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Found 22 results

  1. Hi, I have an error message which come back constantly on my computer since today saying that the update of the datas is impossible. SDKDatabaseLoadDefaults failed with code 1812 Internet is runing nicely. It can't be the problem. Everything was previously OK except the fact that it was supposed to update automaticaly but It was regularly asking me the autorisation to update. I had to reply YES three times always. I realized that it was impossible to check the computer with the program but it sayed constantly that everything was OK. I attached the screen image. Thank you for your help. Maloujem
  2. Greetings. My recent problems with Malwarebytes started about a week ago, when for unknown reason Malwarebytes completely stopped updating (it failed to update automatically, and when i tried to trigger update process manually it failed as well, however no error pop-ups were shown and it looked like the program is simply stuck trying to update itself endlessly). Also, whenever i tried to access account information tab from settings, Malwarebytes kept showing me an error message, saying that it is unable to connect to license servers. Today i finally decided to attempt clean reinstall with support tool. The updating problem seems to be solved now, but license servers are still "down" and https://keystone.mwbsys.com/ cannot be accesed through browser, returning ERR_CONNECTION_RESET error (Something strange happened right before the clean reinstall: i tried using windows diagnostic tool on that page and surprisingly the error was suddenly replaced by "OK" message at top-left side of the page, as if it was now available. So i ran the support tool, removed malwarebytes and rebooted my machine... and ran into that connection-reset-servers-unavailable brick wall again!). At this very moment i'm stuck with free version of Malwarebytes and unable to upgrade it back to premium with my license key. It is also worth noticing that .txt file with the key mysteriously dissappeared after reboot, yet other files on desktop generated by support tool remained intact. To this moment i tried different one-time antivirus tools on my laptop (eset, dr. web, kaspersky, msert - none of them found any threats), checked my hosts file (it remains in default condition and seems completely fine) and tried turning windows firewall off to see if https://keystone.mwbsys.com/ becomes accessible that way (it didn't). I'm attaching the log archive generated by Malwarebytes support tool to this message. Hope something can be done about all this. P.S.: in light of recent events in my country (our government tries its best to block Telegram, bringing down lots of IPs and services in process), i want to point out one of possible reasons for this, namely that some IP responsible for updates and licenses could've been blocked here. mbst-grab-results.zip
  3. Hi I find it almost impossible to get the latest update to the MWB management consol. I have a URL provided by tech support, but there is no version number, and the zip file always seems to be the same, such that it says I have the latest version installed, when I run it. How do I ensure that the MWB console and the endpoint protection is fully up to date? I am a small business user, and whilst technical find the updating process next to useless. Any assistance greatly appreciated!
  4. I'm running version 3.3.1 which keeps in forming me that a new version is available and do I want to install. Malware then closes and nothing else happens. If I download the latest version and open the executable mb3-setup-consumer-3.4.5 file again nothing happens, although I have at some point got the message asking to allow this program to update my computer but again no result. Running up todate Windows 10.
  5. I haven't receive any notification about updating to Malwarebytes-Mac 3.2.35.1162, Do I have to download manually? Any know Issue about this new version on El Capitan, Sierra or High Sierra? Thanks Came
  6. I just put one of my small business clients onto MWB Premium for Teams. They have version 3.3.1. Another vendor installed a Fortinet firewall which broke the update process. It seems the AV filter is blocking access to the update site and won't allow signature updates to download. The vendor says there is a problem with the site and put version 2.2 in for testing. Since the problem disappears as soon as they disable the Fortinet AV filter, they've concluded that the firewall must be blocking MWB because of a MWB problem (??). They further claimed that once a problem materializes with version 3.x, it breaks ALL versions of MWB. I don't have access to the Fortinet box directly and it seems they are only logging category level hits on the filters and further details from the firewall are unavailable. Are you aware of any known problems with Malwarebytes and Fortinet firewalls? Is this a test configuration?
  7. I have v3.1.1.505 installed, and a premium license. I have not been able to update the definitions since Nov 30. Does anyone have a solution?
