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Showing results for tags 'android'.
Found 29 results
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Android/Trojan.Agent.AXV has affected my device system file
emmanuel_2u posted a topic in Mobile Malware Removal Help & Support
My device (Tecno W2) with Android 6.0 Marshmallow is infected with a trojan virus. The first symptom I noticed was that Chrome will just open a random webpage, even if I close it, it will open up again, so I had to disable Chrome. Then, other things started happening like sudden display of random images on the home screen, and the images are also downloaded and saved on the device. I did a factory reset, but the virus is still there, so I now know it's in the root file. After the factory reset, once I connect to the internet, it will install an app called Magic, and then start downloading those images, and displaying them, and also open Chrome again and again. I could have put up with these, but then the device started slowing down and becoming laggy, even restarting itself. I installed Malwarebytes and it always detect the virus and then uninstall the app 'Magic' and 'Settings', but then they will be installed again. So, the problem is removing the root infection in the device's system files, I searched and the only solution is for me to root the device and do some things, but I don't even know how to root the device and also how to remove the virus in the system files. Please help! -
I'm currently using Malwarebytes for PC and Android Phone, Few days ago while Scanning my Android Phone , Malwarebytes just detected a Malware the malware name is Android/PUP.Riskware.Autoins.Fota I just wanna ask if this malware is dangerous and what the virus can do to me and my phone. I search the virus name in google but the result is nothing. Hoping to get an answer.
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Help me ！My program is considered a virus
kebelzc posted a topic in Malwarebytes for Android Support Forum
My app is a system application with systemuid, the package name is com.qiku.android.ota.Scan found a problem with Android/backdoor.coolreaper.a Then I wrote a simple helloworld application.The application’s packagename is com.qiku.android.ota，but the scan shows the same problem. So I think this package name might be on your blacklist.I don't know why. This app does not do anything that violates the rules. Can you help me remove this package name from the blacklist? My packagename is com.qiku.android.ota！ Thank you very much!! -
I want to move from my installed app and license on my LG V20, with Oreo to another device but I don't want to disable the app, only deactivate the license. I plan to go back and forth and I don't want to re-install the app itself. I can deactivate the license on my desktop and move to my laptop and back again but can't find the deactivate option on my LG. I have 4 licenses and a lot of devices. TIA Phil
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I am using the premium trial of malwarebytes for android. It found this trojan during a full scan and "successfully" removed it. However, this trojan constantly returns, as the real-time protection detects it every now and then. I have been running full scans over and over. Sometimes, it is clean; other times, I see android/backdoor.triada.n. I have located the folders, where the scanner detects the malware, and manually delete the folders; but whenever android/backdoor.triada.n resurfaces, those folder also comes back. Is this really malware? I do not even use the fire hd after a clean scan, but the malware eventually returns in detection.
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Malwarebytes on Android will not update
Brynnvincible posted a topic in Malwarebytes for Android Support Forum
I have the full version of Malwarebytes on Android. The database is now over 2 weeks out of date. The app shows a warning telling me I must update, but when I press the update button nothing happens. This has been the case for quite a few days now, is this a known issue? -
tools Can we detect NSA. CIA tools to hack our computers or mobiles?
corethical posted a topic in Mac Malware Removal Help & Support
Hi everyone, I'd like to know if there is a way to detect special spyware. malware, trojans, keyloggers..and more...created by the biggest ethical hackers worlwide for government's agencies like cia, nsa, all secret agencies worlwide? I ask that question because in the deepweb, some black hat are selling malicious spyware, trojans, keyloggers and many more, and the contract tells that compagnies like norton, avast, yours and all anti-malware haven't got these tools added into their database, and cannot detect them in any way... It's written that these tools are done by the biggest ethical hackers (before they were black hat for most of them) for Goverments and black hat activities, that's why as soon as they are added into your database, they create a new one, to bypass any test... check wikileaks about it.... Is that real or fiction?if yes, how can we be online and be sure 100% that no one is spying us? Please if someone really knows about that, reply with all informations needed. Please no scam, or spam.. Yours truly, corethical/SWITZERLAND -
Good day, Some of our clients have come across a problem on our website, please can you clean all the malware off of www.acdc.co.za. Kind Regards, Janine
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Corrupt system file can't be removed
Harrison posted a topic in Mobile Malware Removal Help & Support
I disabled it in settings, but I don't know what else I can do to clean this up. If I attempt to 'remove it it says 'cannot remove a system file and tells me to whitelist it. Thanks, Harrison -
