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Found 9 results

  1. Hello, I've used Malware Bytes for a while now and normally don't have a problem with removing stuff... until now. I've never had Registry Keys come up as infected and have no clue if they're safe to remove. Most are from PUP.Optional.OpenCandy and PUP.Optional.ASK.Gen. I'm thinking they can be removed but second opinions are good since I'm unsure. Thanks for any help Processes: 0(No malicious items detected) Modules: 0(No malicious items detected) Registry Keys: 19PUP.Optional.OpenCandy, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{47A1DF02-BCE4-40C3-AE47-E3EA09A65E4A}, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\CLASSES\INTERFACE\{47A1DF02-BCE4-40C3-AE47-E3EA09A65E4A}, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{47A1DF02-BCE4-40C3-AE47-E3EA09A65E4A}, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{47A1DF02-BCE4-40C3-AE47-E3EA09A65E4A}, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{47A1DF02-BCE4-40C3-AE47-E3EA09A65E4A}, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{B9D64D3B-BE75-4FA2-B94A-C4AE772A0146}, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\CLASSES\TYPELIB\{1112F282-7099-4624-A439-DB29D6551552}, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\CLASSES\INTERFACE\{FA7B2795-C0C8-4A58-8672-3F8D80CC0270}, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{FA7B2795-C0C8-4A58-8672-3F8D80CC0270}, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{FA7B2795-C0C8-4A58-8672-3F8D80CC0270}, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{1112F282-7099-4624-A439-DB29D6551552}, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\CLASSES\WOW6432NODE\TYPELIB\{1112F282-7099-4624-A439-DB29D6551552}, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\CLASSES\OCComSDK.ComSDK.1, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\CLASSES\OCComSDK.ComSDK, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\WOW6432NODE\CLASSES\OCComSDK.ComSDK, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\CLASSES\WOW6432NODE\OCComSDK.ComSDK, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\WOW6432NODE\CLASSES\OCComSDK.ComSDK.1, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\CLASSES\WOW6432NODE\OCComSDK.ComSDK.1, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{B9D64D3B-BE75-4FA2-B94A-C4AE772A0146}, , [48f93e644348af87300016f5cb37c937], Registry Values: 0(No malicious items detected) Registry Data: 0(No malicious items detected) Folders: 1PUP.Optional.ASK.Gen, C:\Users\Elizabeth\AppData\Local\Temp\APN-Stub, , [1f22435f5c2f979f54c3c4d938ca5ea2], Files: 10PUP.Optional.OpenCandy, C:\Users\Elizabeth\AppData\Local\Temp\HYD226F.tmp.1442192940\HTA\install.1442192940.zip, , [bf82505292f965d138f857b4639ff60a], PUP.Optional.OpenCandy, C:\Users\Elizabeth\AppData\Local\Temp\HYD226F.tmp.1442192940\HTA\3rdparty\OCComSDK.dll, , [48f93e644348af87300016f5cb37c937], PUP.Optional.OpenCandy, C:\Users\Elizabeth\AppData\Local\Temp\HYD226F.tmp.1442192940\HTA\3rdparty\OCSetupHlp.dll, , [98a94b57ed9ef83e128e7c11bc48e719], PUP.Optional.OpenCandy, C:\Users\Elizabeth\AppData\Local\Temp\HYDD312.tmp.1442125352\HTA\3rdparty\OCComSDK.dll, , [63dea2006229d85e032db655c73b28d8], PUP.Optional.Winsock.WnskRST, C:\Windows\System32\plsapp64.dll, , [162bb0f2c7c4eb4b166116ca14ef7f81], PUP.Optional.ASK.Gen, C:\Users\Elizabeth\AppData\Local\Temp\APN-Stub\Stb0828e4ec-8e23-4d6b-9dc2-dd373ec7d3e6.log, , [1f22435f5c2f979f54c3c4d938ca5ea2], PUP.Optional.ASK.Gen, C:\Users\Elizabeth\AppData\Local\Temp\APN-Stub\Stb30b9f026-d3a3-4056-9aa6-847a39cacf0d.log, , [1f22435f5c2f979f54c3c4d938ca5ea2], PUP.Optional.ASK.Gen, C:\Users\Elizabeth\AppData\Local\Temp\APN-Stub\Stb7d3a7dc9-b407-45e1-ac35-bbe7ef84e59a.log, , [1f22435f5c2f979f54c3c4d938ca5ea2], PUP.Optional.ASK.Gen, C:\Users\Elizabeth\AppData\Local\Temp\APN-Stub\Stb9ebd4803-685e-4b6f-a6a9-29caaf3b6142.log, , [1f22435f5c2f979f54c3c4d938ca5ea2], PUP.Optional.ASK.Gen, C:\Users\Elizabeth\AppData\Local\Temp\APN-Stub\Stbed116ee1-a318-4965-b864-661435122d53.log, , [1f22435f5c2f979f54c3c4d938ca5ea2], Physical Sectors: 0(No malicious items detected) (end)
  2. Hello everyone, So here goes my story with my internet troubles. Today, I was able to utilize my internet in the morning. But, once I got on my laptop in the afternoon, it would not open anything on my Mozilla browser. It said I was connected to the network, but I still was not able to open anything that needed Wi-Fi. So, I decided to reset the IP by using the following instructions: https://support.microsoft.com/en-us/kb/299357 After I did that, I was able to get on the internet. I then decided to run Malwarebytes and it found some things I have no idea about. Can someone explain what I should do? I have never had a problem like this before and I'm just worried about doing the wrong thing and possibly causing more problems on my computer. I really appreciate the help. Thank you! Here is the scan log: Scan_Adware.txt Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Enabled PUM: Enabled Processes: 0 (No malicious items detected) Modules: 0 (No malicious items detected) Registry Keys: 0 (No malicious items detected) Registry Values: 8 PUP.Optional.HomePageHelper.A, HKU\S-1-5-21-1875452479-3198549022-848690052-1001\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{39375D51-B617-11E4-BECE-008CFA23EC2F}|FaviconURL, http://homepage-web.com/favicon.ico, , [e4bba5ca3555e2546bfb7250c24148b8] PUP.Optional.HomePageHelper.A, HKU\S-1-5-21-1875452479-3198549022-848690052-1001\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{39375D51-B617-11E4-BECE-008CFA23EC2F}|FaviconURLFallback, http://homepage-web.com/favicon.ico, , [e3bc76f95a30c96d44226b5710f3ce32] PUP.Optional.HomePageHelper.A, HKU\S-1-5-21-1875452479-3198549022-848690052-1001\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{39375D51-B617-11E4-BECE-008CFA23EC2F}|TopResultURL, http://search.homepage-web.com/?src=omnibox&partner=toshibabund&q={searchTerms},, [f7a876f90783ab8b8bdb2c96ea195da3] PUP.Optional.HomePageHelper.A, HKU\S-1-5-21-1875452479-3198549022-848690052-1001\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{39375D51-B617-11E4-BECE-008CFA23EC2F}|URL, http://search.homepage-web.com/?src=omnibox&partner=toshibabund&q={searchTerms},, [ebb428477713f24472f407bbae55af51] PUP.Optional.HomePageHelper.A, HKU\S-1-5-21-1875452479-3198549022-848690052-1001\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{4BD935CE-B61F-11E4-BECE-008CFA23EC2F}|FaviconURL, http://homepage-web.com/favicon.ico, , [227d7ff09cee4de9590ddfe3fa09c33d] PUP.Optional.HomePageHelper.A, HKU\S-1-5-21-1875452479-3198549022-848690052-1001\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{4BD935CE-B61F-11E4-BECE-008CFA23EC2F}|FaviconURLFallback, http://homepage-web.com/favicon.ico, , [bce3f07ff09ad462f472caf88f74a15f] PUP.Optional.HomePageHelper.A, HKU\S-1-5-21-1875452479-3198549022-848690052-1001\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{4BD935CE-B61F-11E4-BECE-008CFA23EC2F}|TopResultURL, http://search.homepage-web.com/?src=omnibox&partner=toshibaupd&q={searchTerms},, [bde288e7eb9f122477ef9a2801020000] PUP.Optional.HomePageHelper.A, HKU\S-1-5-21-1875452479-3198549022-848690052-1001\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{4BD935CE-B61F-11E4-BECE-008CFA23EC2F}|URL, http://search.homepage-web.com/?src=omnibox&partner=toshibaupd&q={searchTerms},, [e7b83e31ff8b46f0cc9a09b9e71cb749] Registry Data: 0 (No malicious items detected) Folders: 2 PUP.Optional.OpenCandy, C:\Users\Ana\AppData\Roaming\OpenCandy, , [009f4d220684bd79aa76dab60bf829d7], PUP.Optional.OpenCandy, C:\Users\Ana\AppData\Roaming\OpenCandy\9A7A3D3939AA4D099C0A904BAE7302B9, , [009f4d220684bd79aa76dab60bf829d7], Files: 5 PUP.Optional.OpenCandy.A, C:\Users\Ana\AppData\Roaming\OpenCandy\9A7A3D3939AA4D099C0A904BAE7302B9\dlm.exe, , [0d9236391674320486f84c047988fe02], PUP.Optional.WebSearch.A, C:\Users\Ana\AppData\Roaming\Mozilla\Firefox\Profiles\qxma305r.default\searchplugins\Web Search.xml, , [c1def27d147653e316ad67a01ce88d73], PUP.Optional.Winsock.Hijack, C:\Windows\System32\plsapp64.dll, , [dec1d49bf79363d33721c291be47a759], PUP.Optional.OpenCandy, C:\Users\Ana\AppData\Roaming\OpenCandy\9A7A3D3939AA4D099C0A904BAE7302B9\2211.ico, , [009f4d220684bd79aa76dab60bf829d7], PUP.Optional.OpenCandy, C:\Users\Ana\AppData\Roaming\OpenCandy\9A7A3D3939AA4D099C0A904BAE7302B9\PureLeadsSetupx21701.exe, , [009f4d220684bd79aa76dab60bf829d7], Physical Sectors: 0 (No malicious items detected) (end)
  3. Would like to remove multiple infections from a Dell PC running Windows 7 Professional 64bit SP1. Known infections are listed in an ESET scan log -- including olmarik. TDL4 trojan, Bundled. Toolbar.Google.D, and OpenCandy. Screenshot of log is attached. Thanks for reading.
