I had to create a new server (Running the same Server 2008R2 install image). I cannot use the same IP address, however. It's just not possible. When I go to restore the data, it says "The backup file version does not match your server installation". I tried changing the MEEBackupConfig file to match the new IP and new server HostName. No luck. What am I missing here? I used the
  9. Backing up folders onto a network share results in MBARW blocking changes made to the the drive located on the target machine. MBARW will display a warning that node.exe has been quarantined on the target machine, yet no quarantine shows in the quarantine tab.
  10. Hi, Please can you advise if the above program is safe as I'd like to use it generally, having tested the trial. This program appears to be safe as MalwareBytes AntiMalware 2.2.0.1024 found no threats. However, Norton reported a warning as it says not many of Norton's users have used the program. I downloaded this tool from: http://www.maildev.com/download/and scanned it with MalwareBytes AntiMalware 2.2.0.1024, finding no threats. I ran it and allowed Norton to let the program run, when it warned me about the small number of users. I'm running it on Windows 10 32bit Pro which also warned of
  11. Hello everyone! I just got a new laptop for the college, and I need some files from my old laptop. But, for protection, I did some scans on the old laptop to be sure that nothing is infected. Here is the results; - Avast Rescue Disk - nothing infected (some files were a "decompression bomb", but I removed them) - ESET Online Scanner - nothing infected - Malwarebytes full scan on Safe Mode - nothing infected So, I'm safe to do the backup? Or should I do the diagnostic logs? Thank you guys for the help.
  12. Ran Malwarebytes when I began to get a popup that says, "Your computer is not backed up, backup your files online today. Free computer backup available." See attached screen shot. Popup is linked to mypcbackup.com. Googling shows this to be virus or malware in nature. Malwarebytes found 62 PUPs (I keep system clean so this was new) and reported they were deleted however I still have the popup. Advice? Also, the person in this post had my same problem but I cannot figure out the outcome. http://bit.ly/1h8r098 Thank you for your assistance.
  13. I’m self-employed and have been operating my own computer repair business for the past 9 years. I run Malwarebytes Pro on all 5 computers in my house. For some reason I was not affected by the false positive on any of those my machines, although I did have 1 customer that was affected. It was very unfortunate that this happened. Everyone, please use this catastrophe as a reminder that, things you can’t control will happen. Hard drives die without warning and other unforeseen things can bring your systems to it's knees. So please remember to keep yourself backed up. There are 4 things I would r
  14. Ok, I Am To Understand That MBAM Will Not Be Able To Remove This Infection From My PC. That's Not Too Big Of A Deal, Most Of My Media Is Backed Up Onto An External HD Of One Kind Or Another. My Only Concern Is That Most Is Not All. I Shoot Video Of Local Bands And Artists Here In Seattle, Just For Fun, And Between My Last Backup Session And The Worm.Parite Infection I Have Some New Video Projects In The Works. I Have Updated MBAM Everyday, Rescan, And Worm.Parite Will Either Have 1 File Or A Bunch (297 One Time). If I Remove As Many As Possible Before It Replicates, What Are The Chances That P
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