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Found 4 results

  1. Software (all current as of Jan 13, 2018) OS: Win 7 x64 SP1 MB: Premium 3.3.1 AV: eSet v11 Roboform: 8.4.6.6 Chrome x64 When I'd run Chrome with Roboform enabled, I'd notice lag and high CPU use (2-5% constant) for the Roboform process (rf-chrome-nm-host.exe) attached to Chrome. This does not occur when I use Firefox x64 with Roboform enabled - the same executable is used for Firefox and the filename is not specific for Chrome (weird huh?). I used Procmon (from Sysinternals) to see what the Roboform process was doing only when Chrome was in use. There's a constant registry lookup cycle along with file lookup. I had been trying to figure out what the issue was, but finally involved the Roboform support team. They looked at my Procmon log and ran some internal tests - they said that eSet and/or MB were injecting into those processes. I tested many scenarios and in the end they were correct - MB was the culprit. With MB disabled I can run Chrome with Roboform and no spikes in CPU occur. I then went further to test a brand new Chrome profile with nothing enabled other than Roboform - same issue. I then added the Roboform executable in question to the MB exclusions list, but the CPU issue still exists only in Chrome. The CPU issue with this process only happens with MB enabled, so I now have to choose between either MB or using Roboform in Chrome. Ideas?
  2. -Log Details- Protection Event Date: 11/17/17 Protection Event Time: 6:13 PM Log File: 514a9862-cbf5-11e7-a756-f48e388b9cee.json Administrator: Yes -Software Information- Version: 3.3.1.2183 Components Version: 1.0.236 Update Package Version: 1.0.3286 License: Premium -System Information- OS: Windows 10 (Build 16299.64) CPU: x64 File System: NTFS User: System -Exploit Details- File: 0 (No malicious items detected) Exploit: 1 Malware.Exploit.Agent.Generic, , Blocked, [0], [392684],0.0.0 -Exploit Data- Affected Application: Mozilla Firefox (and add-ons) Protection Layer: Protection Against OS Security Bypass Protection Technique: Exploit ROP gadget attack blocked File Name: URL: (end) I have uninstalled with plugins removed, once I installed Roboform it crashed because Malwarebytes blocked it. mb-check-results.zip
  3. First, let me say that I could NOT live on a computer without Malwarebytes Premium and want to congratulate you on a FINE product. That being said, I wish to report an issue with the latest version of AI Roboform. I know that your "Known Issues & Conflicts" page states that "Roboform for Firefox under Windows XP may stop working with MBAE installed". I'm sorry to report that the problem is much more serious than that. If the Taskbar Icon for Roboform Everywhere Version 7.9.7.5 is loaded, attempts to use the Malwarebytes user interface or perform a scan WILL result in MWB abnormally ending! If the Roboform Taskbar Icon is CLOSED, then Malwarebytes DOES function normally. This behavior is exhibited with MWB Premium 2.0.2.1012. This behavior does NOT occur with the previous version of Roboform Version (7.9.2.5). Unfortunately, one cannot downgrade to that version, as it isn't compatible with the latest versions of Firefox and Chrome and will therefore not attach to the browsers . What a pickle I find myself in. Two of my favorite programs (ones I CANNOT do without) fighting like schoolchildren I am not blaming Malwarebytes necessarily, but it IS the one that is crashing and it doesn't automatically reload -- which is dangerous. In all seriousness though, is there anything that can be done? I would be happy to attach all the usual diagnostic logs if you would find that helpful. I would also be happy to perform additional testing, etc. that might help you in isolating this anomaly. It is not malware as I have been through the usual scans and all comes out clean. Please advise what you would like me to do next. Sincerely and Thank You, Daniel
  4. No problems with XP Pro SP3 up-to-date, Firefox 27, and Roboform 7.9.5.9... updated to Ff 28.0, still ok... installed MBAE 0.10.0.1000; the Roboform tabs still show in Ff but clicking on them does nothing...
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