Possible False Positive with Malwarebytes for Android
raidenraccoon posted a topic in Malwarebytes for Android Support Forum
I have Amazon's Appstore and Malwarebytes on both my phone (LG G5) and Tablet (Nvidia Shield K1). Both are running Android 7.0. Only difference is on my phone's Amazon Appstore was installed from Google Play Store and on my tablet I installed the APK from Amazon's website (https://www.amazon.com/gp/mas/get/android/ref=get_appstore?ie=UTF8&appName=appstore&ref_=mas_sms_dl) ^Exact URL used Any scan results do not indicate anything on either device, however after turning my tablet's screen off for several minutes and turning it back on I keep getting ransomware notifications from Malwarebytes about the Amazon Appstore (I'm assuming because it is not from the play store and has control over the apps installed from it in some fashion) Wouldn't be too big of a problem if Malwarebytes didn't add an HTML file to my tablet's home screen every time. I'd would uninstall Amazon Appstore from my tablet but, being my gaming tablet and running games smoother than my phone, I really don't want to (nice to have access to apps I bought from Amazon on my tablet too. And some of the free apps are not available in the Play Store for my tablet, but are on Appstore and install/run fine on my tablet for example) Anyway to get Malwarebytes Mobile to ignore Appstore when installed from Amazon's site or can someone from Support look into it and fix it in a future database update? -
I have a Sprint Slate tablet and it is driving me crazy. Most times I use it for playing a game (Fire Emblem Warriors) and it gets minimal use otherwise. After I turn it on to the game the screen goes black, goes to the lock screen and I have to unlock it to play the game. This can happen too many times to count-sometimes around 50. Also, at times icons have disappeared . When I am playing the game often the tablet freezes and I have to turn it off and then back on to continue. This tablet has never been connected to wi fi and I have been very careful about the websites I visit, which are very few. Malwarebytes detects no infection so what is happening? Any suggestions?
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For past few days any time I use Google Chrome on my Samsung S8 I see a box displaying "us.prioritized456be.top" and a recording speaking Latin-like gibberish for 10-15 seconds. A display then says "Cleaner Update for Samsung recommended" "Install suggested antivirus product for free to clean your Samsung immediately" with the buttons Instalar and Cancelar. Sure seems like a virus to me even though I only use apps from Google Playstore, don't use my Chrome browser often except for legitimate search or news sites. Also, have Malwarebytes Premium on this phone since Jan 5 2018 and its standard scans are clean. This is the first apparent virus I have had on any cellphone ever! Paid for Malwarebytes Premium and frustrated it has not detected it. No impact on any other app or function on my phone. Chrome displays requested other sites/pages but then always displays the above behavior. Found one match on Google Forum at https://productforums.google.com/forum/#!msg/chrome/F3X99YoajpQ/SmEFdS-9BgAJ dated Mar 20 just 2 days ago. So Malwarebytes Support what say you? 1. Is this a virus? Do you know about it? 2. Have or working on a fix? 3. Should I follow the cleanup procedure in that Google Forum link or do you have a better one? Thanks, msilvers50 New Jersey USA
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Hi there, Last night I decided to try out Malwarebytes for Android on my Samsung S8. Since the installation, all of the 3 messenger apps I installed on my Samsung S8 inside the Secured Folder (fka Knox) are no longer working. All of them produce a "connection error" when I start them up. I may have given Malwarebytes too many permissions I guess, but I need to know which permission I should take back without uninstalling the entire malware protection if you know what I mean. I'm not super technical, so it would be nice if someone can tell me where I should go in the phone settings and what I should uncheck. Thank you. -
Safe Browsing Scanner disables Mini View functionality
JoshALogs posted a topic in Malwarebytes for Android Support Forum
Enabling the Malwarebytes Safe Browsing Scanner (Setting>General>Accessibility) will prevent Mini View (Settings>Display>More) from working entirely on my LG G6 (LG-H872). I would like to have this extra layer of security running, but Mini View is a MUST for me and my tiny hands. I have heard that people are having similar issues on the LG V20. Any fix available or in the works? Thank You, Joshua Logsdon -
Where are the scan logs on android?
houselyrander posted a topic in Malwarebytes for Android Support Forum
My first time scan on m android seems to have remove 8 files BUT there seems to be no information on WHAT was deleted since I can't find the Scan Logs. I'm trying to check if there are any false positives but the only information I found on the subject seems to be this thread which does not answer the question I have the latest version of Android and Malwarebytes for Android. -
Even though I pay for Malwarebytes, my 'front end access' always states I am using Malwarebytes FREE. I have just paid again - BUT no email from Malwarebytes with Activation Code AND at suggestion of Malwarebytes while I was making my last payment, I agreed to installation of Malwarebytes on my android phone. I was informed Malwarebytes had downloaded to my phone BUT where is it? Does Malwarebytes actually exist or is it Malware? - Lynne
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Will my malwarebytes premium key work my android device?
