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Found 10 results

  1. To anyone who can assist! I have come across an issue with my internet being increasingly slow. Upon further investigation, and using Malwarebytes excellent detection software, i have found that malware (pup bikiniland, pup ask) being continually being reinstalled and present every time i reopen chrome. I have tried resetting the "account sync" for Chrome per the instructions of the post that solution regards, to no avail. Attached are multiple scans done that were outlined in the post created indicating how to inquire for assistance. "scan.txt" indicates a scan done without the rootkit s
  2. What is MyVideoTab?The Malwarebytes research team has determined that MyVideoTab is a browser NewTab. These so-called "NewTabs" can manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.MyVideoTab is a member of the APN family also known as Mindspark/IAC Applications.How do I know if my computer is affected by MyVideoTab?You may see this Chrome extension:these warnings during install:and this newtab page in the affected browser:How did MyVideoTab get on my computer?Browser hijackers use different
  3. What is MyTransitGuide?The Malwarebytes research team has determined that MyTransitGuide is a browser NewTab. These so-called "NewTabs" can manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.MyTransitGuide is a member of the Mindspark/Ask family now known as IAC Applications.How do I know if my computer is affected by MyTransitGuide?You may see these browser extensions/add-ons:these warnings during install:You may see this entry in your list of installed software:and this new homepage in the af
  4. So I recently ran MalwareBytes and it came up with this PUP. Optional.ASK Users\Name\AppData\Local\Google\Chrome\USER DATA\Default\Web Data PUP.Optional.Spigot Users\Name\AppData\Local\Google\Chrome\USER DATA\Default\Web Data When I quarantine the files and run another scan it detects the same ones again (immediately after it just quarantined them)and will quarantine even more files. This just goes on and on, yet I have no toolbar installed in chrome and see nothing about Spigot or any unwanted ads? I haven't installed any new programs so I'm not sure what it
  5. What is InboxAce? The Malwarebytes research team has determined that InboxAce is a browser NewTab. These so-called "NewTabs" can manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. InboxAce is a member of the Mindspark/Ask family now known as IAC Applications. How do I know if my computer is affected by InboxAce? You may see this browser extensions/add-ons: these warnings during install: You may see this entry in your list of inst
  6. Hi Support, I have scan my system and have found too many malware with Threat Type (Potentially Unwanted Program) name Threat name PUP.Optional.ask and PUP.Optional.ask.gen. for your reference please find attached snapshot. please can someone assist me to clean these threats.
  7. We seem to have 4 VERY persistent infections. Mind Spark, Ask.com & others. No amount of cleaning gets rid of the problems! Please Help! After reinstalling Malwarebytes and scanning, it cleaned 327 items. Ran AdwCleaner it removed a bunch of threats. This morning 2 were right back so I ran AdwCleaner again and Hitmman pro after that and then 4 items were back. I am near my wits end!! The Hitman pro log is copied below. HitmanPro 3.7.15.281 www.hitmanpro.com Computer name . . . . : ACER-PC Windows . . . . . . . : 10.0.0.14393.X64/4 User name . . . . . . : acer-
  8. What is SMS from Browser? The Malwarebytes research team has determined that SMS from Browser is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one also displays advertisements. SMS from Browser is a Mindspark/Ask toolbar now known as IAC Applications. How do I know if my computer is affected by SMS from Browser? You may see these browser extensions/add-ons: You may see this entry in your l
  9. Malwarebytes on my wife's pc keeps detecting certain PUPs. I delete them, but they keep recurring. Apologies for the rather small image of the quarantine file below. The items are searchprotect and ASK. Is she doing something wrong? Is there something I can do to stop this?
  10. high, i just ran Malware bytes on my GFs computer, it found that askInstallChecker-1.1.0.0.exe was a virus, i find this hard to belive since it was on the PC since she bought it. (Pre-dilivery) since then she's had it 3 months with no detection. Malwarebytes Anti-Malware 1.75.0.1300 www.malwarebytes.org Database version: v2013.07.28.02 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 10.0.9200.16635 User :: SARAHNEW-PC [administrator] 28/07/2013 11:28:23 MBAM-log-2013-07-28 (11-54-33).txt Scan type: Full scan (C:\|E:\|) Scan options enabled: Memory | Startup | Registry | File System |
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