  4. This is my first post and I hope I am not breaking any rules or posting to an incorrect area in the forum... I downloaded your program, Malwarebyte anti-malware program. I ran the tool 2 times, quarantined the same 3 programs 2 times, then went back and deleted them all. Then went back into the program after running the tool a 3rd time, there they were again. I was reading another users post about how they had the same issue, and the administrator told them to run the 'farbar recovery tool' So I did that. They indicated that they needed to send 2 notepad files after it was done scanning: the FRST file and the ADDITION file. I saved the 2 files to my desktop and I am including them below for your review. I apologize if I am jumping the gun and sending too much information before I get the go from you. Below you will find the 2 files of my scan results. Thank you, Sandi FRST NOTEPAD FILE: Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 14-12-2014 01 Ran by Sandi (administrator) on SANDI-PC on 14-12-2014 16:21:23 Running from C:\Users\Sandi\Downloads Loaded Profile: Sandi (Available profiles: Sandi) Platform: Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86) OS Language: English (United States) Internet Explorer Version 9 Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2012\avgrsx.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2012\avgcsrvx.exe (Microsoft Corporation) C:\Windows\System32\SLsvc.exe (Microsoft Corporation) C:\Windows\System32\wlanext.exe (VertoAnalytics Oy) C:\Program Files\SmartApp\SmartAppMonitor.exe (Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2012\avgwdsvc.exe (Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe () C:\Windows\System32\CSHelper.exe (SEIKO EPSON CORPORATION) C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe (Seiko Epson Corporation) C:\Windows\System32\escsvc.exe (Freemake) C:\ProgramData\Freemake\FreemakeUtilsService\FreemakeUtilsService.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2012\avgnsx.exe () C:\Windows\SMINST\BLService.exe () C:\Program Files\Luth Research\SavvyConnectFramework\bin\scservice\SCService.exe (Verto Analytics Inc) C:\Program Files\SmartApp\SmartApp.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2012\avgidsagent.exe (Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe (Hewlett-Packard Development Company, L.P.) C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe (Hewlett-Packard) C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe (Hewlett-Packard) C:\Program Files\HP\HP Software Update\hpwuschd2.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2012\avgtray.exe (Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe (SEIKO EPSON CORPORATION) C:\Program Files\EPSON Software\Event Manager\EEventManager.exe (Oracle Corporation) C:\Program Files\Common Files\Java\Java Update\jusched.exe (Luth Research LLC) C:\Program Files\Luth Research\SavvyConnectFramework\bin\scui\SavvyConnectUI.exe (Microsoft Corporation) C:\Windows\ehome\ehtray.exe (SEIKO EPSON CORPORATION) C:\Windows\System32\spool\drivers\w32x86\3\E_FATILBE.EXE (Microsoft Corporation) C:\Windows\System32\wbem\unsecapp.exe (Piriform Ltd) C:\Program Files\CCleaner\CCleaner.exe (Hewlett-Packard Development Company, L.P.) C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe (Microsoft Corporation) C:\Windows\ehome\ehmsas.exe (Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe (Hewlett-Packard Development Company, L.P.) C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe (Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe () C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe (Hewlett-Packard) C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Service.exe (Microsoft Corporation) C:\Windows\System32\UI0Detect.exe (Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbam.exe (Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [synTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1045800 2008-03-28] (Synaptics, Inc.) HKLM\...\Run: [uCam_Menu] => C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe [222504 2007-12-24] (CyberLink Corp.) HKLM\...\Run: [Windows Defender] => C:\Program Files\Windows Defender\MSASCui.exe [1008184 2008-01-20] (Microsoft Corporation) HKLM\...\Run: [hpWirelessAssistant] => C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe [488752 2008-04-15] (Hewlett-Packard Development Company, L.P.) HKLM\...\Run: [hpqSRMon] => C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe [150016 2008-08-20] (Hewlett-Packard) HKLM\...\Run: [HP Software Update] => C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe [49208 2011-02-18] (Hewlett-Packard) HKLM\...\Run: [AVG_TRAY] => C:\Program Files\AVG\AVG2012\avgtray.exe [2598520 2012-11-19] (AVG Technologies CZ, s.r.o.) HKLM\...\Run: [APSDaemon] => C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-04-21] (Apple Inc.) HKLM\...\Run: [uSB2Check] => RUNDLL32.EXE "C:\Windows\system32\PCLECoInst.dll",CheckUSBController HKLM\...\Run: [] => [X] HKLM\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated) HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [152392 2013-11-02] (Apple Inc.) HKLM\...\Run: [LTCM Client] => C:\Program Files\LTCM Client\ltcmClient.exe [2756864 2011-04-07] (Leader Technologies Inc.) HKLM\...\Run: [EEventManager] => C:\Program Files\Epson Software\Event Manager\EEventManager.exe [1065024 2014-05-02] (SEIKO EPSON CORPORATION) HKLM\...\Run: [sunJavaUpdateSched] => C:\Program Files\Common Files\Java\Java Update\jusched.exe [271744 2014-09-26] (Oracle Corporation) HKLM\...\Run: [savvyConnectMenu] => C:\Program Files\Luth Research\SavvyConnectFramework\bin\scui\SavvyConnectUI.exe [582448 2014-11-25] (Luth Research LLC) HKLM\...\RunOnce: [AvgUninstallURL] => cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVWSzItQUxZTUYtU0xLTFUtQVoyVUItNkdPS0ItSkhGTkg"&"inst=NzctNDcyOTg1NTcwLUJBKzEtS1YzKzctWEwrMS1UMi1GUDkrNi1CQVI5RysxLVRCO(the data entry has 79 more characters). HKU\S-1-5-19\...\Run: [WindowsWelcomeCenter] => rundll32.exe oobefldr.dll,ShowWelcomeCenter HKU\S-1-5-20\...\Run: [WindowsWelcomeCenter] => rundll32.exe oobefldr.dll,ShowWelcomeCenter HKU\S-1-5-21-4063658823-2540843609-884399575-1000\...\Run: [ehTray.exe] => C:\Windows\ehome\ehTray.exe [125952 2008-01-20] (Microsoft Corporation) HKU\S-1-5-21-4063658823-2540843609-884399575-1000\...\Run: [EPLTarget\P0000000000000000] => C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATILBE.EXE [260160 2013-01-23] (SEIKO EPSON CORPORATION) HKU\S-1-5-21-4063658823-2540843609-884399575-1000\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner.exe [5282584 2014-11-21] (Piriform Ltd) HKU\S-1-5-21-4063658823-2540843609-884399575-1000\...\MountPoints2: {c9a6b724-33c7-11e4-9866-001f16430e0f} - F:\LG_PC_Programs.exe BootExecute: autocheck autochk * C:\PROGRA~1\AVG\AVG2012\avgrsx.exe /sync /restart ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb HKU\S-1-5-21-4063658823-2540843609-884399575-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ SearchScopes: HKLM -> DefaultScope {EEE6C360-6118-11DC-9C72-001320C79847} URL = SearchScopes: HKLM -> {047725AF-524F-470B-A5BE-38D6D75FFB09} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=hp-pvnb SearchScopes: HKLM -> {2D44ADC8-4906-4BAE-BC0E-D40BD2AB8F60} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl SearchScopes: HKLM -> {afdbddaa-5d3f-42ee-b79c-185a7020515b} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT2269050 SearchScopes: HKLM -> {CCC7A320-B3CA-4199-B1A6-9F516DD69829} URL = http://us.yhs.search.yahoo.com/avg/search?fr=yhs-avgb-chrome&type=yahoo_avg_hs2-tb-web_chrome_us&p={searchTerms} SearchScopes: HKU\.DEFAULT -> {CCC7A320-B3CA-4199-B1A6-9F516DD69829} URL = http://us.yhs.search.yahoo.com/avg/search?fr=yhs-avgb-chrome&type=yahoo_avg_hs2-tb-web_chrome_us&p={searchTerms} SearchScopes: HKU\S-1-5-21-4063658823-2540843609-884399575-1000 -> DefaultScope {CCC7A320-B3CA-4199-B1A6-9F516DD69829} URL = SearchScopes: HKU\S-1-5-21-4063658823-2540843609-884399575-1000 -> {047725AF-524F-470B-A5BE-38D6D75FFB09} URL = SearchScopes: HKU\S-1-5-21-4063658823-2540843609-884399575-1000 -> {2D44ADC8-4906-4BAE-BC0E-D40BD2AB8F60} URL = SearchScopes: HKU\S-1-5-21-4063658823-2540843609-884399575-1000 -> {afdbddaa-5d3f-42ee-b79c-185a7020515b} URL = BHO: No Name -> {02478D38-C3F9-4efb-9B51-7695ECA05670} -> No File BHO: HP Print Enhancer -> {0347C33E-8762-4905-BF09-768834316C61} -> C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.) BHO: E-Web Print -> {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} -> C:\Program Files\Epson Software\E-Web Print\ewps_tb.dll (SEIKO EPSON CORPORATION) BHO: No Name -> {2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3} -> No File BHO: AVG Do Not Track -> {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} -> C:\Program Files\AVG\AVG2012\avgdtiex.dll (AVG Technologies CZ, s.r.o.) BHO: AVG Safe Search -> {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -> C:\Program Files\AVG\AVG2012\avgssie.dll (AVG Technologies CZ, s.r.o.) BHO: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation) BHO: Windows Live Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation) BHO: AVG SafeGuard toolbar -> {95B7759C-8C7F-4BF1-B163-73684A933233} -> C:\Program Files\AVG SafeGuard toolbar\15.3.0.11\AVG SafeGuard toolbar_toolbar.dll (AVG Secure Search) BHO: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation) BHO: SavvyConnect IE Extension -> {E6C6EC35-C04A-42CD-A3A7-4F09FB0F1B76} -> C:\Program Files\Luth Research\SavvyConnectFramework\bin\ieplugin\LuthIEPlugin.dll (Luth Research, LLC) BHO: DVDVideoSoft IE Extension -> {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} -> C:\Program Files\Common Files\DVDVideoSoft\bin\IEDownloadMenuAndBtns.dll (DVDVideoSoft Ltd.) BHO: HP Smart BHO Class -> {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} -> C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.) Toolbar: HKLM - AVG SafeGuard toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG SafeGuard toolbar\15.3.0.11\AVG SafeGuard toolbar_toolbar.dll (AVG Secure Search) Toolbar: HKLM - No Name - {EEE6C35B-6118-11DC-9C72-001320C79847} - No File Toolbar: HKLM - E-Web Print - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files\Epson Software\E-Web Print\ewps_tb.dll (SEIKO EPSON CORPORATION) Toolbar: HKU\S-1-5-21-4063658823-2540843609-884399575-1000 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File Toolbar: HKU\S-1-5-21-4063658823-2540843609-884399575-1000 -> No Name - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No File DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll (AVG Technologies CZ, s.r.o.) Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - No File Winsock: Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.) Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt Tcpip\Parameters: [DhcpNameServer] 192.168.1.254 FireFox: ======== FF ProfilePath: C:\Users\Sandi\AppData\Roaming\Mozilla\Firefox\Profiles\ljvo3tsj.default FF Homepage: hxxp://www.yahoo.com FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF32_16_0_0_235.dll () FF Plugin: @adobe.com/ShockwavePlayer -> C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.) FF Plugin: @Apple.com/iTunes,version=1.0 -> C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll () FF Plugin: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin -> C:\Program Files\Common Files\AVG Secure Search\SiteSafetyInstaller\15.3.0\\npsitesafety.dll No File FF Plugin: @java.com/DTPlugin,version=10.71.2 -> C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation) FF Plugin: @java.com/JavaPlugin,version=10.71.2 -> C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation) FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation) FF Plugin: @microsoft.com/WLPG,version=14.0.8081.0709 -> C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) FF Plugin: @microsoft.com/WPF,version=3.5 -> c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll No File FF Plugin: @viewpoint.com/VMP -> C:\Program Files\Viewpoint\Viewpoint Media Player\npViewpoint.dll No File FF Plugin: Adobe Reader -> C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.) FF Extension: FastestFox - C:\Users\Sandi\AppData\Roaming\Mozilla\Firefox\Profiles\ljvo3tsj.default\Extensions\smarterwiki@wikiatic.com.xpi [2014-12-14] FF HKLM\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension FF Extension: Microsoft .NET Framework Assistant - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension [2014-01-26] FF HKLM\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 FF Extension: HP Smart Web Printing - C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010-03-19] FF HKLM\...\Firefox\Extensions: [{1E73965B-8B48-48be-9C8D-68B920ABC1C4}] - C:\Program Files\AVG\AVG2012\Firefox4 FF Extension: AVG Safe Search - C:\Program Files\AVG\AVG2012\Firefox4 [2011-09-27] FF HKLM\...\Firefox\Extensions: [avg@toolbar] - C:\ProgramData\AVG SafeGuard toolbar\FireFoxExt\15.3.0.11 FF Extension: AVG SafeGuard toolbar - C:\ProgramData\AVG SafeGuard toolbar\FireFoxExt\15.3.0.11 [2013-06-26] FF HKLM\...\Firefox\Extensions: [{F53C93F1-07D5-430c-86D4-C9531B27DFAF}] - C:\Program Files\AVG\AVG2012\Firefox\DoNotTrack FF Extension: AVG Do Not Track - C:\Program Files\AVG\AVG2012\Firefox\DoNotTrack [2012-05-10] FF HKLM\...\Firefox\Extensions: [e-webprint@epson.com] - C:\Program Files\Epson Software\E-Web Print\Firefox Add-on FF Extension: E-Web Print - C:\Program Files\Epson Software\E-Web Print\Firefox Add-on [2014-09-28] FF HKLM\...\Firefox\Extensions: [{3f963a5b-e555-4543-90e2-c3908898db71}] - C:\Program Files\AVG\AVG2012\Firefox FF HKU\S-1-5-21-4063658823-2540843609-884399575-1000\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 FF HKU\S-1-5-21-4063658823-2540843609-884399575-1000\...\Firefox\Extensions: [{B64D9B05-48E1-4CEB-BF58-E0643994E900}] - C:\Program Files\Common Files\DVDVideoSoft\plugins\ff Chrome: ======= CHR HKLM\...\Chrome\Extension: [jbolfgndggfhhpbnkgnpjkfhinclbigj] - C:\Program Files\Freemake\Freemake Video Converter\BrowserPlugin\Chrome\Freemake.Plugin.Chrome.crx [2011-05-30] CHR HKLM\...\Chrome\Extension: [jmfkcklnlgedgbglfkkgedjfmejoahla] - C:\Program Files\AVG\AVG2012\Chrome\safesearch.crx [2012-07-26] CHR HKLM\...\Chrome\Extension: [ndibdjnfmopecpmkdieinmbadjfpblof] - C:\Program Files\AVG\AVG2012\Chrome\donottrack.crx [2012-04-20] CHR HKLM\...\Chrome\Extension: [plmlpkfpkijnlijgalnjaacllnjmoamo] - C:\Users\Sandi\AppData\Local\CRE\plmlpkfpkijnlijgalnjaacllnjmoamo.crx [2012-04-07] CHR HKU\S-1-5-21-4063658823-2540843609-884399575-1000\...\Chrome\Extension: [plmlpkfpkijnlijgalnjaacllnjmoamo] - C:\Users\Sandi\AppData\Local\CRE\plmlpkfpkijnlijgalnjaacllnjmoamo.crx [2012-04-07] ========================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 AVGIDSAgent; C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe [5175856 2013-10-16] (AVG Technologies CZ, s.r.o.) R2 avgwd; C:\Program Files\AVG\AVG2012\avgwdsvc.exe [193288 2012-02-14] (AVG Technologies CZ, s.r.o.) R2 CSHelper; C:\Windows\system32\CSHelper.exe [266240 2009-11-15] () [File not signed] R2 EpsonCustomerParticipation; C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe [577008 2014-11-20] (SEIKO EPSON CORPORATION) R2 EpsonScanSvc; C:\Windows\system32\EscSvc.exe [126128 2012-05-16] (Seiko Epson Corporation) R2 Freemake Improver; C:\ProgramData\Freemake\FreemakeUtilsService\FreemakeUtilsService.exe [108032 2014-09-18] (Freemake) [File not signed] S3 getPlusHelper; C:\Program Files\NOS\bin\getPlus_Helper.dll [68000 2010-03-29] (NOS Microsystems Ltd.) R2 HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [94208 2008-10-09] (Hewlett-Packard) [File not signed] S3 IDriverT; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [73728 2004-10-22] (Macrovision Corporation) [File not signed] R2 Recovery Service for Windows; C:\Windows\SMINST\BLService.exe [361808 2008-04-26] () R2 SCService; C:\Program Files\Luth Research\SavvyConnectFramework\bin\scservice\SCService.exe [1985840 2014-09-02] () S2 vToolbarUpdater15.3.0; C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.3.0\ToolbarUpdater.exe [1598128 2013-06-26] (AVG Secure Search) S2 RoxLiveShare9; "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe" [X] ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) S3 andnetadb; C:\Windows\System32\Drivers\lgandnetadb.sys [25856 2014-05-27] (Google Inc) S3 AndnetBus; C:\Windows\System32\DRIVERS\lgandnetbus.sys [15744 2014-05-27] (LG Electronics Inc.) S3 AndNetDiag; C:\Windows\System32\DRIVERS\lgandnetdiag.sys [23168 2014-05-27] (LG Electronics Inc.) S3 ANDNetModem; C:\Windows\System32\DRIVERS\lgandnetmodem.sys [27776 2014-05-27] (LG Electronics Inc.) R3 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdriverx.sys [142176 2012-12-10] (AVG Technologies CZ, s.r.o. ) R3 AVGIDSFilter; C:\Windows\System32\DRIVERS\avgidsfilterx.sys [24144 2011-12-23] (AVG Technologies CZ, s.r.o. ) R0 AVGIDSHX; C:\Windows\System32\DRIVERS\avgidshx.sys [24896 2012-04-19] (AVG Technologies CZ, s.r.o. ) R3 AVGIDSShim; C:\Windows\System32\DRIVERS\avgidsshimx.sys [17232 2011-12-23] (AVG Technologies CZ, s.r.o. ) R1 Avgldx86; C:\Windows\System32\DRIVERS\avgldx86.sys [250080 2012-11-08] (AVG Technologies CZ, s.r.o.) R1 Avgmfx86; C:\Windows\System32\DRIVERS\avgmfx86.sys [41040 2011-12-23] (AVG Technologies CZ, s.r.o.) R0 Avgrkx86; C:\Windows\System32\DRIVERS\avgrkx86.sys [31952 2012-01-31] (AVG Technologies CZ, s.r.o.) R1 Avgtdix; C:\Windows\System32\DRIVERS\avgtdix.sys [302368 2014-11-04] (AVG Technologies CZ, s.r.o.) R1 avgtp; C:\Windows\system32\drivers\avgtpx86.sys [37664 2013-06-26] (AVG Technologies) S3 DCamUSBEMPIA; C:\Windows\System32\DRIVERS\emDevice.sys [100957 2005-12-21] (eMPIA Technology, Inc.) [File not signed] R3 dvd43llh; C:\Windows\System32\DRIVERS\dvd43llh.sys [18816 2012-09-26] (RIF) [File not signed] R1 ElRawDisk; C:\Windows\system32\drivers\rsdrv.sys [22312 2009-02-12] (EldoS Corporation) S3 emAudio; C:\Windows\System32\drivers\emAudio.sys [22528 2006-12-12] (Pinnacle Systems GmbH) [File not signed] S3 FiltUSBEMPIA; C:\Windows\System32\DRIVERS\emFilter.sys [5245 2005-12-21] (eMPIA Technology, Inc.) [File not signed] S3 grmnusb; C:\Windows\System32\drivers\grmnusb.sys [8320 2007-03-08] (GARMIN Corp.) S3 MarvinBus; C:\Windows\System32\DRIVERS\MarvinBus.sys [171520 2005-09-23] (Pinnacle Systems GmbH) [File not signed] R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [114904 2014-12-14] (Malwarebytes Corporation) R3 pcouffin; C:\Windows\System32\Drivers\pcouffin.sys [47360 2009-10-19] (VSO Software) [File not signed] S3 ScanUSBEMPIA; C:\Windows\System32\DRIVERS\emScan.sys [4493 2005-12-21] (eMPIA Technology, Inc.) [File not signed] S3 CSRBC01; System32\Drivers\CSRBC01.sys [X] U1 eabfiltr; No ImagePath S3 IpInIp; system32\DRIVERS\ipinip.sys [X] S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X] S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X] S3 RimUsb; System32\Drivers\RimUsb.sys [X] ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2014-12-14 16:21 - 2014-12-14 16:23 - 00021412 _____ () C:\Users\Sandi\Downloads\FRST.txt 2014-12-14 16:16 - 2014-12-14 16:21 - 00000000 ____D () C:\FRST 2014-12-14 16:14 - 2014-12-14 16:14 - 01111040 _____ (Farbar) C:\Users\Sandi\Downloads\FRST.exe 2014-12-14 15:54 - 2014-12-14 15:54 - 00035064 _____ () C:\Windows\system32\Drivers\TrueSight.sys 2014-12-14 15:54 - 2014-12-14 15:54 - 00000000 ____D () C:\ProgramData\RogueKiller 2014-12-14 15:43 - 2014-12-14 15:51 - 15201368 _____ () C:\Users\Sandi\Downloads\RogueKiller.exe 2014-12-14 10:52 - 2014-12-14 10:52 - 01055936 _____ (Adobe) C:\Users\Sandi\Downloads\install_flashplayer16x32_mssd_aaa_aih.exe 2014-12-14 09:27 - 2014-12-14 09:27 - 00000858 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk 2014-12-14 09:27 - 2014-12-14 09:27 - 00000846 _____ () C:\Users\Public\Desktop\Mozilla Firefox.lnk 2014-12-14 09:27 - 2014-12-14 09:27 - 00000000 ____D () C:\ProgramData\Mozilla 2014-12-14 09:27 - 2014-12-14 09:27 - 00000000 ____D () C:\Program Files\Mozilla Maintenance Service 2014-12-14 09:27 - 2014-12-14 09:27 - 00000000 ____D () C:\Program Files\Mozilla Firefox 2014-12-14 09:09 - 2014-12-14 09:09 - 00001698 _____ () C:\Users\Sandi\Documents\cc_20141214_090905.reg 2014-12-13 22:06 - 2014-12-13 22:06 - 00000000 ____D () C:\Users\Sandi\AppData\Local\VertoAnalytics 2014-12-13 22:06 - 2014-12-13 22:06 - 00000000 ____D () C:\Program Files\SmartApp 2014-12-13 21:19 - 2014-11-24 12:44 - 00367104 _____ (Microsoft Corporation) C:\Windows\system32\html.iec 2014-12-13 21:19 - 2014-11-24 12:41 - 12369920 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll 2014-12-13 21:19 - 2014-11-24 12:40 - 01810944 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll 2014-12-13 21:19 - 2014-11-24 12:37 - 09740800 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll 2014-12-13 21:19 - 2014-11-24 12:35 - 01139712 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll 2014-12-13 21:19 - 2014-11-24 12:35 - 01129472 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll 2014-12-13 21:19 - 2014-11-24 12:34 - 01427968 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl 2014-12-13 21:19 - 2014-11-24 12:34 - 00231936 _____ (Microsoft Corporation) C:\Windows\system32\url.dll 2014-12-13 21:19 - 2014-11-24 12:33 - 01802752 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll 2014-12-13 21:19 - 2014-11-24 12:33 - 00717824 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll 2014-12-13 21:19 - 2014-11-24 12:33 - 00607744 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll 2014-12-13 21:19 - 2014-11-24 12:33 - 00421376 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll 2014-12-13 21:19 - 2014-11-24 12:33 - 00142848 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe 2014-12-13 21:19 - 2014-11-24 12:33 - 00065536 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll 2014-12-13 21:19 - 2014-11-24 12:33 - 00041472 _____ (Microsoft Corporation) C:\Windows\system32\msfeedsbs.dll 2014-12-13 21:19 - 2014-11-24 12:32 - 02382848 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb 2014-12-13 21:19 - 2014-11-24 12:32 - 00353792 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll 2014-12-13 21:19 - 2014-11-24 12:32 - 00223232 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll 2014-12-13 21:19 - 2014-11-24 12:32 - 00176640 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll 2014-12-13 21:19 - 2014-11-24 12:32 - 00073216 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll 2014-12-13 21:19 - 2014-11-24 12:32 - 00011776 _____ (Microsoft Corporation) C:\Windows\system32\mshta.exe 2014-12-13 21:19 - 2014-11-24 12:32 - 00010752 _____ (Microsoft Corporation) C:\Windows\system32\msfeedssync.exe 2014-12-13 20:34 - 2014-11-06 17:33 - 00974848 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll 2014-12-13 20:34 - 2014-11-03 16:19 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll 2014-12-13 20:20 - 2014-12-02 18:06 - 00278528 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll 2014-12-13 19:25 - 2014-12-14 15:07 - 00114904 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys 2014-12-13 19:25 - 2014-12-13 19:25 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware 2014-12-13 19:25 - 2014-12-13 19:25 - 00000000 ____D () C:\Program Files\Malwarebytes Anti-Malware 2014-12-13 19:25 - 2014-11-21 06:14 - 00075480 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys 2014-12-13 19:25 - 2014-11-21 06:14 - 00051928 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys 2014-12-13 19:25 - 2014-11-21 06:14 - 00023256 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys 2014-12-13 18:33 - 2014-12-13 18:33 - 00001442 _____ () C:\Users\Sandi\Documents\cc_20141213_183334.reg 2014-11-25 15:14 - 2014-11-25 15:14 - 00010417 _____ () C:\ProgramData\regid.1997-03.com.luthresearch,savvyconnect_62B140B7-EBD9-4747-A365-63469EFDD933.swidtag 2014-11-21 22:06 - 2014-11-21 22:06 - 00000917 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\LG PC Suite.Lnk 2014-11-21 21:24 - 2014-12-06 07:22 - 00002164 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SavvyConnect.lnk 2014-11-21 21:23 - 2014-11-21 21:23 - 00000000 ____D () C:\ProgramData\Luth Research 2014-11-21 21:23 - 2014-11-21 21:23 - 00000000 ____D () C:\Program Files\Luth Research 2014-11-20 20:20 - 2014-10-23 17:03 - 00499200 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll 2014-11-20 18:02 - 2014-11-20 18:02 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG 2014-11-14 19:44 - 2014-10-09 17:01 - 00449536 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll 2014-11-14 19:44 - 2014-10-09 17:00 - 01259008 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll 2014-11-14 19:44 - 2014-10-09 17:00 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll 2014-11-14 19:44 - 2014-10-09 15:22 - 00619520 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll 2014-11-14 19:43 - 2014-08-26 16:55 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\msxml3.dll 2014-11-14 19:43 - 2014-08-26 16:55 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\msxml3r.dll 2014-11-14 19:40 - 2014-10-23 17:04 - 00067072 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll 2014-11-14 19:37 - 2014-08-11 18:25 - 00729600 _____ (Microsoft Corporation) C:\Windows\system32\IMJP10K.DLL 2014-11-14 19:35 - 2014-10-02 17:18 - 00274432 _____ (Microsoft Corporation) C:\Windows\system32\AUDIOKSE.dll 2014-11-14 19:35 - 2014-10-02 17:17 - 00396800 _____ (Microsoft Corporation) C:\Windows\system32\AudioEng.dll 2014-11-14 19:35 - 2014-10-02 17:17 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\audiosrv.dll 2014-11-14 19:35 - 2014-10-02 17:17 - 00170496 _____ (Microsoft Corporation) C:\Windows\system32\EncDump.dll 2014-11-14 19:34 - 2014-10-17 17:08 - 00564224 _____ (Microsoft Corporation) C:\Windows\system32\oleaut32.dll 2014-11-14 19:25 - 2014-10-12 15:34 - 02054656 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2014-12-14 16:13 - 2014-06-22 12:13 - 00000731 _____ () C:\Windows\Tasks\EPSON XP-310 Series Invitation {C4F1BC04-6570-4C16-8191-B01564D28F1F}.job 2014-12-14 16:12 - 2014-06-22 12:12 - 00000917 _____ () C:\Windows\Tasks\EPSON XP-310 Series Update {C4F1BC04-6570-4C16-8191-B01564D28F1F}.job 2014-12-14 15:00 - 2006-11-02 02:33 - 00759582 _____ () C:\Windows\system32\PerfStringBackup.INI 2014-12-14 14:58 - 2009-07-06 18:49 - 02044562 _____ () C:\Windows\WindowsUpdate.log 2014-12-14 14:53 - 2006-11-02 05:01 - 00000006 ____H () C:\Windows\Tasks\SA.DAT 2014-12-14 14:53 - 2006-11-02 04:47 - 00003216 _____ () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 2014-12-14 14:53 - 2006-11-02 04:47 - 00003216 _____ () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 2014-12-14 13:39 - 2013-07-04 11:49 - 00701616 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe 2014-12-14 13:39 - 2013-07-04 11:49 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl 2014-12-14 13:34 - 2014-07-07 12:07 - 00000000 ____D () C:\Users\Sandi\AppData\Local\Adobe 2014-12-14 13:28 - 2011-03-30 10:18 - 00000000 ____D () C:\Users\Sandi\AppData\Roaming\HpUpdate 2014-12-14 09:28 - 2013-05-17 20:53 - 00000000 ____D () C:\Users\Sandi\AppData\Roaming\Mozilla 2014-12-14 09:20 - 2010-12-27 13:09 - 00000000 ____D () C:\Windows\system32\Drivers\AVG 2014-12-14 00:00 - 2006-11-02 05:01 - 00032580 _____ () C:\Windows\Tasks\SCHEDLGU.TXT 2014-12-13 22:10 - 2006-11-02 03:18 - 00000000 ____D () C:\Windows\rescache 2014-12-13 21:09 - 2011-09-27 17:01 - 00000000 ____D () C:\ProgramData\AVG2012 2014-12-13 21:07 - 2010-02-08 20:55 - 00000000 ____D () C:\Program Files\Google 2014-12-13 21:03 - 2010-02-09 05:59 - 00000000 ____D () C:\Users\Sandi\AppData\Local\Google 2014-12-13 20:34 - 2013-07-09 19:23 - 00000000 ____D () C:\Windows\system32\MRT 2014-12-13 20:24 - 2006-11-02 02:24 - 109818608 _____ (Microsoft Corporation) C:\Windows\system32\mrt.exe 2014-12-13 20:07 - 2008-12-24 10:43 - 00000000 ____D () C:\Users\Sandi 2014-12-13 19:59 - 2013-07-04 09:20 - 00000000 ____D () C:\Users\Sandi\AppData\Roaming\WebCake 2014-12-13 19:25 - 2009-03-28 19:50 - 00000000 ____D () C:\ProgramData\Malwarebytes 2014-12-06 07:05 - 2011-11-22 14:13 - 00000000 ____D () C:\Program Files\CCleaner 2014-11-24 09:57 - 2014-06-22 10:54 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\EPSON Software 2014-11-21 22:06 - 2014-09-03 17:49 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\LG PC Suite 2014-11-20 18:03 - 2010-10-16 17:31 - 00000000 ____D () C:\ProgramData\MFAData 2014-11-15 09:52 - 2014-07-03 17:22 - 00000000 ____D () C:\Users\Sandi\Whitney Highschool correspondance 2014-11-15 08:43 - 2013-11-02 07:19 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DVDVideoSoft 2014-11-15 08:43 - 2013-11-02 07:18 - 00000000 ____D () C:\Program Files\DVDVideoSoft 2014-11-15 08:41 - 2013-11-02 07:18 - 00000000 ____D () C:\Program Files\Common Files\DVDVideoSoft 2014-11-15 08:38 - 2014-10-31 19:23 - 00000000 ____D () C:\Program Files\Free Codec Pack 2014-11-15 08:37 - 2013-07-03 13:28 - 00000000 ____D () C:\Users\Sandi\AppData\Roaming\DVDVideoSoft 2014-11-14 20:21 - 2006-11-02 03:18 - 00000000 ____D () C:\Windows\Microsoft.NET 2014-11-14 20:10 - 2006-11-02 04:47 - 00407384 _____ () C:\Windows\system32\FNTCACHE.DAT Some content of TEMP: ==================== C:\Users\Sandi\AppData\Local\Temp\dllnt_dump.dll ==================== Bamital & volsnap Check ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\explorer.exe => File is digitally signed C:\Windows\system32\winlogon.exe => File is digitally signed C:\Windows\system32\wininit.exe => File is digitally signed C:\Windows\system32\svchost.exe => File is digitally signed C:\Windows\system32\services.exe => File is digitally signed C:\Windows\system32\User32.dll => File is digitally signed C:\Windows\system32\userinit.exe => File is digitally signed C:\Windows\system32\rpcss.dll => File is digitally signed C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2014-12-14 15:04 ==================== End Of Log ============================ ADDITION NOTEPAD LOG: Additional scan result of Farbar Recovery Scan Tool (x86) Version: 14-12-2014 01 Ran by Sandi at 2014-12-14 16:25:05 Running from C:\Users\Sandi\Downloads Boot Mode: Normal ========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: AVG Anti-Virus Free Edition 2012 (Enabled - Up to date) {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0} AS: AVG Anti-Virus Free Edition 2012 (Enabled - Up to date) {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated) Acrobat.com (Version: 0.0.0 - Adobe Systems Incorporated) Hidden ActiveCheck component for HP Active Support Library (Version: 3.0.0.2 - Hewlett-Packard) Hidden Adobe AIR (HKLM\...\Adobe AIR) (Version: 3.5.0.880 - Adobe Systems Incorporated) Adobe Flash Player 16 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 16.0.0.235 - Adobe Systems Incorporated) Adobe Flash Player 16 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 16.0.0.235 - Adobe Systems Incorporated) Adobe Reader XI (11.0.08) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated) Adobe Shockwave Player (HKLM\...\{1BDC9633-895B-4842-BCB6-8FA1EC2A3C5A}) (Version: 10.2.0.023 - Adobe Systems, Inc.) Adobe Shockwave Player 11.5 (HKLM\...\Adobe Shockwave Player) (Version: 11.5.1.601 - Adobe Systems, Inc.) Apple Application Support (HKLM\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.) Apple Mobile Device Support (HKLM\...\{0592EF96-69D8-4E4B-9CC9-88F58EA86F01}) (Version: 7.0.0.117 - Apple Inc.) Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.) ArtistScope Plugin IE (HKLM\...\ArtistScope Plugin IE4.2.0.3) (Version: 4.2.0.3 - ArtistScope) Atheros Driver Installation Program (HKLM\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 5.2 - Atheros) AVG 2012 (HKLM\...\AVG) (Version: 2012.1.2249 - AVG Technologies) AVG 2012 (Version: 12.0.4235 - AVG Technologies) Hidden AVG 2012 (Version: 12.1.2249 - AVG Technologies) Hidden AviSynth 2.5 (HKLM\...\AviSynth) (Version: - ) AVS Video to GO (HKLM\...\AVS VideotoGO_is1) (Version: - Online Media Technologies Ltd.) Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.) Cards_Calendar_OrderGift_DoMorePlugout (Version: 1.00.0000 - Hewlett-Packard) Hidden CCleaner (HKLM\...\CCleaner) (Version: 5.00 - Piriform) Cisco EAP-FAST Module (HKLM\...\{415B2719-AD3A-4944-B404-C472DB6085B3}) (Version: 2.1.6 - Cisco Systems, Inc.) Cisco LEAP Module (HKLM\...\{83770D14-21B9-44B3-8689-F7B523F94560}) (Version: 1.0.12 - Cisco Systems, Inc.) Cisco PEAP Module (HKLM\...\{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}) (Version: 1.0.13 - Cisco Systems, Inc.) Combined Community Codec Pack 2009-09-09 (HKLM\...\Combined Community Codec Pack_is1) (Version: 2009.09.09.0 - CCCP Project) Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 4.58.1.0 - Conexant) CyberLink YouCam (HKLM\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 2.0.1616 - CyberLink Corp.) DVD43 v4.6.0 (HKLM\...\DVD43_is1) (Version: - ) Epson Connect Printer Setup (HKLM\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.2.0 - SEIKO EPSON CORPORATION) EPSON Connect version 1.0 (HKLM\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.) Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.6.3.0 - SEIKO EPSON CORPORATION) Epson Event Manager (HKLM\...\{0F13C24A-FFE2-4CD0-8E0B-DC804E0A0E0B}) (Version: 3.10.0035 - Seiko Epson Corporation) Epson E-Web Print (HKLM\...\{896667C8-53F8-47B8-B6B0-B113B10F05BC}) (Version: 1.20.0000 - SEIKO EPSON CORPORATION) EPSON Scan (HKLM\...\EPSON Scanner) (Version: - Seiko Epson Corporation) EPSON XP-310 Series Printer Uninstall (HKLM\...\EPSON XP-310 Series) (Version: - SEIKO EPSON Corporation) EpsonNet Print (HKLM\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.6.0 - SEIKO EPSON CORPORATION) ESU for Microsoft Vista (HKLM\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard) fflink (Version: 6.02.1001.0001 - EASTMAN KODAK Company) Hidden Free AVI Video Converter version 5.0.44.623 (HKLM\...\Free AVI Video Converter_is1) (Version: 5.0.44.623 - DVDVideoSoft Ltd.) Free Studio version 6.4.0.1111 (HKLM\...\Free Studio_is1) (Version: 6.4.0.1111 - DVDVideoSoft Ltd.) Free Video Flip and Rotate version 2.1.9.822 (HKLM\...\Free Video Flip and Rotate_is1) (Version: 2.1.9.822 - DVDVideoSoft Ltd.) Free YouTube to MP3 Converter version 3.12.35.514 (HKLM\...\Free YouTube to MP3 Converter_is1) (Version: 3.12.35.514 - DVDVideoSoft Ltd.) Freemake Video Converter version 4.1.4 (HKLM\...\Freemake Video Converter_is1) (Version: 4.1.4 - Ellora Assets Corporation) getPlus® for Adobe (HKLM\...\{CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7}) (Version: 1.5.2.35 - NOS Microsystems Ltd.) GPL MPEG-1/2 DirectShow Decoder Filter (HKLM\...\{870815CA-6B60-47B6-88DD-A67F42D2F03E}) (Version: 0.1.2 - Peter Wimmer) Haali Media Splitter (HKLM\...\HaaliMkx) (Version: - ) HDAUDIO Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_HDAUDIO_HERMOSA_HSF) (Version: - ) HP Active Support Library (HKLM\...\{CE7E3BE0-2DD3-4416-A690-F9E4A99A8CFF}) (Version: 3.1.9.1 - Hewlett-Packard) HP Customer Experience Enhancements (HKLM\...\{C27C82E4-9C53-4D76-9ED3-A01A3D5EE679}) (Version: 5.6.0.2510 - Hewlett-Packard) HP Doc Viewer (HKLM\...\{082702D5-5DD8-4600-BCE5-48B15174687F}) (Version: 1.01.0005 - Hewlett-Packard) HP Games (HKLM\...\WildTangent hp Master Uninstall) (Version: 1.0.0.71 - WildTangent) HP Help and Support (HKLM\...\{0054A0F6-00C9-4498-B821-B5C9578F433E}) (Version: 2.1.3.0 - Hewlett-Packard Company) HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP) HP Product Detection (HKLM\...