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Found 9 results

  1. I downloaded Malwarebytes Security a couple of days ago from the Playstore, it didn't say it was a 30-day trial, it said "in app purchases". The scan showed 98 programs having network access 36 programs can track location 15 programs can be device admins 30 programs can cost you money 38 programs can control your hardware I don't think I have to go any further. It took me forever to get to the malware.com website. The entire website looked ridiculous, the forum entries had mostly zeros, there were zero's at places where there should be numbers. Any suggestio
  2. Hi, I've recently become aware that my PC is likely infected with some malware, and I'm having issue installing any antimalware software to remove it, getting the above error. This is happening when trying to install either malwarebytes or mbar, on a windows 10 install. Any help would be appreciated, Cheers
  3. I downloaded the free version of malware bytes. When I opened file "malwarebytes_assistant.exe" I got the following error. "An administrator has blocked you from running this app"
  4. Recently I made a stupid mistake and it resulted in my computer being infected by some malware/virus that has planted down some bitcoin miners. Playing video games was impossible because of drastic frame drops and using an virus scanner (I forgot how it was called because it was late at night and I was tired) it mentioned the name "bitcoinminer" or similar. Anyways, I managed to remove these miners to some extend, I can only guess, but one big problem hasn't been solved yet. This virus has somehow modified the administrator and blocked many popular anti-virus softwares or tools from lauch
  5. Hello. I need help!! Sorry if I make it hard to help me--I've never done anything like this before. I've had the MPC Cleaner/Desktop/AdCleaner virus on my PC for quite the while. After several attempts of trying to get it removed I've only been met with frustration!! I'm simply at my end. People I know personally have offered help with it but it has been months and still I'm sitting here, infected. Whenever I try to delete the MPC folder, I'm told that I am not the administrator of the computer and so I cannot do it. Trying to end the MPC process results in a message telling me that my ac
  6. I accidentally infected my computer last week. I immediately updated Malwarebytes, unplugged my ethernet and completed a scan. Many items were removed as you will see in my initial scan. I restarted my computer and performed the scan again but a pattern appear no matter how many times I restarted my computer. PUP.Optional.Trotux is always found and reappears. My taskbar is largely non-responsive apart from my ability to close and open windows e.g. Windows 10 start button, volume control and the notifications button are all inactive. If I try and use them nothing happens and occasio
  7. Hello, I recently had a pop-up appear while browsing that requested my login credentials to my browser (192.168.xxx). The curious thing is that the pop-up was a carbon copy of my router's administrator login page, right down to the make and model number and color scheme. Everything was the same, except for the site address, which belonged to "pix1.payswithservers", and was attached with "Main_Login.asp" at the end (I use an Asus router). Googling this did not yield many results. I ran multiple AVs including Malwarebytes, all of which came back negative. My router firmware has
  8. I am now seeing a "Your program is out of date" message and despite being logged in as an administrator (double-checked), every time I click "Install Now" I get a popup with the following: Please log in as an administrator to install the new version of Malwarebytes Anti-Malware. There is only one account with administrator rights (mine) and that is the account I am using to attempt to install. I am running Windows7 Professional, Service Pack 1.
  9. Hi, I have submitted a reseller request for my company back in December, and have emailed support to follow this up. I am also posting this message as a further follow up as we are keen to resell MBAM as it is the best product on the market. It would be great if an administrator (or anyone from the reseller dept) could get back to me.
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