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Found 2 results

  1. please help, it seems the password I know is not working anymore, how do I reset it? I saw a post on which it is said a ticket must be logged, how do I do that?
  2. Hi, So the other day I decided to start using avg again instead of bit defender, downloaded avg and it took around 3 hours to "install", eventually I canceled this and immediately got "recycle bin is corrupted" message. I then tried to run Malwarebytes but got told I didn't have permission to use my D drive ( pc has SSD C drive with windows and D drive HDD for data). My account is definitely the admin. After some digging, I managed to boot in safe mode get Malwarebytes running on my c drive and deleted the contents of the recycle bin and all downloaded files within the last 2 weeks. However, I still don't have access to delete or edit files on my D drive so can only assume its still lurking in my files. Could anyone help? I will post my FRST file when I get back home.
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