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Found 10 results

  1. Malwarebytes for some reason blocks adobe, I tried looking up other conversations about it but my internet has been acting up and I was having trouble makin the search bar work. Anybody have a workaround? I can't use any adobe software installed after installing Malwarebytes and the Adobe support tam keeps telling me to uninstall it.
  2. Hi everyone this is my first post! Happy to have found this forum. I'm just starting to learn about malware removal. My main question is should I join AlienVault Open Threat Exchange? I'd like to be able to more easily identify threats that are found on my devices and network. The website is https://otx.alienvault.com . I'd also like to learn how to identify who an IP address belongs to and if it is safe. Below are details related to the malware on my iMac (Mojave 10.14.6. If anyone cares to delve in and comment on any of it, that would be fantastic. Thank you in advance. My Safa
  3. I keep getting this AdobeIPCBroker.exe - System error pop up. I cannot get rid of it and I can only move it to the side. it says "The code execution cannot proceed because CRCilent.dll was not found. Reinstalling the program may fix this problem." I press ok or the x button and it does not go away it only reappears. I saw a similar post to this https://forums.malwarebytes.com/topic/257811-adobeipcbrokerexe-system-error-issue/ . Though I do not know if the same solution to that computer is gonna work for mine. Please help.
  4. I have brand new DELL computer. I've been using Google Chrome without a problem. Malwarebytes keeps popping up notification that free update should be installed. After I did it, Google Chrome is running very slow. And when I tried opening a PDF file, it would not open. And I keep getting this error message now (see attachment). I tried Microsoft Edge browser and that is working very quickly. I'm not a technical guy but can someone help me?
  5. Continue to get a phony message that I need to update Adobe Flash Player, have run the full version of Malwarebytes but it fails to find this. Running MacOS Mojave (10.14.1) on a MacBook Pro. Seems to be somehow connected to an online game Words With Friends. (Not an app installed on computer.)
  6. blogs.adobe.com ( is blocked. [Log attached] mban_adobe.txt
  7. I can't email files from Acrobat reader because Malwarebytes blocks them. I have excluded all the .exe from the adobe reader folder in vain. When I ask an exclusion on a previous exploit, the list is empty although in the reports I can find this exploit. Please help www.malwarebytes.com -Log Details- Protection Event Date: 8/12/17 Protection Event Time: 11:15 AM Log File: Administrator: Yes -Software Information- Version: Components Version: 1.0.160 Update Package Version: 1.0.2567 License: Premium -System Information- OS: Windows 10 (B
  8. So apparently my dad caught that Adobe Flash Player virus on his phone, and now he can't uninstall it cause it's a hidden administrative application (or whatever it's called). It's a virus that displays a pop-up window everytime an app is opened, and it asks for your credit card information. I tried installing an app to detect it and disable its administrative priveleges but the scan showed no results. What now? P.S. The thing identifies as Malware but can't even be disabled, force stopped or cache-cleared. Is there a way to forcibly remove it via a computer or any other method?
  9. Hi, We have a PC that has quarantined three threats that were detected overnight as "Trojan.Reconyc". Two threats were in Adobe file directories and another was in an Installer directory for what seems to be for patches for Windows. These three threats seem to be false positives but I want to be sure if these are actual threats or not. I have attached a screenshot of the three threats that are shown from the Malwarebytes Management Console for that particular PC. Any advice would be appreciated.
  10. I understand that HijackThis for the most part has been replaced by newer tools. Yet, I'm still using it and just encountered an error that renders it unusable on systems when running the service: AGSService Adobe Genuine Software Integrity Service I'm sharing this in the hope that others who are using both HijackThis and the Adobe Creative Cloud will not assume this error indicates that they are infected. Something may have been updated by Adobe within the past few days as I've never encountered this issue before until today. I scan every other day. I maintain four Windows 7 systems
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