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Found 4 results

  1. I'm using the Malwarebytes free edition in Windows 10 Pro, version 1909. Whenever I use Malwarebytes, Acrobat Reader DC (Continuous Release version 2020.006.20042), which is my default application for .pdf files, becomes unable to load. If I click on a pdf file in a directory listing, or try to launch Reader directly, nothing appears to happen. Task Manager shows an Acrobat process (one for each attempt to load a pdf), but the program does not launch. The problem remains until I do a Restart or Power off. I have a copy of Acrobat X Pro on the system, and this launches and functions normally. This problem occurs every time, but it is of fairly recent origin - I am guessing dating from an update of Windows, Malwarebytes or Reader. I've hunted on the web but can't find any reports of this problem, or fixes for it. Can anyone advise, please? Many thanks.
  2. I can't email files from Acrobat reader because Malwarebytes blocks them. I have excluded all the .exe from the adobe reader folder in vain. When I ask an exclusion on a previous exploit, the list is empty although in the reports I can find this exploit. Please help www.malwarebytes.com -Log Details- Protection Event Date: 8/12/17 Protection Event Time: 11:15 AM Log File: Administrator: Yes -Software Information- Version: 3.1.2.1733 Components Version: 1.0.160 Update Package Version: 1.0.2567 License: Premium -System Information- OS: Windows 10 (Build 14393.1593) CPU: x64 File System: NTFS User: System -Exploit Details- File: 0 (No malicious items detected) Exploit: 1 Malware.Exploit.Agent.Generic, , Blocked, [0], [392684],0.0.0 -Exploit Data- Affected Application: Adobe Reader Protection Layer: Malicious Memory Protection Protection Technique: Exploit code executing from Heap memory blocked File Name: URL: (end)
  3. Hi, I'm finding problems using pdf modules. I have a PDF module used to send data to a branch of our government (and produced by them). I compile the module (opened in Acrobat Reader) filling requested fields, then I have to push a button inside the module. An XML file is created and the default mail program is asked to generate a new mail, already filled with destination address, subject, text and the XML file as attachement. But Malwarebytes anti-exploit section blocks it (it blocks Acrobat Reader). I can of course disable Acrobat Reader anti-exploit protection in Malwarebytes settings, but this vanishes every other exploit protection related to Acrobat Reader too. I can see exploit blocked in the logs but if I try to add an exploit exception the list showed is empty. I attached here MB log, pdf module and screenshots Thank you in advance ZZ 20170617 - Malwarebytes and Acrobat modules.zip
  4. Auto Protect is detecting Acrobat.exe at launch and quarantining it as Tronjan.downloader.BD. This BREAKING pc's ALL OVER our company (AGAIN!). Log file: 2013/11/01 06:10:00 -0400 BEDROOM (null) MESSAGE Starting protection 2013/11/01 06:10:00 -0400 BEDROOM (null) MESSAGE Protection started successfully 2013/11/01 06:10:00 -0400 BEDROOM (null) MESSAGE Starting IP protection 2013/11/01 06:10:04 -0400 BEDROOM (null) MESSAGE IP Protection started successfully 2013/11/01 06:47:06 -0400 BEDROOM Travis MESSAGE Executing scheduled update: Hourly | Silent 2013/11/01 06:47:12 -0400 BEDROOM Travis MESSAGE Scheduled update executed successfully: database updated from version v2013.10.31.08 to version v2013.11.01.02 2013/11/01 06:47:12 -0400 BEDROOM Travis MESSAGE Starting database refresh 2013/11/01 06:47:12 -0400 BEDROOM Travis MESSAGE Stopping IP protection 2013/11/01 06:47:12 -0400 BEDROOM Travis MESSAGE IP Protection stopped successfully 2013/11/01 06:47:22 -0400 BEDROOM Travis MESSAGE Database refreshed successfully 2013/11/01 06:47:22 -0400 BEDROOM Travis MESSAGE Starting IP protection 2013/11/01 06:47:25 -0400 BEDROOM Travis MESSAGE IP Protection started successfully 2013/11/01 07:56:53 -0400 BEDROOM Travis MESSAGE Executing scheduled update: Hourly | Silent 2013/11/01 07:56:54 -0400 BEDROOM Travis MESSAGE Database already up-to-date 2013/11/01 09:11:37 -0400 BEDROOM Travis MESSAGE Executing scheduled update: Hourly | Silent 2013/11/01 09:11:42 -0400 BEDROOM Travis MESSAGE Scheduled update executed successfully: database updated from version v2013.11.01.02 to version v2013.11.01.03 2013/11/01 09:11:42 -0400 BEDROOM Travis MESSAGE Starting database refresh 