  8. I originally purchased Malwarebytes Premium in 2011 under a lifetime license. It seems MB Prem is now billed annually. Will updating to v 3.x cause me to lose that lifetime license and I'll have to start paying an annual fee? I'm having the same issue as many others regarding real-time web protection shutting down. Support had me run through several tests, and is now suggesting I do a clean install of the latest version, using the MB clean tool. Just wondering if doing so is going to force me into an annual license? TIA
  9. I have the original Malwarebytes Anti-Malware for Mac application on my macbook rather than the new Malwarebytes 3. I havent fully switched yet due to testing the newer version on my family's home computer and waiting for the self-updating to be implemented on mac. Does the original Malwarebytes Anti-Malware for Mac app still get signature updates to be up to date on current malware and PUA's like Malwarebytes 3 does? If not then ill fully switch to the new Malwarebytes 3.
  10. Today I wanted to scan a folder with MBAM but it stucks on checking for updates. After 3 or 4 times installing the same update it crashes. I reinstalled MBAM but it didn't solve the problem.
  11. Ok so I have a copy of Malwarebytes anti-exploit premium on my main computer and I just finished installing a free version on my VM and noticed its version is 1.08.1.1045 and the one on my main computer is 1.07.1.1015 some significant updates went into the new release so it would be great to update it but my main desktop copy of MBAE wont update automatically for whatever reason and I’m willing to reinstall it but I have probably 30 programs with custom shielding and it would suck to have to reconfigure them. One more thing, I would just like to report a bug from what I’ve seen it doesn’t disrupt the exploit protection but it’s annoying… Every time Windows Explorer restarts or crashes the MBAE icon tray disappears and notifications don’t alert you of new protected applications after initiation of the protected app.
  12. Lenovo R-500 laptop 8GB 64-bit Windows 7 Pro SP1 Seamonkey 2.39 (x86) browser Anti-Ransomware 0.9.5.304 I was updating my browser's extensions through the Add-On Manager when my browser was quarantined. Restoring function and excluding Seamonkey.exe in Anti-Ransomware was easy and uneventful so far. logs.zipMalwarebytes Anti-Ransomware.zipseamonkey.zip
  13. Hello, Malwarebytes, Windows updates, and Microsoft Security Essentials will not update. Also, i'm getting an ERR_CONNECTION_TIMES_OUT error in Google Chrome. I am running on Windows 7 and have run all updates till the updating service stopped working. After Installing Malwarebytes to check for malware I notice that its updating service is not working either. As for Internet browsing I get an ERR_CONNECTION_TIMES_OUT error on Google Chrome, Internet Explorer, and Firefox for certain websites. Especially websites that deal with removing malware hint hint lol. I just cant figure out how to remove this stuff. Any help would be greatly appreciated.
  14. Hi, When scanning an individual file with MBAM (free version), it doesn't update the definitions before scanning. Isn't this a bug? Because when you do the scan, a tick appears on the 'Check for Updates' part, before it continues with the 'Pre-Scan Operations'? Thanks very much, Transformers
  15. Malwarebytes suddenly cannot access server on update. No problems previous to date Current database 2.0.2.1012 tried to download from http://data-cdn_m..m...\mbam-setup-2.03.10125.exe and database version v2014.10.23.07 On windows 7 Ultimate with Avira Pro. Avira scans the download. Turned off Avira enabled real time protection and Avira enabled Web Protection. Still get message cannot access server on upate No problems with updating Matwarebytes with Avira until Avira virus definition 8.11.180.214 No firewall blockage on mbam*.* files. Just started happening today
  16. Hi all, I just got back from vaca and powered on my PC. Malware bytes said it downloaded a new version and needed to install. OK no problem. Boom popup saying I need to log in as administrator (see image). So I closed it out and right-clicked and clicked on "Run as Administrator" and still the same issue. I'm running Windows 8.1 fully updated and my account is the only account on this PC. I've never had trouble installing an upgraded version in the past. Any ideas?
  17. Both my wife's laptop and my own stopped updating Malwarebytes after 12/15/13. The computers open and run scans fine but each time they open MB informs us that the database is out of date and when we click on "update" it runs an online check (our connectivity is good) and tells us the database we have is the latest so no update coming. Click it again via the console, same thing. Have used the program for years and I know we haven't gone a month since updating. Hence, any help? We both run Win7 64b and have Malwarebytes 1.75.0.1300 build 4/4/13. We also both have FixIt Utilities which recently added some anti-virus functions - though not back in December and they deny being the problem. I have added MB to the exceptions list just in case - but with no change. Only thing I can think of is we switched our service provider from PennTeleData to CenturyLink for the winter back about the time of the freeze - maybe its just a coincident on the timing. CenturyLink support swears it is not them. Any ideas? I did not try a manual download etc. as I don't want to have to do that regularly and would like to fix the problem. Both our last updates were v2013.12.16 HELP!
