Jump to content

Search the Community

Showing results for tags 'Update Now'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Announcements
    • Malwarebytes News
    • Beta Testing Program
  • Malware Removal Help
    • Windows Malware Removal Help & Support
    • Mac Malware Removal Help & Support
    • Mobile Malware Removal Help & Support
    • Malware Removal Self-Help Guides
  • Malwarebytes for Home Support
    • Malwarebytes for Windows Support Forum
    • Malwarebytes for Mac Support Forum
    • Malwarebytes for Android Support Forum
    • Malwarebytes for iOS Support
    • Malwarebytes Privacy
    • Malwarebytes Browser Guard
    • False Positives
    • Comments and Suggestions
  • Malwarebytes for Business Support
    • Malwarebytes Endpoint Protection
    • Malwarebytes Incident Response (includes Breach Remediation)
    • Malwarebytes Endpoint Security
    • Malwarebytes Business Products Comments and Suggestions
  • Malwarebytes Tools and Other Products
    • Malwarebytes AdwCleaner
    • Malwarebytes Junkware Removal Tool Support
    • Malwarebytes Anti-Rootkit BETA Support
    • Malwarebytes Techbench USB (Legacy)
    • Malwarebytes Secure Backup discontinued
    • Other Tools
    • Malwarebytes Tools Comments and Suggestions
  • General Computer Help and Security Updates
    • BSOD, Crashes, Kernel Debugging
    • General Windows PC Help
  • Research Center
    • Newest Rogue-Ransomware Threats
    • Newest Malware Threats
    • Newest Mobile Threats
    • Newest IP or URL Threats
    • Newest Mac Threats
    • Report Scam Phone Numbers
  • General
    • General Chat
    • Forums Announcements & Feedback

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Location


Interests

Found 2 results

  1. I have my wife's computer set to run an update daily at 10:00am. Each morning she boots up and by noon has a message in the lower right corner of her screen that the "Database is out of Date", "Update Now". Catch is that when she clicks on "Update Now" it grays out and then reappears but nothing happens. I open Malwarebytes to the Dashboard and the update option is grayed out. If I reboot, and log in with the same username and password as before, I can go into the Dashboard and run an update. Malwarebytes was installed as an Administrator and I run the updates with the Administrator username. I know there is an FAQ that addresses this issue but the FAQ indicates MB was installed as a Standard user, not an Administrator but this is not the case. He system is running Windows 7 Ultimate 64 bit with 32 GB of RAM. I have the same Malwarebytes settings on my computer and it updates as scheduled with no glitches. I am running Windows 8.1 with update 4 and 16 GB of RAM. Any ideas, other than uninstall and reinstall as Administrator, would be appreciated. Tech Support is indicating 3-4 days for a standard response to emailed problems and if they are typical of most support centers that means 5-7 days if I am lucky.
  2. Hi. I keep getting a message saying 'databases out of date'. When I click on the green 'update now' button, it disappears then reapperas several times. On the dashboard, if I click on 'FIX NOW' nothing happens. Can you help? Please keep any answers simple as I have very little knowledge about computers.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.