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  1. Hello, Late yesterday afternoon I got what I'm sure is a virus on my phone (possibly as a result of using the free wifi at my local library). It was an alarm "event" that was going off, saying "You have won an iPhone..." with options for dismiss or snooze. I knew that you never want to click on something like that, so I didn't want to use the buttons to dismiss it. I clicked the home button, but it didn't work. So I powered off the phone and restarted. The alarm event was gone, but then I started seeing notifications saying the same. They had an odd icon to the left of them, nothing I wanted to click on. I swiped right to dismiss them. The first thing I did was go to my PC and change the password on the two Gmail accounts that I usually leave logged in. I read something I found through a Google search that said it may have been related to Chrome, so I closed the browser, and the notifications seemed to stop, but I don't know what might remain infected. I booted into safe mode, reconnected my Google accounts, then deleted all the updates in Chrome, and reinstalled the browser. I have not re-synched it at this point. I knew that I need an anti-malware app, and have Malwarebytes on a desktop computer, so I searched Google and found a page at support.malwarebytes.com/docs/DOC-1308, which directed me to go to Google Play Store and type in "Malwarebytes for Android." I went through the installation, but when I went looking for the app on the apps list to open it, the app wasn't there. Neither was there an "Open" button on the Google Play Store page. Then I noticed that on that same page was a section titled "Beta program is full," and underneath that: "The beta program for this app is currently full." Thinking that I had installed some beta app by mistake, I uninstalled it, then went to Malwarebytes's main website and followed a link for the Premium Malwarebytes for Android app, then clicked through to Google Play Store for the premium Android app, which seemed to have a different title, "Malwarebytes Security: Virus Cleaner, Anti-Malware." I went through the whole installation again, but again noted no app in the apps list, and a message that the "beta program is full." However, the app shows 10M+ downloads! That sounds wider than a beta program to me. What's odd is that, in both cases, there actually IS an app listed under Settings >> Application Manager >> Downloaded apps, saying Malwarebytes 60.16 MB. The Google Play Store page says that the app is version, and was last updated August 5, 2019. Even after restarting (back into Safe Mode), it's still not listed in my apps list (only under Application Manager >> Downloaded). Somewhere I read (but now can't find it) that the app supports version 4 point something and above. I have Android version 5.1.1. (It's a cheapie Samsung prepaid phone that I bought a couple years ago, but Verizon hasn't pushed down any system update since early 2018.) So, what gives? Why can I not get this app to fully install and run? Is this an effect of the virus? Or might there be another issue preventing a completion of the installation, such as space requirements? (I have ES File Explorer, but it can't be run in Safe Mode, so can't check space.) Oddly, I don't believe I see a folder for it under My Files, but then it might be hidden. Thanks for your help.
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