\{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}) (Version: 4.0.0013 - Hewlett-Packard Company) HP Quick Launch Buttons 6.40 D3 (HKLM\...\{34D2AB40-150D-475D-AE32-BD23FB5EE355}) (Version: 6.40 D3 - Hewlett-Packard) HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP) HP Total Care Advisor (HKLM\...\{f32502b5-5b64-4882-bf61-77f23edcac4f}) (Version: 2.1.4047.2685 - Hewlett-Packard) HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard) HP User Guides 0118 (HKLM\...\{B6D0B141-B2BE-4DD0-B08F-B9186F3E36B3}) (Version: 1.00.0000 - Hewlett-Packard) HP Wireless Assistant (HKLM\...\{340F521E-3576-4E1A-B75C-EB0ACF751379}) (Version: 3.00 J1 - Hewlett-Packard) hp_pbk_everyday_family_modern01 (Version: 110.0.137.000 - Hewlett-Packard) Hidden HPAsset component for HP Active Support Library (Version: 3.0.2.2 - Hewlett-Packard) Hidden HPNetworkAssistant (Version: 1.1.70 - Hewlett-Packard.) Hidden HPPhotoSmartDiscLabel_PaperLabel (Version: 2.02.0000 - Hewlett-Packard) Hidden HPPhotoSmartDiscLabel_PrintOnDisc (Version: 2.02.0000 - Hewlett-Packard) Hidden HPPhotoSmartDiscLabel_Tattoo (Version: 2.02.0000 - Hewlett-Packard) Hidden HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000 - Hewlett-Packard) Hidden hpphotosmartdisclabelplugin (Version: 2.02.0000 - Hewlett-Packard) Hidden HPPhotosmartEssential (Version: 2.04.0000 - Hewlett-Packard) Hidden HPPhotoSmartPhotobookHolidayPack1 (Version: 1.00.0000 - Hewlett-Packard) Hidden HPPhotoSmartPhotobookModernPack1 (Version: 1.00.0000 - Hewlett-Packard) Hidden HPPhotoSmartPhotobookPlayfulPack1 (Version: 1.00.0000 - Hewlett-Packard) Hidden HPPhotoSmartPhotobookScrapbookPack1 (Version: 1.00.0000 - Hewlett-Packard) Hidden HPPhotoSmartPhotobookWebPack1 (Version: 1.00.0000 - Hewlett-Packard) Hidden HPTCSSetup (HKLM\...\{FA3B34BE-4246-4062-90A3-34CBBEA12B72}) (Version: 1.0.964.2626 - Hewlett-Packard Company) Internet Explorer (Enable DEP) (HKLM\...\{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb) (Version: - ) iTunes (HKLM\...\{C197BC08-3D82-4651-8886-E68C21578A38}) (Version: 11.1.3.8 - Apple Inc.) iWisoft Free Video Converter 1.2 (HKLM\...\iWisoft Free Video Converter_is1) (Version: 1.2 - www.easy-video-converter.com) Java 7 Update 71 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle) JavaFX 2.1.1 (HKLM\...\{1111706F-666A-4037-7777-211328764D10}) (Version: 2.1.1 - Oracle Corporation) LG PC Suite (HKLM\...\LG PC Suite) (Version: 5.3.20.20141013 - LG Electronics) LG United Mobile Drivers (HKLM\...\{15A5D29A-F209-49FD-BA47-5E4C882FF496}) (Version: 3.12.1.0 - LG Electronics) LTCM Client (HKLM\...\{B38E9B55-7136-4E66-A084-320512FF3F6F}) (Version: 1.20.3792 - Leader Technologies Inc) Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation) Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation) Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation) Microsoft Office 2000 Professional (HKLM\...\{00010409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.2720 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation) Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft Sync Framework Runtime Native v1.0 (x86) (HKLM\...\{8A74E887-8F0F-4017-AF53-CBA42211AAA5}) (Version: 1.0.1215.0 - Microsoft Corporation) Microsoft Sync Framework Services Native v1.0 (x86) (HKLM\...\{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}) (Version: 1.0.1215.0 - Microsoft Corporation) Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation) Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM\...\{527BBE2F-1FED-3D8B-91CB-4DB0F838E69E}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ Run Time Lib Setup (HKLM\...\{AAF4238F-7C29-451D-9925-C753271A5728}) (Version: 1.0.0 - Microsoft) Mozilla Firefox 34.0.5 (x86 en-US) (HKLM\...\Mozilla Firefox 34.0.5 (x86 en-US)) (Version: 34.0.5 - Mozilla) Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 34.0.5 - Mozilla) MSVCRT (Version: 14.0.1468.721 - Microsoft) Hidden MSXML 4.0 SP2 (KB927978) (HKLM\...\{37477865-A3F1-4772-AD43-AAFC6BCFF99F}) (Version: 4.20.9841.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) MyFreeCodec (HKLM\...\MyFreeCodec) (Version: - ) neroxml (HKLM\...\{56C049BE-79E9-4502-BEA7-9754A3E60F9B}) (Version: 1.0.0 - Nero AG) NetWaiting (HKLM\...\{3F92ABBB-6BBF-11D5-B229-002078017FBF}) (Version: 2.5.52 - BVRP Software, Inc) NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.5 - NVIDIA Corporation) NVIDIA HD Audio Driver 1.3.18.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.18.0 - NVIDIA Corporation) Octoshape add-in for Adobe Flash Player (HKU\S-1-5-21-4063658823-2540843609-884399575-1000\...\Octoshape add-in for Adobe Flash Player) (Version: - ) OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0 - Microsoft Corporation) Hidden PlayStation®Network Downloader (HKLM\...\{BC4CA8FA-41D2-4B81-8680-E9B7573D6500}) (Version: 1.04.00004 - Sony Computer Entertainment Inc.) PlayStation®Store (HKLM\...\{0E532C84-4275-41B3-9D81-D4A1A20D8EE7}) (Version: 2.5.19.05977 - Sony Computer Entertainment Inc.) PSSWCORE (Version: 2.02.0000 - Hewlett-Packard) Hidden PVSonyDll (Version: 1.00.0001 - NVIDIA Corporation) Hidden QuickTime (HKLM\...\{7BE15435-2D3E-4B58-867F-9C75BED0208C}) (Version: 7.71.80.42 - Apple Inc.) Realtek USB 2.0 Card Reader (HKLM\...\{DC24971E-1946-445D-8A82-CE685433FA7D}) (Version: 6.0.6000.20133 - Realtek Semiconductor Corp.) SavvyConnect (HKLM\...\{84F06BE5-18AB-409B-AF13-8A7FFA229F2E}) (Version: 3.12.0009 - Luth Research LLC) SmartApp (HKLM\...\{2E169718-6D68-43D2-B0E0-08D92C29CFB5}) (Version: 1.1.1.35 - SmartApp) SmartWebPrinting (Version: 140.0.186.000 - Hewlett-Packard) Hidden Software Updater (HKLM\...\{FA7EE274-7370-43B7-9A45-A39B17CCCDC5}) (Version: 4.3.3 - SEIKO EPSON CORPORATION) Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 11.0.7.0 - Synaptics) System Requirements Lab (HKLM\...\SystemRequirementsLab) (Version: - ) Uninstall Helper (HKLM\...\Uninstall Helper 2.0.1.0) (Version: 2.0.1.0 - W3i, LLC) Uninstall Helper (Version: 2.0.1.0 - W3i, LLC) Hidden VideoToolkit01 (Version: 100.0.128.000 - Hewlett-Packard) Hidden Visual C++ 2008 x86 Runtime - v9.0.30729.01 (HKLM\...\{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01) (Version: 9.0.30729.01 - Microsoft Corporation) VoiceOver Kit (HKLM\...\{6B4AD1A9-E73A-4184-9D6B-072F8A3C5EBA}) (Version: 1.42.128.0 - Apple Inc.) Windows 7 Upgrade Advisor (HKLM\...\{AB05F2C8-F608-403b-95E1-FD8ADFACD31E}) (Version: 2.0.5000.0 - Microsoft Corporation) Windows Live Essentials (HKLM\...\WinLiveSuite_Wave3) (Version: 14.0.8089.0726 - Microsoft Corporation) Windows Live Sign-in Assistant (HKLM\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation) Windows Live Sync (HKLM\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation) Windows Live Upload Tool (HKLM\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation) ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) ==================== Restore Points ========================= 14-12-2014 06:04:27 Removed SmartApp 14-12-2014 06:05:54 Installed SmartApp ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2006-11-02 02:23 - 2012-08-29 10:37 - 00443025 ____N C:\Windows\system32\Drivers\etc\hosts 127.0.0.1 localhost 127.0.0.1 www.007guard.com 127.0.0.1 007guard.com 127.0.0.1 008i.com 127.0.0.1 www.008k.com 127.0.0.1 008k.com 127.0.0.1 www.00hq.com 127.0.0.1 00hq.com 127.0.0.1 010402.com 127.0.0.1 www.032439.com 127.0.0.1 032439.com 127.0.0.1 www.0scan.com 127.0.0.1 0scan.com 127.0.0.1 www.1000gratisproben.com 127.0.0.1 1000gratisproben.com 127.0.0.1 www.1001namen.com 127.0.0.1 1001namen.com 127.0.0.1 100888290cs.com 127.0.0.1 www.100888290cs.com 127.0.0.1 100sexlinks.com 127.0.0.1 www.100sexlinks.com 127.0.0.1 10sek.com 127.0.0.1 www.10sek.com 127.0.0.1 www.1-2005-search.com 127.0.0.1 1-2005-search.com 127.0.0.1 123haustiereundmehr.com 127.0.0.1 www.123haustiereundmehr.com 127.0.0.1 123moviedownload.com 127.0.0.1 www.123moviedownload.com There are 1000 more lines. ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {314B4ACF-FCA8-49CB-BDB1-8906350EF782} - System32\Tasks\{6F92AEA5-E5B7-4EDE-B73A-6D8BC82263B0} => C:\Program Files\Skype\Phone\Skype.exe Task: {405C29AC-33D4-495C-B4FB-21E672F2F9D5} - System32\Tasks\EPSON XP-310 Series Invitation {C4F1BC04-6570-4C16-8191-B01564D28F1F} => C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FTSLBE.EXE [2013-02-27] (SEIKO EPSON CORPORATION) Task: {4D0FA84E-836F-43B0-9BBA-8AFA5ABF8E7D} - System32\Tasks\SmartAppMonitor => C:\Program Files\SmartApp\SmartAppMonitor.exe [2014-11-17] (VertoAnalytics Oy) Task: {776F2D9A-9903-4AC1-89C3-B916D30B2CDA} - System32\Tasks\Leader Technologies\LTCM Client\New Message Check - Sandi => C:\Program Files\LTCM Client\ltcmClient.exe [2011-04-07] (Leader Technologies Inc.) Task: {967CBAA6-0F02-4EEB-A77E-C2553E10F3DC} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.) Task: {A33E26DC-BC16-41EA-9C17-77BE539B7A47} - System32\Tasks\SmartAppLiveUpdater => C:\Program Files\SmartApp\SmartAppLiveUpdater.exe [2014-11-17] () Task: {B7435348-DACC-4176-8EFC-E43C9A721D99} - System32\Tasks\{474633EF-7D2E-43D4-9FB4-5832F5FF8F90} => pcalua.exe -a "C:\Program Files\AviSynth 2.5\Uninstall.exe" Task: {C73F7FC2-2A71-4E86-BCCA-194F4436DF0C} - System32\Tasks\FileAssociationManagerUpdater => C:\Program Files\FileAssociationManager\Updater.exe Task: {D9BE58BB-1C39-4826-A1D1-C6A73A0CEFE2} - System32\Tasks\EPSON XP-310 Series Update {C4F1BC04-6570-4C16-8191-B01564D28F1F} => C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FTSLBE.EXE [2013-02-27] (SEIKO EPSON CORPORATION) Task: {E1B72A2F-4492-4760-8D32-C8AB46783724} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2014-11-21] (Piriform Ltd) Task: {E2B9ADCC-206B-4862-BE99-4AE03ADD2E19} - System32\Tasks\{A3AD08C1-97B9-47A5-B4E1-932DEE80D210} => pcalua.exe -a "C:\Program Files\AVS4YOU\AVSVideotoGO\unins000.exe" Task: {EB9BC177-EEDF-4EAF-9B13-D9A0EA399862} - System32\Tasks\HP Health Check => c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [2008-10-09] (Hewlett-Packard) Task: {EC855349-63AA-4CBA-8BC5-C87933EA4503} - System32\Tasks\{561799B7-784B-4FA0-9DF6-F7716DD31419} => pcalua.exe -a C:\ProgramData\Kodak\EasyShareSetup\$SETUP_140001_3736a\Setup.exe -c /APR-REMOVE Task: {F58A8C7C-68DB-4F50-9CEE-8D226D1F2269} - System32\Tasks\HPCeeScheduleForSandi => C:\Program Files\hewlett-packard\sdp\ceement\HPCEE.exe [2007-12-17] (Hewlett-Packard) Task: {F8F1D736-DF39-43AF-BCEA-729D44B4E2DA} - System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-4063658823-2540843609-884399575-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe Task: {FE3CB7D7-025C-486F-B7DB-416FF3CC2F99} - System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-4063658823-2540843609-884399575-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) Task: C:\Windows\Tasks\EPSON XP-310 Series Invitation {C4F1BC04-6570-4C16-8191-B01564D28F1F}.job => C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FTSLBE.EXE Task: C:\Windows\Tasks\EPSON XP-310 Series Update {C4F1BC04-6570-4C16-8191-B01564D28F1F}.job => C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FTSLBE.EXE Task: C:\Windows\Tasks\HPCeeScheduleForSandi.job => C:\Program Files\hewlett-packard\sdp\ceement\HPCEE.exe ==================== Loaded Modules (whitelisted) ============= 2011-06-24 21:56 - 2011-06-24 21:56 - 00087328 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll 2011-06-24 21:56 - 2011-06-24 21:56 - 01241888 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll 2009-11-15 18:07 - 2009-11-15 18:07 - 00266240 ____N () C:\Windows\system32\CSHelper.exe 2008-08-04 10:43 - 2008-04-26 00:15 - 00361808 _____ () C:\Windows\SMINST\BLService.exe 2008-08-04 10:43 - 2007-11-15 00:46 - 00126976 _____ () C:\Windows\SMINST\STWmiM.dll 2014-09-02 20:47 - 2014-09-02 20:47 - 01985840 _____ () C:\Program Files\Luth Research\SavvyConnectFramework\bin\scservice\SCService.exe 2014-11-04 18:06 - 2014-11-04 18:06 - 00221696 _____ () C:\Program Files\Luth Research\SavvyConnectFramework\bin\scui\SCExtensionManager.dll 2009-11-12 12:13 - 2008-09-23 17:21 - 00066856 _____ () C:\Program Files\HP\QuickPlay\Kernel\Common\MCEMediaStatus.dll 2008-08-04 09:15 - 2008-04-11 08:04 - 00685360 _____ () C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe 2014-12-14 09:27 - 2014-11-26 08:40 - 03758192 _____ () C:\Program Files\Mozilla Firefox\mozjs.dll ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) AlternateDataStreams: C:\Windows:2D321103CD415C71 AlternateDataStreams: C:\ProgramData\TEMP:0B4227B4 AlternateDataStreams: C:\ProgramData\TEMP:206E2596 AlternateDataStreams: C:\ProgramData\TEMP:661DFA1C AlternateDataStreams: C:\ProgramData\TEMP:6DDED7D9 AlternateDataStreams: C:\ProgramData\TEMP:C1DF762D AlternateDataStreams: C:\ProgramData\TEMP:FB1B13D8 ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Wdf01000.sys => ""="Driver" ==================== EXE Association (whitelisted) ============= (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== MSCONFIG/TASK MANAGER disabled items ========= (Currently there is no automatic fix for this section.) MSCONFIG\startupfolder: C:^Users^Sandi^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk => C:\Windows\pss\OneNote 2007 Screen Clipper and Launcher.lnk.Startup MSCONFIG\startupreg: Adobe Reader Speed Launcher => "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" MSCONFIG\startupreg: ArcSoft Connection Service => MSCONFIG\startupreg: BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA} => "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" MSCONFIG\startupreg: dvd43 => C:\Program Files\dvd43\dvd43_tray.exe MSCONFIG\startupreg: ISUSPM => "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler MSCONFIG\startupreg: iTunesHelper => "C:\Program Files\iTunes\iTunesHelper.exe" MSCONFIG\startupreg: NeroFilterCheck => C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe MSCONFIG\startupreg: Power2GoExpress => NA MSCONFIG\startupreg: QPService => "C:\Program Files\HP\QuickPlay\QPService.exe" MSCONFIG\startupreg: QuickTime Task => "C:\Program Files\QuickTime\QTTask.exe" -atboottime MSCONFIG\startupreg: SMSTray => MSCONFIG\startupreg: SunJavaUpdateSched => "C:\Program Files\Java\jre6\bin\jusched.exe" MSCONFIG\startupreg: vProt => "C:\Program Files\AVG SafeGuard toolbar\vprot.exe" MSCONFIG\startupreg: WebCake Desktop => "C:\Users\Sandi\AppData\Roaming\WebCake\WebCakeDesktop.exe" ========================= Accounts: ========================== Administrator (S-1-5-21-4063658823-2540843609-884399575-500 - Administrator - Disabled) Guest (S-1-5-21-4063658823-2540843609-884399575-501 - Limited - Disabled) Sandi (S-1-5-21-4063658823-2540843609-884399575-1000 - Administrator - Enabled) => C:\Users\Sandi ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors: ================== Error: (12/14/2014 02:58:01 PM) (Source: Application Hang) (EventID: 1002) (User: ) Description: The program WINWORD.EXE version 9.0.0.2717 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 1474 Start Time: 01d017f1588a0a56 Termination Time: 7 Error: (12/14/2014 02:54:21 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (12/14/2014 02:50:13 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 4415 Error: (12/14/2014 02:50:13 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (12/14/2014 02:50:12 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 3401 Error: (12/14/2014 02:50:12 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 3401 Error: (12/14/2014 02:50:12 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (12/14/2014 02:50:11 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 2372 Error: (12/14/2014 02:50:11 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 2372 Error: (12/14/2014 02:50:11 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second System errors: ============= Error: (12/14/2014 03:23:20 PM) (Source: disk) (EventID: 7) (User: ) Description: The device, \Device\Harddisk0\DR0, has a bad block. Error: (12/14/2014 02:54:22 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: XAudioService%%1053 Error: (12/14/2014 02:54:22 PM) (Source: Service Control Manager) (EventID: 7009) (User: ) Description: 30000XAudioService Error: (12/14/2014 02:54:22 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: Parallel port driver%%1058 Error: (12/14/2014 02:53:59 PM) (Source: Print) (EventID: 23) (User: NT AUTHORITY) Description: Printer Canon iP1700,3 failed to initialize because a suitable Canon iP1700 driver could not be found. The new printer settings that you specified have not taken effect. Install or reinstall the printer driver. You might need to contact the vendor for an updated driver. Error: (12/14/2014 02:53:59 PM) (Source: Print) (EventID: 72) (User: NT AUTHORITY) Description: Windows could not initialize printer Canon iP1700,3 because the print processor Canon iP1700 Print Processor could not be found. Please obtain and install a new version of the driver from the manufacturer (if available), or choose an alternate driver that works with this print device. Error: (12/14/2014 02:53:01 PM) (Source: EventLog) (EventID: 6008) (User: ) Description: The previous system shutdown at 2:49:46 PM on 12/14/2014 was unexpected. Error: (12/14/2014 01:43:46 PM) (Source: disk) (EventID: 7) (User: ) Description: The device, \Device\Harddisk0\DR0, has a bad block. Error: (12/14/2014 10:41:52 AM) (Source: disk) (EventID: 7) (User: ) Description: The device, \Device\Harddisk0\DR0, has a bad block. Error: (12/14/2014 10:41:48 AM) (Source: disk) (EventID: 7) (User: ) Description: The device, \Device\Harddisk0\DR0, has a bad block. Microsoft Office Sessions: ========================= Error: (12/14/2014 02:58:01 PM) (Source: Application Hang) (EventID: 1002) (User: ) Description: WINWORD.EXE9.0.0.2717147401d017f1588a0a567 Error: (12/14/2014 02:54:21 