2013/11/01 09:11:42 -0400 BEDROOM Travis MESSAGE Stopping IP protection 2013/11/01 09:11:43 -0400 BEDROOM Travis MESSAGE IP Protection stopped successfully 2013/11/01 09:11:51 -0400 BEDROOM Travis MESSAGE Database refreshed successfully 2013/11/01 09:11:51 -0400 BEDROOM Travis MESSAGE Starting IP protection 2013/11/01 09:11:53 -0400 BEDROOM Travis MESSAGE IP Protection started successfully 2013/11/01 10:04:53 -0400 BEDROOM Travis MESSAGE Executing scheduled update: Hourly | Silent 2013/11/01 10:04:54 -0400 BEDROOM Travis MESSAGE Database already up-to-date 2013/11/01 10:57:09 -0400 BEDROOM Travis MESSAGE Executing scheduled update: Hourly | Silent 2013/11/01 10:57:10 -0400 BEDROOM Travis MESSAGE Database already up-to-date 2013/11/01 11:45:38 -0400 BEDROOM Travis MESSAGE Executing scheduled update: Hourly | Silent 2013/11/01 11:45:43 -0400 BEDROOM Travis MESSAGE Starting database refresh 2013/11/01 11:45:43 -0400 BEDROOM Travis MESSAGE Stopping IP protection 2013/11/01 11:45:43 -0400 BEDROOM Travis MESSAGE Scheduled update executed successfully: database updated from version v2013.11.01.03 to version v2013.11.01.04 2013/11/01 11:45:44 -0400 BEDROOM Travis MESSAGE IP Protection stopped successfully 2013/11/01 11:45:46 -0400 BEDROOM Travis MESSAGE Database refreshed successfully 2013/11/01 11:45:46 -0400 BEDROOM Travis MESSAGE Starting IP protection 2013/11/01 11:45:49 -0400 BEDROOM Travis MESSAGE IP Protection started successfully 2013/11/01 13:01:43 -0400 BEDROOM Travis MESSAGE Executing scheduled update: Hourly | Silent 2013/11/01 13:01:44 -0400 BEDROOM Travis MESSAGE Database already up-to-date 2013/11/01 14:13:17 -0400 BEDROOM Travis MESSAGE Executing scheduled update: Hourly | Silent 2013/11/01 14:13:23 -0400 BEDROOM Travis MESSAGE Scheduled update executed successfully: database updated from version v2013.11.01.04 to version v2013.11.01.05 2013/11/01 14:13:23 -0400 BEDROOM Travis MESSAGE Starting database refresh 2013/11/01 14:13:23 -0400 BEDROOM Travis MESSAGE Stopping IP protection 2013/11/01 14:13:23 -0400 BEDROOM Travis MESSAGE IP Protection stopped successfully 2013/11/01 14:13:32 -0400 BEDROOM Travis MESSAGE Database refreshed successfully 2013/11/01 14:13:32 -0400 BEDROOM Travis MESSAGE Starting IP protection 2013/11/01 14:13:34 -0400 BEDROOM Travis MESSAGE IP Protection started successfully 2013/11/01 15:13:00 -0400 BEDROOM Travis MESSAGE Executing scheduled update: Hourly | Silent 2013/11/01 15:13:01 -0400 BEDROOM Travis MESSAGE Database already up-to-date 2013/11/01 16:09:22 -0400 BEDROOM Travis MESSAGE Executing scheduled update: Hourly | Silent 2013/11/01 16:09:28 -0400 BEDROOM Travis MESSAGE Scheduled update executed successfully: database updated from version v2013.11.01.05 to version v2013.11.01.06 2013/11/01 16:09:28 -0400 BEDROOM Travis MESSAGE Starting database refresh 2013/11/01 16:09:28 -0400 BEDROOM Travis MESSAGE Stopping IP protection 2013/11/01 16:09:28 -0400 BEDROOM Travis MESSAGE IP Protection stopped successfully 2013/11/01 16:09:37 -0400 BEDROOM Travis MESSAGE Database refreshed successfully 2013/11/01 16:09:37 -0400 BEDROOM Travis MESSAGE Starting IP protection 2013/11/01 16:09:40 -0400 BEDROOM Travis MESSAGE IP Protection started successfully 2013/11/01 17:09:31 -0400 BEDROOM Travis MESSAGE Executing scheduled update: Hourly | Silent 2013/11/01 17:09:37 -0400 BEDROOM Travis MESSAGE Scheduled update executed successfully: database updated from version v2013.11.01.06 to version v2013.11.01.07 2013/11/01 17:09:37 -0400 BEDROOM Travis MESSAGE Starting database refresh 2013/11/01 17:09:37 -0400 BEDROOM Travis MESSAGE Stopping IP protection 2013/11/01 17:09:37 -0400 BEDROOM Travis MESSAGE IP Protection stopped successfully 2013/11/01 17:09:40 -0400 BEDROOM Travis MESSAGE Database refreshed successfully 2013/11/01 17:09:40 -0400 BEDROOM Travis MESSAGE Starting IP protection 2013/11/01 17:09:42 -0400 BEDROOM Travis MESSAGE IP Protection started successfully 2013/11/01 17:52:21 -0400 BEDROOM Travis MESSAGE Executing scheduled update: Hourly | Silent 2013/11/01 17:52:22 -0400 BEDROOM Travis MESSAGE Database already up-to-date 2013/11/01 18:06:22 -0400 BEDROOM Travis DETECTION C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe Trojan.Downloader.BD QUARANTINE 2013/11/01 18:08:18 -0400 BEDROOM Travis DETECTION C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe Trojan.Downloader.BD QUARANTINE Acrobat.zip
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