  18. The manual definitions update download at http://malwarebytes.gt500.org/ doesn't seem to have been updated since August. Am I looking in the right place? Thanks
  19. Hello, I have recently posted in the PC help section of the forums regarding my problem with updating malwarebytes, and really any non-microsoft software. Whenever I try to update malwarebytes I get a the PROGRAM_ERROR_UPDATING(0,0,I/O error) message. I know that this computer used to run a Norton Internet Security program and I have tried to delete this program with no success. I have attatched the requested logs/files. Please let me know if you can be of any assistance. Thank you. DDS (Ver_2012-11-20.01) - NTFS_x86 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_29 Run by Frank at 14:08:02 on 2013-01-31 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1535.763 [GMT -6:00] . AV: Norton Internet Security *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8} AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095} FW: Norton Internet Security *Enabled* . ============== Running Processes ================ . c:\Program Files\Microsoft Security Client\MsMpEng.exe C:\Program Files\Ahead\InCD\InCDsrv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Comodo\Dragon\dragon_updater.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\PnkBstrA.exe C:\WINDOWS\system32\java.exe C:\Program Files\TeamViewer\Version8\TeamViewer_Service.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Microsoft Security Client\msseces.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup C:\WINDOWS\System32\svchost.exe -k NetworkService C:\WINDOWS\System32\svchost.exe -k LocalService C:\WINDOWS\System32\svchost.exe -k LocalService C:\WINDOWS\System32\svchost.exe -k imgsvc C:\WINDOWS\System32\svchost.exe -k HTTPFilter . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.com/ uWindow Title = Microsoft Internet Explorer provided by CenturyTel uSearch Bar = hxxp://inboxtoolbar.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id&%language uSearch Page = hxxp://www.google.com uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8 mWindow Title = Microsoft Internet Explorer provided by CenturyTel uProxyServer = 192.168.1.1:80 uURLSearchHooks: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - <orphaned> BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned> BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - BHO: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: LastPass Vault: {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - c:\program files\lastpass\LPToolbar.dll BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.8313.1002\swg.dll BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll TB: LastPass Toolbar: {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - c:\program files\lastpass\LPToolbar.dll EB: {32683183-48a0-441b-a342-7c2a440a9478} - <orphaned> uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [Washer] c:\program files\washer\washer.exe /0 uRunOnce: [shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~2.EXE -Update -1103472 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.3; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; yie8)" -"http://www.miniclip.com/games/shooting-cybertrash-xl/en/" uRunServicesOnce: [washindex] c:\program files\washer\washidx.exe mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto mRunServicesOnce: [washindex] c:\program files\washer\washidx.exe "Frank" dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t uPolicies-Explorer: NoDriveTypeAutoRun = dword:145 mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1 mPolicies-Explorer: NoDriveTypeAutoRun = dword:145 IE: &Search - <no file> IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html IE: LastPass - c:\documents and settings\frank.frank-vm4yc7dlu\local settings\application data\lastpass\context.html?cmd=lastpass IE: LastPass Fill Forms - c:\documents and settings\frank.frank-vm4yc7dlu\local settings\application data\lastpass\context.html?cmd=fillforms IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - c:\program files\lastpass\LPToolbar.dll IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - hxxp://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/D/0/D/D0DD87DA-994F-4334-8B55-AF2E4D98ED0C/wmv9dmo.cab DPF: {34F12AFD-E9B5-492A-85D2-40FA4535BE83} - hxxp://www.symantec.com/techsupp/activedata/nprdtinf.cab DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} - hxxp://disney.go.com/pirates/online/testActiveX/built/signed/DisneyOnlineGames.cab DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1355462224863 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - TCP: NameServer = 216.114.192.10 216.114.208.186 TCP: