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Found 5 results

  1. I am running Malwarebytes Premium version 3.7.1. On a Windows 10 Pro desktop machine. Windows update says Windows is up to date.I have a small SSD drive that includes my operating system and my Malwarebytes Premium program folder. There are many ".tmp" in the C:\Program File\Malewarebytes\Anti-Malware folder adding up to more than 15 MB. I am unable to delete any of these files even though none of these files have been accessed since May 2017 according to Windows File Explorer. When I try to delete any of them I get a message that I need administrator permission to delete the files. I am logged on as an administrator yet every time I try to delete any of them I get the same message denying me permission to delete these tmp file from 2017.
  2. I can confirm that the 3.4 beta fixes the update failure which was occurring when Windows TEMP/TMP is on a RAM Drive. (As previously reported in the topic "Update Failure IS because of TEMP on RAM Drive" in Malwarebytes 3, Malwarebytes Forums at https://forums.malwarebytes.com/topic/206678-update-failure-is-because-of-temp-on-ram-drive/) During installation, the initial "Runtime Error (at ...): Could not call proc" error message still appears but, after that is acknowledged, installation continues with a request for a Windows re-start so that installation can be completed. After restarting, a prompt is issued asking if the user wishes to run a file from an address in the TEMP directory (on RAM drive). When this is agreed to, installation proper begins and proceeds as would have been expected. For me, the process appears to have completed successfully and resulted in an on-top update from MBAM 3.3.1.2183 to MBAM 3.4.0.2380 Beta. The process was straightforward and I did not need to tamper with any environment variables at all. My previous settings were all preserved apart from the currently usual need to restore the 'Display Language' to my required value. Thank you for the fix.
  3. Runtime Error (at 47:120): Could not call proc =================================== Microsoft Windows 10 Pro x64 Version 1607 (OS Build 14393.1480) My %Temp% and %Tmp% are normally set to a RAM drive, in format 'Z:' (no quotes). Attempting to update, offline, from MBAM 2.2.1.1043 free to MBAM 3.1.2.1733 free using mb3-setup-consumer-3.1.2.1733.exe I repeatedly found that immediately after selecting the language, installation failed with the message: "Runtime Error (at 47:120): Could not call proc" I saw the same behaviour when I tried the mb3-setup-consumer-3.2.0.1959.exe beta installer. Today (Thu 03 Aug 2017) I tried the 3.1 update again but first changed both %Temp% and %Tmp% back to: '%USERPROFILE%\AppData\Local\Temp' (No quotes). I then immediately, without reloading Windows, ran the MBAM 3.1 installer/updater again. It ran right through and appears to have sucessfully updated to MBAM 3.1. I inspected the settings, which appear to be, as far as is applicable, migrated. During the update, MBAM appears to have been completely removed from 'Program Files (x86)' and MBAM 3.1.2.1733 has been installed in 'Program Files' That seemed excellent until I noticed that 'Task Manager' > 'Processes' showed Malwarebytes is running as a 32 bit application, so shouldn't it be in 'Program Files (x86)'? I set my %Temp% and %Tmp% both back to my normal values, directing them to the RAM drive. I then went on line and requested whatever updates were available. (nb Controls for that are not well presented and neither could I clearly see what updates were actually done at that stage) I now see: " Version Information Malwarebytes version: 3.1.2.1733 Component package version: 1.0.160 Update package version: 1.0.2503 " So I am able to report that temporarily switching to the default Temp and Tmp directories fixed the update failure ===================================================================================== and it is proven that otherwise the install/update failed because it couldn't cope with those directories being on the RAM drive. =============================================================================================== I cannot commit to any further testing or diagnostics on this but hope that my information helps. Now I need to actually try running MBAM 3.1 and hope it will behave tolerably well.
  4. My systems has been infected by g****.tmp malware. Because of this windows threat detection service has been stop and I cannot restart it manually. I have checked the registry for DisableAntispyware and it has been set as 0 which means autostart. I know this malware is installing untrusted certificates and updating my host file. *********************TEMP SOLUTION************************** The temporary solution is to delete the certificate and replace the infected host file with the one which microsoft recommended. Doing that will let me run windows defender but it is not able to catch the malware not does the Malwarebyte software. I went through the below link and uploading the required logs of malwarebyte scan, FRST.txt and Addition.txt. Any help will be really appreciated. Till now I have not noticed any suspicious behavior in any program except Microsoft Edge , INET_E_RESOURCE_NOT_FOUND Error however I can access internet through firefox and chrome. I have attached all the logs which I think are required. Please let me know if anything else is required from my side Thankyou logs.zip
  5. OK, MB just started blocking TabMixPLus DOT org, a site that is devoted to the XUL-based Firefox addon Tab Mix Plus (aka TMP). Odd thing is that it is intermittent - I've only seen one popup from the tray application, but in Firefox I am continually being redirected to https://block.malwarebytes.com/ when I attempt to access the forums there. What gives? IP range, or some other issue? I've added it as an exclusion, but this site has never been blocked (not in recent memory, anyway).
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