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Found 12 results

  1. I have brand new DELL computer. I've been using Google Chrome without a problem. Malwarebytes keeps popping up notification that free update should be installed. After I did it, Google Chrome is running very slow. And when I tried opening a PDF file, it would not open. And I keep getting this error message now (see attachment). I tried Microsoft Edge browser and that is working very quickly. I'm not a technical guy but can someone help me?
  2. Hi, Problem: “Convert to Searchable PDF” in SnanSnap Organizer for Fujitsu scanners fails with error 5 when beta is enabled. Temporarily disable protection, and the problem goes away. Exclusions don’t seem to help. OS: Windows 10 1709, 64-bit. Confirmed on a second PC. Investigation: I used ProcMon to identify the source of the error as SetRenameFileInformation() failing with ACCESS DENIED (Windows error 5). Then I identified the application causing this by a process of elimination. I found that the ScanSnap organizer runs OCR and adds the info to a copy
  3. My Malwarebytes Premium updated to today to V3.0.5.1299. My attention was also directed to a User Guide but when I looked a pdf was available ONLY for Mac and Mobile users. Windows users were directed to your web site to view via HTML? Since I am often in a situation where internet access is either not available or chargeable then I would prefer a pdf. Accordingly, where can I get a pdf User Guide for Windows?
  4. Hi, I'm quite new to this forum. Originally I'm a mac/linux user. Today one of my friends asked me for help. I spent all the day searching and researching. We even tried Avast antivirus, but no success. They have a Windows server 2008 in their small office and have a bunch of files shared on it. Since this morning, all word, excel and pdf files are opened and saved. Last modified date time of them shows that. Their extensions remained unchanged. When trying to open them on any of workstations (Windows 7) a message received saying that file encoding has changed. We even tried to upload t
  5. When I try to download a legitimate PDF file from the Microsoft Publications site, using the inbuilt PDF reader, as soon as I click the download button to invoke the actual Adobe Reader (to handle the download hand-off and read for proper save dialogue) I get a ROP error from MBAE and Chrome is forced to exit with a crash. Please advise. MBAE User folder attached. MWB_AE_USER_FOLDER.zip
  6. Windows 10 - I have Chrome browser set as default for displaying pdf files. With Anti-Exploit started (so Chrome is protected), if I try to print a displayed pdf, Chrome is automatically closed, supposedly to protect it. Why? I therefore have to stop Anti-Exploit every time I want to print a pdf, which is quite regularly. Is there a setting that allows me to print pdf files without stopping Anti-Exploit?
  7. Running Windows 10, IE and using Gmail. Attachment of a PDF file causes a "fingerprint" block. Must turn off Anti-Exploit to attach PDF in Gmail. Any help would be appreciated. Thanks Wayne
  8. I use the Tracker Software PDF-Xchange viewer. I have added the executable to the shield list however it also operates as a browser plug-in. Are there additional steps I should take to protect this aspect of its operation?
  9. Just as the reads. Oh, an FYI, Pale Moon (an Open Source, Goanna-based web browser forked-off from the Firefox/Mozilla source code, focusing on efficiency and ease of use) doesn't seem to like this forum. I can sign in, search and read threads here, but when it comes to actually posting or creating a new thread, it won't show the field to start typing. Why is that? Anyways, here are my attachments: FoxitUpdater.zip mbarwind-00.zip MBAMSERVICE.zip Ok sorry, there was another attachment which was the setup.exe of Foxit Reader, but it was to large. So I hope this
  10. Hello, I read an old forum post (2009) saying: "We do not focus so much on vulnerabilities in third-party software, such as Adobe Acrobat, like the PDF exploits you mentioned. That is something that antivirus vendors are usually quite good at. However, we certainly do detect the payloads and remote code execution that such exploits lead to." Is this still true, or has MalwareBytes Anti-Malware changed meanwhile? I am interested to know about the free version of MalwareBytes Anti-Malware. Is MalwareBytes Anti-Malware Free capable of detecting malicious code inside PDF and Microsoft Office
  11. Malwarebytes Anti-Malware blocks the download of Iceni Infix PDF Editor. I used this tool in the past. It is still my #1 choice for PDF editing. I don't know what happened in the last 1-2 years that led to this. I don't recall it being bundled with crappy stuff. Steps to reproduce are in the attached video (compressed to zip). iceni.zip
  12. Hi everyone, First time poster here and I thought I'd see if anyone in this community has had to deal with a similar issue and recover from it. Let me just say that the malware that caused this issue has been removed and dealt with and is no longer an issue. It is the cleanup process that I'm interested in. One of the users on our corporate network received a zip file that contained some malware that slipped through our AV protection. He of course thought it was legitimate and opened it up and then realized his mistake. He noticed soon after that Word and PDF docs on his desktop became
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