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Found 3 results

  1. Hello, We currently use Malwarebytes for everyones PC at work. We have just installed Zscaler (Proxy) and now Malwarebytes can't auto update anymore. Instead of setting up the proxy in all 30 clients we would like to know where Malwarebytes goes to get the updates. Can you provide the URL or IP address and then we can add an exception to the proxy so that it will allow the clients to auto update. I have been looking around on the internet but can't find this anywhere. Any help or information would be greatly appreciated. Thanks...
  2. I downloaded the Malwarebytes 3.0 from your site and the version is 3.1.2 which is trial for 14 days i think. Everything should work as the premium version for the trial version so i believe the auto update too? All updates are to Auto but I have to manually update whenever I am told they are out of date. Is this normal because i really want to buy your product but if the auto updates has issues its a problem for me :/
  3. I'm a Pro user and I've been using the pro version for probably a year now and as far as I know auto update has never worked. I've read dozens of forum posts going all the way back to 2008 where others had this issue and I never saw any real resolutions. 1. MBAM Scheduler Service is running and is set to auto-start 2. MBAM runs on Windows start 3. My account is administrator level 4. My computer is always on and logged in during the scheduled update time 5. I do have an update task set in the MBAM scheduler 6. I checked the Windows Task Scheduler and there are no tasks for MBAM 7. I tried creating my own Windows Task Scheduler update task using the command line calling "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe" /update -silent as mentioned in the mbam.chm help file, but every time I ran the command line it would bring up a pop-up window saying that Malwarebytes is already running. Windows Vista 64-bit, SP2, all Windows updates. Bitdefender AV, but previously used Norton and it never updated then either. Thanks.
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