Sounga posted a topic in Malwarebytes for Android Support Forum
Hello, i purchased a Malwarebytes premium key a while ago for a lifetime membership. I was just wondering if that extended to my android device as well. -
I installed Malwarebytes on my android phone, using recommended settings. No malware found. I had been using Firefox and Chrome. Now neither one functions. I can still make calls. Appreciate any replies, no comment is too basic....
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I managed to grab apk file of beautymake malware from /system/priv-app location in my android phone. When I scanned using Google Play Protect it shows that one harmful app detected. After this, I uploaded this apk file to virustotal and 25 antivirus detect it as malicious app. Please find a way to remove it from mobile. It can't be removed directly because it is system-app. password is infected. Thanks Makeup.zip
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Malwarebytes not aware of pop up ads
Nomadic_Inferno posted a topic in Malwarebytes for Android Support Forum
I am repeatedly being brought to a Play Store page for a random app and Malwarebytes doesn't seem to know whatever is causing this exists. I tried clearing browser history and cache, as the person who replied to my Play Store review said, but it did nothing. This is with the Premium Trial by the way. -
I pay for Malwarebytes on my laptop (Windows 10) and used the free version for at least a year on my Android. When the new Android update came out and gave me a free 30 day trial period of the premium version, I downloaded it. It never worked and I deleted it. Recently, I retried it and again, it failed to operate correctly and I had to delete it. Any tips or suggestions? Anyone else experiencing this problem?
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Worst upgrade system ever for Android Premium
JoelS posted a topic in Malwarebytes for Android Support Forum
So Malwarebytes now wants to charge for Android. Fair enough. First electronic nightmare: Learning of this change arrives in discovering the icon has changed and the app is asking me for permissions to upgrade to Premium. Sure, it's probably ok, but how do I know this isn't a clever piece of malware? Someday, a hacker will figure out this would be a really good way to phish for information. Second electronic nightmare: Having established that this is legitimate software, I decide to go Premium. But the Play Store declines to accept the cell provider as a payment system. Why? Who knows. Third electronic nightmare: Entering credit card information into a phone. Then the credit card gets repeatedly declined. Why? Who knows? It's correct. Finally, for no obvious reason, it gets accepted. But now the Gmail password has to be provided. Fourth electronic nightmare: entering a strong password on a phone keyboard. A man could go blind. The password gets rejected repeatedly. Surrendering, it graciously allows me to claim that I forgot my password (I didn't). As soon as I enter the same password I have entered three times as the "last known password," the gates to the Google Kingdom swing open and payment is accepted. Fifth electronic nightmare: So... where is the license key? Where is the receipt? Can an advanced society actually be running on security this low? Sixth electronic nightmare: The new screen asks for elevated permissions that would allow Malwarebytes to suddenly erase the phone and otherwise take drastic actions. Why is it needed? No explanations are provided. Bruised and battered, the customer experience is complete. Why not just allow for purchase of a license key from MB in the usual fashion? Why subject users to this sort of idiocy? -
When I activate safe browsing scanner, I'm directed to enable accessibility for Malwarebytes. Once done, I receive a screen that says the following: So with that: 1. Do I need to make a choice between having an encrypted phone OR using safe browsing? (maybe I'm missing something) 2. If it is the case that I must choose between the two, is Malwarebytes covering me in the same way that my phone's encryption does? 3. Is there a way to circumvent this? (I'm not rooted) 4. Or, will my phone still be encrypted, not using the screen lock for enhancement, in which case I question, will Malwarebytes be replacing that enhancement or is there just reduced security for my phone regarding its encryption? All thoughts and suggestions will be appreciated! Thanks in advance!
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Is it really safe for using to root mobiles? I´m experiencing a warning from my antivirus, which warns me about malwares that could be easily installed in my smartphone if I use it. Even my PC´s notifications say that, as you can see in the attached image. Please help me!! Can anyone clarify it for me?! Help!!
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So apparently my dad caught that Adobe Flash Player virus on his phone, and now he can't uninstall it cause it's a hidden administrative application (or whatever it's called). It's a virus that displays a pop-up window everytime an app is opened, and it asks for your credit card information. I tried installing an app to detect it and disable its administrative priveleges but the scan showed no results. What now? P.S. The thing identifies as Malware but can't even be disabled, force stopped or cache-cleared. Is there a way to forcibly remove it via a computer or any other method?
