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Found 3 results

  1. Nothing like waiting to the last minute. I was able to download Windows 10. However, it reverted back to my Windows 7 and stated the Windows 10 install had a problem during the "migrate data" part of the process. I know enough about trying to fix computer issues, to make me dangerous. So, asking for help. When I googled the problem on https://www.thewindowsclub.com/safe_os-phase-during-migrate_data-operation it suggested using SFC. I did, and the results showed corrupt file(s), some that could not be fixed. I cannot attach the CBS file, and cannot get the computer to change permissions so I can attach it. Also, since I haven't got Windows 10 on my laptop and today is the end of life for Windows 7, Should I remove my documents/pictures/videos to a USB or the like? Thank you!
  2. I'm trying to install the newest version of malwarebytes on my dad's laptop but it won't let me install due to permission issues. I've verified that he is the owner of the file, but no matter what the machine doesn't allow the installer to be run.
  3. Windows 7 Ultimate SP1 x64 I do not need help, this is simply a report of a bug I encountered while trying to install re-install MBAM 3.6.1.2711 I booted up my system today and was told by MBAM that my real-time protection was no longer working. while running through various normal troubleshooting steps, I discovered In the system event logs, that there was an error saying that MBAM could not start real-time protection because it could not find a specified file. my system is clean and has no corruption, so knowing sometimes this happens, I decided to download the latest version from the website and do a setup upgrade/reinstall. everything was going fine until I suddenly received an error message that said "Setup was unable to create the directory "c:\programdata\malwarebytes\mbamservice". Error 5 : Access is denied." I have manually checked the directory, and the directory, if it existed originally, no longer exists, or any other file in the "c:\programdata\malwarebytes\" directory. I know for a fact that there were files there previously. I don't know why setup is unable to create files there suddenly. setup was also unable to rollback changes. this is most likely due to what ever is blocking setup from installing mbam in the first place. running setup a second time, the process succeeded, which makes me believe it was a bug in the setup software. real-time protection also started working again after setup successfully ran.
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