Interfaces\{166D28F0-0856-428C-9A70-E15CD8DA88A7} : DHCPNameServer = 216.114.192.10 216.114.208.186 Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\24.0.1312.56\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12 . ================= FIREFOX =================== . FF - ProfilePath - c:\documents and settings\frank.frank-vm4yc7dlu\application data\mozilla\firefox\profiles\ayv8rio8.default\ FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p= FF - prefs.js: browser.search.selectedEngine - Ask.com FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p= FF - prefs.js: network.proxy.type - 0 FF - component: c:\documents and settings\all users.windows\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\coffplgn_2011_7_0_8\components\coFFPlgn.dll FF - component: c:\documents and settings\all users.windows\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\ipsffplgn\components\IPSFFPl.dll FF - component: c:\documents and settings\frank.frank-vm4yc7dlu\application data\mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@lplay.com\components\lptlf.dll FF - component: c:\documents and settings\frank.frank-vm4yc7dlu\application data\mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@lplay.com\components\lptlf2.dll FF - component: c:\documents and settings\frank.frank-vm4yc7dlu\application data\mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@lplay.com\components\lptlf3.dll FF - component: c:\program files\siteranker\firefox\components\siterank.dll FF - plugin: c:\documents and settings\all users.windows\application data\nexonus\ngm\npNxGameUS.dll FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll FF - plugin: c:\program files\google\google updater\2.4.2432.1652\npCIDetect14.dll FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll FF - plugin: c:\program files\livingplay games\nplplaypop.dll FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll FF - plugin: c:\program files\netscape\communicator\program\plugins\npaudio.dll FF - plugin: c:\program files\netscape\communicator\program\plugins\npavi32.dll FF - plugin: c:\program files\netscape\communicator\program\plugins\npdrmv2.dll FF - plugin: c:\program files\netscape\communicator\program\plugins\npdsplay.dll FF - plugin: c:\program files\netscape\communicator\program\plugins\npnul32.dll FF - plugin: c:\program files\netscape\communicator\program\plugins\NPQTW32.DLL FF - plugin: c:\program files\netscape\communicator\program\plugins\npwmsdrm.dll FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll . ---- FIREFOX POLICIES ---- FF - user.js: yahoo.homepage.dontask - true . ============= SERVICES / DRIVERS =============== . R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 193552] R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1207000.00d\symds.sys [2012-1-30 340088] R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1207000.00d\symefa.sys [2012-1-30 744568] R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users.windows\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\definitions\bashdefs\20120121.002\BHDrvx86.sys [2012-1-23 820344] R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880] R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664] R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1207000.00d\ironx86.sys [2012-1-30 136312] R2 DragonUpdater;COMODO Dragon Update Service;c:\program files\comodo\dragon\dragon_updater.exe [2012-3-28 407288] R2 LinksysUpdater;Linksys Updater;c:\program files\linksys\linksys updater\bin\LinksysUpdater.exe [2008-11-13 204800] R2 TeamViewer8;TeamViewer 8;c:\program files\teamviewer\version8\TeamViewer_Service.exe [2013-1-24 3467768] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-11-12 106104] R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users.windows\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\definitions\ipsdefs\20120131.002\IDSXpx86.sys [2012-1-31 356280] S2 AMPingService;AMPingService; [x] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 gupdate1c9d6fc974d8574;Google Update Service (gupdate1c9d6fc974d8574);c:\program files\google\update\GoogleUpdate.exe [2009-5-17 133104] S2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\18.7.0.13\ccsvchst.exe [2012-1-30 130008] S3 cpuz132;cpuz132; [x] S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\drivers\dc3d.sys [2012-4-5 45288] S3 NAVENG;NAVENG;c:\documents and settings\all users.windows\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\definitions\virusdefs\20120131.032\NAVENG.SYS [2012-2-1 86136] S3 NAVEX15;NAVEX15;c:\documents and settings\all users.windows\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\definitions\virusdefs\20120131.032\NAVEX15.SYS [2012-2-1 1576312] S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504] S4 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2012-7-11 116608] . =============== Created Last 30 ================ . 