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Found 8 results

  1. I have a hosting account with one of the major hosting providers in the UK – https://www.vidahost.com/. I have been using Malwarebytes Premium for many years without problems relating to this host. However, in recent weeks I have noticed that the standard URL for my host's "Website preview" option (i.e. for use to preview website prior to transfer and propagation from old host) is always rejected by Malwarebytes Premium when I try to access it via my web browser. For example today I added a domain wsmprinting.com and have enabled the website preview option in the Cloud Control Panel, which it
  2. Even though I have the Mailbird.exe process as well as ALL of individual e-mail server domains (incoming and outgoing) added as web exclusions, Malwarebytes still blocks them when malicious website protection is enabled. I don't get a popup indicator, but the minute I disable malicious website protection, Mailbird works fine again. Is there any other fix for this other than leaving malicious website protection disabled?
  3. Hello everyone i have few questions + little issue here with web exclusions so i want to whitelist few url that blocked by malwarebytes do i need to add www. before domain name to whitelist? or with or without www. it will cover all .... can i make rule something like *.whitelisteddomain.* ? so anything in front and either .com/.net/.org etc. whitelisted the issue i am getting with web exlusions is that, even i add domain name to whitelist, it still not letting view the sites... i need to add server IP also to whitelist.... is that they way
  4. Recently I discovered suspect IP addresses in Web Exclusions field under Settings. I did not put them there knowingly. I have sought advice on this. I have deleted the IP addresses and run MBAM and AV software and do not think I have any infection. My concern however is that the green smiley face and message ... Your system is fully protected ... is inconsistent with the presence of rogue IP addresses in Web Exclusions. I am not a computer expert but have sufficient interest to discover these exclusions and join and post to a forum. I suspect that many (the majority?) of users would be happy
  5. I discovered about 2-4 IP addresses in Web Exclusions on each of my two desktops and laptop. I think they had been there for a long time because honestly I did not check this settings earlier. IP addresses were from Nigeria, India, Moldova, Netherlands. I removed them immediately. I contacted support who said they are there by user action on purpose or by accident. I have looked at forum and surfed.Others have had this problem. My impression is that nobody know for sure how this happens. One poster suggest it might be an inadvertent response clicking on the Malwarebytes popups notifying a
  6. Hi, I upgraded to the newest version of Malwarebytes when the program prompted me to, about 2 weeks ago I beleive. Either way since then I notice that whatever websites are blocked are blocked permanently OR until I turn off Malicious Website Blocking (webproxy). For example, I got to website a.b.com and it is blocked. I add a.b.com to the web exclusions list, which should take effect immediaetly, without any restarting of the program or anything, and then go to a.b.com once more and it is still blocked. I use firefox, so I go and delete all the web cache and temporary files from firef
  7. I'm referring to this thread, where I was advised to start a new topic here: https://forums.malwarebytes.org/index.php?/topic/167562-no-prompt-for-web-exclusions-manual-exclusions-not-honored/#entry956623 I do do not get the prompt for adding websites to trusted list anymore. Manually added domains are not honored. I do not see any signs of being infected and did various scans: TDSS-Killer Hitman-Pro Panda-Cloud Cleaner, recommended to delete startup items, that I set myself : J-Fritz and Desk-Drive, both legal APPs :-( Trend-Micro House-Call Malwarebytes, of course Non showed an infect
  8. I have the Free version of Malwarebytes, while looking through the settings i clicked on web exclusions. I see 2 ip adresses that i do not recognize and i know that i NEVER added them or allowed malwarebytes to add them. I cannot remove them from the list because i have the free version. Should i be worried? Are these being skipped because they are in the list? Here is a picture of my Malwarebytes and the IP's that added themselves. Are they viruses? What can i do, i'm scared.
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