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Found 3 results

  1. I did a search and didn't find a section on suggestions for the TechBench Tool, so I thought I would add one and add my suggestion. I can vouch that the tool works well, no questions about it. I think what would be nice is a different look, like the desktop version and probably the biggest one of my suggestions would be to add two buttons on the scanning screen. One for Select All and De-Select All. I had a user today with 799 items. Now I hope I didn't miss something on the page to select all and just didn't see it. Some correct me if I'm wrong, but it took forever to select each one of them one by one. It looks odd not having that option, so I hope I'm wrong. I think for the price of these, that it could still work the same, but also look nice. Just my thoughts.
  2. I see from another topic above that Techbench is tied to its USB, and thus the tech has to physically be at the machine in order to clean it. At an MSP, we do 90% of our work remotely. Is there any way to leverage MWB as a remote solution?
  3. A customer's laptop had the FBI Ransomware, used Hitman Pro to resolve that. After the FBI Ransomware was removed, plugged in the Techbench USB and did the update, quick Malwarebytes scan, and install trial version. The quick scan found and repaired 12 issues, and continued to install the trial. Tried running the trial from the desktop icon and it gets an error message: "This program is blocked by group policy. For more information, contact your administrator.". Tried to remove Malwarebytes trial from Add/Remove programs, gets similar message. Ran mbtechbench.exe again and it would do the update, scan and install trial without issues, but still won't run the trial without that error. Tried creating another user account with administrator rights and run Malwarebytes trial from there, still gets the group policy error. Rebooted into Safe Mode and am able to run the Malwarebytes trial in Safe Mode. Full scan comes up clean. The laptop is a Windows 7 Home Premium x64 w/SP1. There isn't gpedit.msc, nor other settings to change the group policies within the Home Premium version. This is the same, or similar to the issue posted on https://forums.malwarebytes.org/index.php?showtopic=118682. Attached are the files from the customer's laptop. attach.txt dds.txt mbam-log-2013-11-01 (15-02-41).txt mbam-log-2013-11-02 (00-58-41).txt CheckResults.txt
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