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Found 11 results

  1. All: I have been asked by a member of the DisplayLink support team, a tech solutions provider for (among things) USB-dock based graphics display, hot desking and other peripheral support, to share information with Malwarebytes, its users and, specifically, the Malwarebytes support team, regarding issues/conflicts that I experienced between the latest Malwarebytes for Windows software and the latest DisplayLink for Windows drivers and software; as well as to share the solution/steps that I came up with and discovered to solve my issue. I note that I am currently (i) a Malwarebytes premium s
  2. Does Malwarebytes have the ability to scan a USB key (aka pen drive) on insertion. I have a clean laptop, but, my USB Key, so I found out, has 200 Malware on it, that I was not aware of. I only use this from site-to-site and will have picked these up from clients. For the future, I wondered whether a quick scan on insertion was possible?
  3. I have a Z87-g45 gaming motherboard and I can't get it to boot to usb. My computer completely crashed after I ran hitman and malewarbytes. I ran both scans and each told me a restart was needed so I waited for both to finish since they both required a restart. Prob was not good idea since now my computer won't boot at all. Once I was prompted of a failed startup I chose to restart from last known good configuration. It just got hung on the starting Windows screen for over 3 hours. So I tried changing the bios to ufei instead of legacy+ufei and tried to see if that helped. It didn't
  4. I have a suspicious file named gbhvexig.exe that keeps coming back after a restart or two. I suspect it to be causing multiple instances of iexplore.exe (reaches up to 4 instances when my normal number of instances is only 2) upon startup and these instances are detected as malicious ads. I also think it is responsible for breaking the .dll files of two games in my PC. Another concern is, all USB sticks I insert in my PC gets infected with the RECYCLER folder and "shortcut virus". I have ran several scans already using Malwarebytes but still my USBs are getting infected.
  5. Hello, Im new to this forum and I would be extremely grateful if anyone here could give me some advice on how to remove encrypted syswow64, (possibly zero access rootkit), from several usbs that I got that have been infected when they where inserted in windows computers that I got that were attacked by hackers. The hackers installed a system administration server on my network and attacked my computers with some kind of synzcronization worm/virus that synced and even infected offline devices, (that contained Bluetooth and smartcard etc), like Television, digital TV box, dvd, printer and p
  6. I made a really big mistake the other day installing something onto my machine that had not been properly checked for malware and viruses. It turned out that it had some really nasty virus and also installed something called the YeaHelpdesk onto my machine which has run riot through my system. I have read online that Malwarebytes can get rid of it but sadly, one of the effects of the virus was to take away my administrative rights to my own PC and is able to prevent me installing Malwarebytes on my system, saying that I do not have permission to. I want to know if it is possible to instal
  7. I have a Win 10 setup with the in-built Defender, and the free version of Avast AV - but I still manage to find the occasional PUP when I run Adwcleaner (preferably in Safe Mode) Question:- is it possible to set Adwcleaner to scan a USB memory stick for PUPs - or does it do that by default? Many thanks! richard
  8. Just upgraded to paid version yesterday. Now I find that I cannot see various files on my Nexus 5 Android phone when I connect via USB. This is how I transfer and manage music files and such and it has always worked perfectly in the past. It might be a coincidence but it seems just too suspicious to be such. Oh, and the files are actually there if I look at the phone's contents through its file manager -- they just don't show up anymore when I'm looking with File Explorer on W10-64.
  9. Ok. so i think i'm in trouble. i ran through these steps https://www.reddit.com/r/buildapc/comments/646byi/keep_your_pc_healthy_adwaremalwarejunkware/. Everything went well and i restarted my computer, once i'm at the home screen both my mouse and keyboard are not working. I looked around for some soultions but nothing seems to be working. None of my USB ports are working. I've reset CMOS but i get nothing. I tested a spare mouse on all these USB ports and i get power but that's it so i don't think it's a hardware problem. I also tested my main keyboard and mouse on a laptop and
  10. Hi, this case is the worst that i've had in all my life, because in any other case you can just save your files, reinstall your operating system and move your files back, but this is quite different. Few weeks ago I noticed that I couldn't read any usb in any port, whenever I tried it showed something like this: "Can't get access to E:\. Access Denied", I thought it was a windows bug or something, so I was going to reinstall my O.S., I moved all my files to a server (because I cant connect anything in the USB ports...) then when I tried to put a usb in the server, now the server
  11. I can't get rid of USB malware. When I inserted my flash drive it ruined my HTC One S's recognition and now I can't copy files from/to it! Also, when I insert the same USB drive when Linux Ubuntu is booted, it works normally! So there's definitely something that causes trouble. I scanned my PC with Kaspersky Malware removal tool, MBAM Premium trial, and Avast Internet Security and nothing was found... I wiped the flash drive with GParted booted, and reformated to different file system (NTFS) and nothing! I am not sure if the malware is from another, microSD card reader, where it came from,
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