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Found 7 results

  1. A couple days ago, Avast loaded onto my computer while I was downloading an update for CCleaner. I went to Avast support for help in removing it, as it would not allow me to do it (said I didn't have authorization). At this time, apparently a file called AvLaunch.exe also loaded. It is still there, and it is messing with my computer performance, bigtime. It's killing my battery, starting programs (like Edge) which I have repeatedly turned off, won't let me chat or communicate directly with Malwarebytes, slow load times, etc. I need help. This is further complicated by the fact that I'm currently in Central America where I can't make or receive calls - so I am depending on this forum! I can't use my phone, and I can't use MWB page to email or chat with them. Please help!
  2. Malwarebytes 3.6.1 claims that there are threats on my system, these files are 5 years old, why are they saying Trojan.Agent.Generic unless it's false-positive? And I think the .jpg files are also false-positive for RiskWare.ExtensionMismatch, as the only .jpg in the Recycle Bin were created using my Android phone.
  3. My windows pc has been infected with a virus in the folder C:\Windows\System32. my default window antivirus could not detect this virus but then i installed the free version of AVG which was able to detect this virus but every few days this virus reappears and i have to remove it again. From my research and little bit of knowledge i think this is related to some kind of cryptocurrency mining. Any guidance on this topic would be appreciated Original Filename: diskdriver.exe Type of File: Application(.exe) Description: disk io driver Location : C:\Windows\System32. size : 1.97 MB (2,069,504 bytes) size on disk: 1.97 MB (2,072,576 bytes)
  4. Hi there, I run Malwarebytes 3 on 2 computers, and also have AVG Internet Security on both computers. My AVG Internet Security is coming up for renewal. Is it safe for me to cancel my AVG renewal and just have Malwarebytes 3? Or do you recommend i have both? Regards, Tonski.
  5. I've been running AVG Internet subscription and Malearebytes Premium for some time now, but the past couple of weeks I keep getting the "Real-time protection is switched off" message. I switch it back on and it switches off again immediately. I've excluded Malwarebytes on the AVG exclusions and the AVG helpdesk has checked remotely and say everything is fine from their end. I have the latest Malwarebytes upgrade and the latest Windows too. What else can I do please?
  6. For some years I Have run AVG premium with Malwarebytes premium quite happily. The last upgrade for AVG changed that and this is addressed: However, these solutions do not work on my set=up. So I intend to unsubscribe from AVG. Out there, which AV software works well with Malwarebytes 3? Thanks!
  7. Since an AVG update a few days ago, it keeps conflicing with MBAM constantly. I did check this thread and followed the advice to check "never register in windows media center". Now both programs dont conflict with eachother, but I cant tell for sure if MBAM is active. I did download mbam-test.exe, and when I clicked on the "exploit" button It didnt open the calculator, BUT no MBAM popup showed up telling me it was blocked. Is MBAM still working even tough the notifications dont appear?
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