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Found 2 results

  1. I've basically been all over the internet trying to find ways to fix this for the past week (i even wiped my hard drive and reinstalled windows) but i cant seem to find a fix. My keyboard and mouse will disconnect and reconnect with the windows sounds repeatedly within the same minute. my keyboard will choose not the press i key i pressed or even repeat a key like sticky keys. my mouse will appear at random points at the screen, click randomly, or not allow me to click at all until i repeatedly click ctrl,alt,del until i can use them again. the only thing that fixes this is during a malware scan being active (malwarebytes advanced scanning with rookits enabled so it lasts longer so i can use my peripherals longer). during the scan its like nothing ever happened and its back to normal, but when no scan is active or the application is closed, the events above occur. im confused as to why it only works when a scan is active and why i havent found anybody with a problem as specific as mine. the thing is after the advanced scan, nothing comes up except maybe a single PUP and i take action but nothing works.
  2. Hi: I am concerned about the results of your new version (2.02.1012) of your Anti-Malware product. Your previous version had more options/tabs that provided the user with more information and functionality. Tabs: Scanner, Protection, Update, Quarantine, Logs, Ignore List, Setting, More Tools, and About. Ver. 2.02.1012 basically takes most of this information away. It appears to me that your previous version (the one with the tabs in the GUI) performed a deeper level of scanning. And...in the previous version, a scan of my laptop's 250 GB HD displayed these results: (see attachment) Previous Version: Scan type: (Full Scan): C:\ Object Scanned: 496764 Objects detected: 279 Scan type: Full Scan (C:\) Time elapsed: 5 hour(s), 28 minute(s) 16 second(s) Ver 2.02.1012 Scanned approx 335,000 items and took only 32 minutes ! It does not keep the window with the results for you to view on-screen, It is replaced with a window stating that the scan is completed. So, you can't view the results unless you are sitting in front of your computer when it finishes the scan. The results are not available to the user. And, for my Ver 2.02.1012 scan, all of the following boxes were checked...to obtain the best level of scanning. Use Advanced Heuristics Engines (Shuriken) Scan for Rootkits Scan with archives What is going on here ? is the new version not as accurate as the previous one ? Thank you DaleB Malware Results Screen.doc
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