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  1. Hi all my files stored in 'documents' have disappeared I ran RKill which said 'zero' (I think) and then Malwarebytes Anti Malware which listed 1637 PUPs Is there any chance of retrieving my lost files? I am not an advanced PC admin user Thanks in advance Rkill 2.8.4 by Lawrence Abrams (Grinler) http://www.bleepingcomputer.com/ Copyright 2008-2016 BleepingComputer.com More Information about Rkill can be found at this link: http://www.bleepingcomputer.com/forums/topic308364.html Program started at: 10/04/2016 09:06:49 PM in x64 mode. Windows Version: Windows 10 Home Single Language Checking for Windows services to stop: * No malware services found to stop. Checking for processes to terminate: * No malware processes found to kill. Checking Registry for malware related settings: * No issues found in the Registry. Resetting .EXE, .COM, & .BAT associations in the Windows Registry. Performing miscellaneous checks: * Windows Defender Disabled [HKLM\SOFTWARE\Microsoft\Windows Defender] "DisableAntiSpyware" = dword:00000001 Checking Windows Service Integrity: * gagp30kx [Missing Service] * IEEtwCollectorService [Missing Service] * IoQos [Missing Service] * nv_agp [Missing Service] * TimeBroker [Missing Service] * uagp35 [Missing Service] * uliagpkx [Missing Service] * WcsPlugInService [Missing Service] * wpcfltr [Missing Service] * WSService [Missing Service] * AppMgmt [Missing Service] * CSC [Missing Service] * CscService [Missing Service] * PeerDistSvc [Missing Service] * agp440 [Missing ImagePath] * AJRouter => %SystemRoot%\system32\svchost.exe -k LocalServiceNetworkRestricted [Incorrect ImagePath] * WpnService => %systemroot%\system32\svchost.exe -k netsvcs [Incorrect ImagePath] * vmicrdv => %SystemRoot%\System32\icsvcext.dll [Incorrect ServiceDLL] * vmicvss => %SystemRoot%\System32\icsvcext.dll [Incorrect ServiceDLL] Searching for Missing Digital Signatures: * No issues found. Checking HOSTS File: * HOSTS file entries found: 0.0.0.1 mssplus.mcafee.com Program finished at: 10/04/2016 09:07:37 PM Execution time: 0 hours(s), 0 minute(s), and 48 seconds(s)
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