I have Malwarebytes Premium 3.3.1.
My Malwarebytes’ Web Protection is off, and it can’t be turned on.
On Malwarebytes’ webpage “Malwarebytes for Windows Real-Time Protection turns off”
Malwarebytes offers two workarounds for this:
1. Upgrade to the latest version of Malwarebytes.
2. Add Malwarebytes to your anti-virus’ exceptions.
#1 is of no help to me, since I’ve already got the latest version. So I tried to implement #2.
To declare exceptions in my anti-virus app, I can select processes from a list, or manually enter them.
The only Malwarebytes process that appears in the list is
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
I selected this process and saved the configuration, and even rebooted, but Malwarebytes Web Protection still won’t turn on.
So can anyone tell me what additional Malwarebytes processes I need to enter manually, in order to rectify the problem?
Thanks for any help.