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Showing results for tags 'allow'.
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I have a couple of PUPs that i want to keep, and it annoys me that they keep coming up in my scans. I want to know how to exclude SOME PUPs from my scans, but i cant figure out how to do that. If you use the "Allow" list, please tell me where to find Registry Keys, and Values in explorer (If thats even possible). IF there is another thread with this information (Specificaly for Malwarebyte 4.1.0) please give me the link Thanks for any help given!
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In attempt to resolve the "Cannot "Allow" MalwareBytes system extension with 10.13 (High Sierra)" issue I disconnected my TeamViewer session and had the client click on Allow. Then took another remote session. The Security setting was allowed and the installer completed successfully. Then I restarted. The iMac no longer starts up. Apple Logo, progress bar slowly moves toward 100% but never completes. I tried having her boot into Safe Mode but that didn't work either. Even if it is Apple's fault. The computer was not having problems prior to installing Malwarebytes for Mac. This is terrible behavior for Malwarebytes and makes me look bad. I mean I'm a Malwarebytes partner and I recommended installing this application. Now I cannot charge for the hours of support. This client is also a friend and she is 265 miles from my office. So I either have to walk this 80 years-of-age woman through booting the iMac into Recovery mode and restoring her computer from her Time Machine backup, or I have to drive up there to fix this. This is the last time I install Malwarebytes remotely. I am hoping someone has seen this and has a simple fix, fingers crossed!