2013-01-31 04:31:45 60872 ----a-w- c:\documents and settings\all users.windows\application data\microsoft\microsoft antimalware\definition updates\{64dc7101-6107-495f-b511-b773f2e28dd4}\offreg.dll 2013-01-31 03:24:15 6991832 ----a-w- c:\documents and settings\all users.windows\application data\microsoft\microsoft antimalware\definition updates\{64dc7101-6107-495f-b511-b773f2e28dd4}\mpengine.dll 2013-01-30 03:24:17 6991832 ----a-w- c:\documents and settings\all users.windows\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll 2013-01-29 03:03:22 -------- d-----w- c:\documents and settings\frank.frank-vm4yc7dlu\application data\Malwarebytes 2013-01-29 03:03:00 -------- d-----w- c:\documents and settings\all users.windows\application data\Malwarebytes 2013-01-29 03:02:56 21104 ----a-w- c:\windows\system32\drivers\mbam.sys 2013-01-29 03:02:56 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2013-01-25 02:27:26 -------- d-----w- c:\program files\TeamViewer 2013-01-24 05:03:25 -------- dc-h--w- c:\windows\ie8 2013-01-24 01:18:47 11004488 ----a-w- c:\program files\common files\lpuninstall.exe 2013-01-24 01:17:44 -------- d-----w- c:\program files\LastPass 2013-01-24 01:17:44 -------- d-----w- c:\documents and settings\frank.frank-vm4yc7dlu\local settings\application data\LastPass 2013-01-22 02:43:51 -------- d-----w- c:\documents and settings\frank.frank-vm4yc7dlu\application data\SUPERAntiSpyware.com 2013-01-22 02:43:09 -------- d-----w- c:\program files\SUPERAntiSpyware 2013-01-22 02:43:09 -------- d-----w- c:\documents and settings\all users.windows\application data\SUPERAntiSpyware.com . ==================== Find3M ==================== . 2013-01-30 10:53:21 232336 ------w- c:\windows\system32\MpSigStub.exe 2012-12-16 12:23:59 290560 ----a-w- c:\windows\system32\atmfd.dll 2012-11-15 05:41:41 45832 ----a-w- c:\windows\system32\certsentry.dll 2012-11-13 01:25:12 1866368 ----a-w- c:\windows\system32\win32k.sys 2012-11-06 02:01:39 1371648 ------w- c:\windows\system32\msxml6.dll 2005-12-14 15:04:37 0 --sha-w- c:\program files\common files\system32.dll 2005-10-09 16:52:04 774144 ----a-w- c:\program files\RngInterstitial.dll . ============= FINISH: 14:09:30.17 =============== mbam-log-2013-01-31 (18-15-46).txt ark.txt attach.txt
  20. When I launched Malwarebytes today, a window said that the database was outdated by 52 days. I said yes to updating it. Then a new window said that the database was successfully updated from version v2012.12.14.11 to version v2013.02.05.09. However, I had just updated Malwarebytes on Feb 2, 2013. That's when I downloaded and installed the new version of Malwarebytes: 1.70.0.1100. So it was actually only 3 days ago that I updated it. Why does Malware still show that it was updated 52 days ago? Note that this pattern has happened before, and I have just been ignoring it. Could this be related to the trojans that AVG keeps on finding and removing to virus vault or securing? That's Trojan horse Generic31.AJE. Thank you for your guidance. I want to clear this up!
  21. I am a free using of Malwarebytes and I am having trouble updating the database. When I try to update it gives me the error PROGRAM_ERROR_UPDATING(0,0,I\O error). I have been having trouble updating other free anti-virus software as well, execpt for Microsoft Security Essentials. I am also having problems connecting to any internet browser other than internet explorer. The computer has a Norton Internet Security program installed, (which I believe to be to be the problem), that I have tried to uninstall numerous times with no success. The computer is running 32 bit windows xp professional and it used to belong to my grandfather who installed the Norton program. Any help solving the MB updating problem and/or the internet browser problems would be greatly appreciated.
  22. Hi Guys and Gals Just a question - has anyone ever noticed a delay on the startup of the protection module - i am not on about the actual program icon (registry key is something like delayguistart) I mean it starts up fine after the delay and then the protection module is disabled - moments later it re-enables itself (could be between 3 and 5 seconds or 5 minutes) I've reinstalled, using the full uninstall routine (mbamclean etc) and it seems to work for a day or two - then this error returns - i am stumped as its not on every system i manage with either the professional or corporate edition. I am posting here as it is on the professional edition as well as the corporate edition - not just one or the other
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