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Found 5 results

  1. I have been unable to successfully complete a Windows Update on my 32-bit Vista machine since a MBAM v2.0.8.1057 Threat Scan detected and quarantined two registry entries for PUP.Optional.Spigot.A on 11-Aug-2015 (see attached MBAM scan log). I'm not sure if the Spigot detection and problems with Windows Update are simply a coincidence or if remants of Spigot might be preventing a connection to the Windows Update server. I do not see an error when Windows Update runs - it just reports that it is checking for updates and never finishes, even if I leave Windows Update runnning for over an hour. Process Explorer shows that the Windows process svchost.exe constantly consumes ~50% of my CPU while Windows Update is running (i.e., complete saturation of one of my Intel Duo cores) and that a thread for the Windows Update service (wuauserv) is responsible for that CPU activity. I ran full scans of my system with both MBAM and NIS yesterday, as well as a system file check ("sfc /verifyonly" from elevated command prompt) and none of these scans reported any further detections or problems. This might be unrelated, but please note that I have a paid Premium license for MBAM but deactivated my MBAM realtime protection about a month ago because of an ongoing issue with MBAM v2.x Malicious Website Protection that prevents my Norton Internet Security from running automatic LiveUpdates - see my 07-Dec-2014 thread Norton Pulse Updates Fail when Malicious Website Protection Enabled. I have a support ticket for this problem and was told by the Product Support Specialist on 04-Jun-2015 (and again on 03-Aug-2015) that they were preparing instructions for collecting further data but I still haven't received those instructions and don't want to continue waiting for assistance from the Help Desk if it means leaving my MBAM realtime protection disabled for long periods of time. ------------- 32-bit Vista Home Premium SP2 * Firefox 40.0 (default) * IE9 * NIS 2014 v. 21.7.0.11 * MBAM Premium 2.0.8.1057 HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS FRST.txt Addition.txt MBAM Scan Log Spigot Registry Entries 11 Aug 2015.txt
  2. So I was doing some routine maintenance on my wifes computer( down loaded the latest version of MalwareBytes ) and I thought I should do the same for my desktop. I had K-Lab running on my machine and the license was about to be up. I was guilty of not keeping my MalwareBytes up to date I still had the red icon, ( 800 and something days since the last scan or update ) So I updated the software and ran it...well I got a lot of "pup.optional.spigot.a" being caught and every now and then I would click on the window to see if there was anything else besides the PUP...well there wasn't. Then those windows started to state in the top of the bar, "Not Responding" so I attempted to close it...no luck. I tried to close the main window...no luck. Well no biggie I'll use the windows task bar to restart the computer...waited like 5 mintues, no change...got frustrated cause now my whole computer was in a frozen state. Now the screen went a lighter color than the normal default colors...SO I MANUELLY shut it down and booted it back up. The 1st attempt I got the normal start up, up in till the screen switches to my home screen, now its black. I did this two more times got the same results. I started it in safe mode, and things appeared to be normal. I uninstalled the version of MalwareBytes and FireFox that was updating while MalwareBytes was running. I attempted to reinstall MalwareBytes because I thought well maybe something went wrong with the install, however now it froze again, but earlier!!!...so I uninstalled it again, like I had before then I restarted it, and boom, everything was working...or was it? I mean over all the computer was ok, however It was running a bit slower( I have 8 gigs of ram, and AMD Quad 965 processor cant remember the video card but I run with two screens ) I almost thought it was in my head. Well I ran Avast full scan, and this took almost 8 hours, and it came back empty? how odd...I mean MalwareBytes found at least 30 things earlier before it crashed. Now I've read various things online about similar issues and I am at my wits end with this issue. Thank you for taking the time to review my issue and any input is welcomed. -Micky.
  3. Hey recently Malwarebytes Anti-Malware detected PUP.Optional.Spigot.A, I quarantined it and thought it was taken care but I got the notification again and it's from the same location. Is this harmful? And how do I get rid of it? Here is the log:
  4. Hi There! MB does a scan each day and pretty much each day it shows PUP. Optiona.Spigot. A on the list. Whenever I quarantine the file, I then delete it and after a restart and a scan, nothing shows up. However when MB does a scan the next day, it shows back up. What can I do to permanently del it from the system? Thank you!
  5. Recently had Pup.optional.Spigot.A detected and removed by Malwarebytes, but an additional scan by RogueKiller detects 13 PUMs in the registry. I have no way of knowing if these are false positives since Malwarebytes doesn't detect them. Here is the list: Anyway to determine the validity of these PUMs. I have no bad processes or other malware symptoms. I have several personalized desktops and custom performance settings and I wonder if these are related to those desktops. I've attached the full roguekiller log. ¤¤¤ Registry Entries : 13 ¤¤¤ [HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowMyDocs (0) -> FOUND [HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowRecentDocs (0) -> FOUND [HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowUser (0) -> FOUND [HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND [HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowMyMusic (0) -> FOUND [HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowHelp (0) -> FOUND [HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowPrinters (0) -> FOUND [HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowSetProgramAccessAndDefaults (0) -> FOUND [HJ DESK][PUM] HKCU\[...]\ClassicStartMenu : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND [HJ DESK][PUM] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND [HJ DESK][PUM] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND [HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND [HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND rgreport1113.txt
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