Jump to content

Search the Community

Showing results for tags 'admin'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Announcements
    • Malwarebytes News
    • Beta Testing Program
  • Malware Removal Help
    • Windows Malware Removal Help & Support
    • Mac Malware Removal Help & Support
    • Mobile Malware Removal Help & Support
    • Malware Removal Self-Help Guides
  • Malwarebytes for Home Support
    • Malwarebytes for Windows Support Forum
    • Malwarebytes for Mac Support Forum
    • Malwarebytes for Android Support Forum
    • Malwarebytes for iOS Support
    • Malwarebytes Privacy
    • Malwarebytes Browser Guard
    • False Positives
    • Comments and Suggestions
  • Malwarebytes for Business Support
    • Malwarebytes Endpoint Protection
    • Malwarebytes Incident Response (includes Breach Remediation)
    • Malwarebytes Endpoint Security
    • Malwarebytes Business Products Comments and Suggestions
  • Malwarebytes Tools and Other Products
    • Malwarebytes AdwCleaner
    • Malwarebytes Junkware Removal Tool Support
    • Malwarebytes Anti-Rootkit BETA Support
    • Malwarebytes Techbench USB (Legacy)
    • Malwarebytes Secure Backup discontinued
    • Other Tools
    • Malwarebytes Tools Comments and Suggestions
  • General Computer Help and Security Updates
    • BSOD, Crashes, Kernel Debugging
    • General Windows PC Help
  • Research Center
    • Newest Rogue-Ransomware Threats
    • Newest Malware Threats
    • Newest Mobile Threats
    • Newest IP or URL Threats
    • Newest Mac Threats
    • Report Scam Phone Numbers
  • General
    • General Chat
    • Forums Announcements & Feedback

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Location


Interests

Found 3 results

  1. please help, it seems the password I know is not working anymore, how do I reset it? I saw a post on which it is said a ticket must be logged, how do I do that?
  2. Hi, So the other day I decided to start using avg again instead of bit defender, downloaded avg and it took around 3 hours to "install", eventually I canceled this and immediately got "recycle bin is corrupted" message. I then tried to run Malwarebytes but got told I didn't have permission to use my D drive ( pc has SSD C drive with windows and D drive HDD for data). My account is definitely the admin. After some digging, I managed to boot in safe mode get Malwarebytes running on my c drive and deleted the contents of the recycle bin and all downloaded files within the last 2 weeks. However, I still don't have access to delete or edit files on my D drive so can only assume its still lurking in my files. Could anyone help? I will post my FRST file when I get back home.
  3. I accidentally infected my computer last week. I immediately updated Malwarebytes, unplugged my ethernet and completed a scan. Many items were removed as you will see in my initial scan. I restarted my computer and performed the scan again but a pattern appear no matter how many times I restarted my computer. PUP.Optional.Trotux is always found and reappears. My taskbar is largely non-responsive apart from my ability to close and open windows e.g. Windows 10 start button, volume control and the notifications button are all inactive. If I try and use them nothing happens and occasionally a Windows 10 system sound is made if I keep trying. This Windows 10 system sound is also made at random intervals whilst I use my computer. The 'Photos' app doesn't open, if I'm viewing a photo for instance. I'm required to use another program. Another user's account has appeared on the logon screen. This account is a local administator, cannot be deleted and has the same limited taskbar functionality that my user account does. I am still an administrator but appear to be more restricted in the overall hierarchy than the other local administrator. Despite clearing Chrome's settings, clearing all browser data, reinstalling the browser - it uses an automated system to login to my Facebook account. I have attached my logs from Farbar, along with my initial virus scan after getting the virus, and finally the standard virus scan I receive now that the problems above still occur despite PUP.Optional.Trotux reappearing. Any guidance would be very much appreciated JF - FRST.txt JF - Addition.txt LOG after first scan following virus.txt LOG of a typical scan now.txt
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.