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Found 7 results

  1. When user access files via share on a server with MBAM installed and MBAR enabled, the user is told that the file is in use by another user. If we turn off MBAR the issue goes away. We do not want to disable MBAR permanently or else there is no point in spending a fortune on MBAM in the first place.
  2. The Anti-ransomware in Malwarebytes has stopped several times on its own. I reboot the computer and it is working again. I also run Kaspersky Internet security, but have exclusions to ignore Malwarebytes... Is there some possible malware stopping this service or ransomware lurking in the background? Anybody know of another possible reason?
  3. The Anti-Ransomware Beta has so far defended all threats. We are very satisfied and can recommend it! Stephan
  4. About 2 months ago we started having problems with our Windows 7 machines getting stuck on shutting down during a shutdown or reboot process. We've narrowed the problem down to Malwarebytes Anti-Ransomware. If we uninstall and reinstall it the problem goes away but it seems whenever we get windows updates it breaks it again. Anyone else see this problem and have a more permanent fix? We are running Anti-Ransomware for business 0.9.17.689
  5. Since automatic update yesterday to Malwarebytes Premium 3.0.6.1469 ( components 1.0.75 package 1.0.1574) I get a warning that protection against ransomware is turned off. But I cannot turn it on. Toggling the switch just says "Starting..." And then the next time it is off again. Please advise. I see similar issues described on the internet but no solution yet. Details: system Windows 8 Pro 64-bits, protection ESET Smart security 10.0.390.0 See all requested logs attached. logfiles_topmic.zip Addition.txt FRST.txt MB-CheckResult.txt
  6. Every day as the computer starts up, I get a warning message from Layers of Protection. I always have to turn on anti-ransomware but it does not hold for the next day. At one point the issue was with rootkits as well in the same category, but it now stays on. What can I do to stop the repetitive need to turn on anti-ransomware under layers of protection?
  7. Hi, A remote user uninstalled Malwarebytes anti-malware and installed installed the anti-ransomware BETA and got this error below. Any thoughts? ["There was a problem activating your Malwarebytes anti-ransomware Beta". Your license failed to activate. ] Thank you. MR
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