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (12/14/2014 02:50:13 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 4415 Error: (12/14/2014 02:50:13 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (12/14/2014 02:50:12 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 3401 Error: (12/14/2014 02:50:12 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 3401 Error: (12/14/2014 02:50:12 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (12/14/2014 02:50:11 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 2372 Error: (12/14/2014 02:50:11 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 2372 Error: (12/14/2014 02:50:11 PM) (Source: Bonjour Service) (EventID: 100) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second CodeIntegrity Errors: =================================== Date: 2014-12-14 16:24:42.670 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system. Date: 2014-12-14 16:24:41.156 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system. Date: 2014-12-14 16:24:39.567 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system. Date: 2014-12-14 16:24:38.100 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system. Date: 2014-12-14 16:24:35.687 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system. Date: 2014-12-14 16:24:33.699 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system. Date: 2014-12-14 16:24:31.905 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system. Date: 2014-12-14 16:24:30.165 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system. Date: 2014-12-14 16:22:31.120 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-12-14 16:22:29.617 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system. ==================== Memory info =========================== Processor: AMD Turion Dual-Core RM-70 Percentage of memory in use: 74% Total physical RAM: 2813.5 MB Available physical RAM: 714.46 MB Total Pagefile: 6969 MB Available Pagefile: 5370.56 MB Total Virtual: 2047.88 MB Available Virtual: 1910.2 MB ==================== Drives ================================ Drive c: () (Fixed) (Total:139.19 GB) (Free:18.65 GB) NTFS ==>[Drive with boot components (obtained from BCD)] Drive d: (HP_RECOVERY) (Fixed) (Total:9.85 GB) (Free:1.69 GB) NTFS ==>[system with boot components (obtained from reading drive)] ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (Size: 149.1 GB) (Disk ID: FD03D783) Partition 1: (Active) - (Size=139.2 GB) - (Type=07 NTFS) Partition 2: (Not Active) - (Size=9.9 GB) - (Type=07 NTFS) ==================== End Of Log ============================
  5. This is my first post and I hope I am not breaking any rules or posdting to an incorrect area in the forum... I downloaded your program, Malwarebyte anti-malware program. I ran the tool 2 times, quarantined the same 3 programs 2 times, then went back and deleted them all. Then went back into the program after running the tool a 3rd time, there they were again. I was reading another users post about how the same issue, the administrator told them to run the 'farbar recovery tool' So i did that. Theyindicated that they needed to send to notepad files after it was done scanning... I saved the 2 files to my desktop adn I am attaching them for your review. I apologize if I am jumping the gun and sending too much information before I get the go from you. Attached you will find the 2 files of my scan results. Thank you, Sandi Sndpapr1@yahoo.com FRST.txt Addition.txt
  6. These below worms keep replicated after scan, quarantine, restart PC, and scan again. C:\Users\Alan\AppData\Roaming\OpenCandy C:\Users\Alan\AppData\Roaming\OpenCandy\D08519...... (last numbers change her from scan to the other) C:\Program Files\Coupon Companion Also used Malwarebytes anti-rootkit with no detection Malwarebytes DataBase v2014.08.09.06 Any idea how to permanently remove them?
  7. I have been using imgburn for a while and have never seen any malicious activity from it. Someone pointed out that your program detects the installer for it as a pup. I thought maybe his installer was infected from something else, so I downloaded it from majorgeeks (should be able to trust that download), and it came up as pup - opencandy for me also. Just wondering if that is a false positive or if there is a reason for it to be classified as a pup? If so, why? Thanks for your info, and thanks for having such a great product. I have relied on it for years and is the best malware scanner out there. Keep up the good work!! Axe
  8. Hi: Malwarebytes has found the following folders on my Win Vista machine: PUP.Optional.OpenCandy (Folder) PUP.Optional.OpenCandy (Folder) PUP.Optional.OpenCandy (Folder) PUP.Optional.FileScout.A (Folder) and they refuse to be deleted or renamed. DDS.txt ------------------------------------------------------------------------------------------- DDS (Ver_2012-11-20.01) - NTFS_x86 Internet Explorer: 9.0.8112.16506 BrowserJavaVersion: 10.25.2 Run by Tom Young at 16:39:45 on 2013-10-03 Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3326.1377 [GMT -7:00] . AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202} FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} . ============== Running Processes ================ . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\nvvsvc.exe C:\Program Files\Creative\Shared Files\CTAudSvc.exe C:\Windows\system32\SLsvc.exe C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe C:\Windows\system32\nvvsvc.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\system32\taskeng.exe C:\Windows\Explorer.EXE C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\Hawking\Control Center\Control Center.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Quicken\billmind.exe C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe C:\Program Files\ContourStoryteller\ContourAutoplay.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\MyTomTom 3\MyTomTomSA.exe C:\Windows\ehome\ehmsas.exe C:\Program Files\GameTracker\GSInGameService.exe c:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe C:\Program Files\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe C:\Program Files\Nitro\Reader 3\NitroPDFReaderDriverService3.exe C:\Windows\system32\PnkBstrA.exe C:\Program Files\CyberLink\Shared Files\RichVideo.exe C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\DRIVERS\xaudio.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Program Files\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe C:\Windows\System32\WUDFHost.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe C:\Windows\System32\calc.exe C:\Program Files\Quicken\qw.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Users\TOMYOU~1\AppData\Local\Temp\nsnDE45.tmp\nsE5E4.tmp C:\Users\TOMYOU~1\AppData\Local\Temp\nsnDE45.tmp\MBR.DAT C:\Windows\system32\Taskmgr.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation . ============== Pseudo HJT Report =============== . uWindow Title = Windows Internet Explorer provided by Comcast mWindow Title = Windows Internet Explorer provided by Comcast BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton security suite\engine\5.2.2.3\coieplg.dll BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton security suite\engine\5.2.2.3\ips\ipsbho.dll BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton security suite\engine\5.2.2.3\coieplg.dll uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe uRun: [spybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe uRun: [QuickenBillminder] c:\program files\quicken\Billmind.exe -startup uRun: [ContourCameraFinder] "c:\program files\contourstoryteller\ContourAutoplay.exe" uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe uRun: [MyTomTomSA.exe] "c:\program files\mytomtom 3\MyTomTomSA.exe" mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe" mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" mRun: [Hawking UDS Control Center] c:\program files\hawking\control center\Control Center.exe -mini mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon dRun: [CtxfiReg] CTXFIREG.exe /FAIL2 uPolicies-Explorer: NoDriveTypeAutoRun = dword:145 mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0 mPolicies-System: EnableLUA = dword:0 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000 IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll Trusted Zone: internet Trusted Zone: mcafee.com Trusted Zone: mcafee.com Trusted Zone: turbotax.com TCP: NameServer = 192.168.2.1 192.168.2.1 TCP: Interfaces\{386A2D13-A973-42B1-ADFE-A2BE676694D7} : DHCPNameServer = 192.168.2.1 192.168.2.1 Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll LSA: Authentication Packages = msv1_0 relog_ap LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg . ================= FIREFOX =================== . FF - ProfilePath - c:\users\tom young\appdata\roaming\mozilla\firefox\profiles\k0kb9aew.default\ FF - prefs.js: browser.search.selectedEngine - appbario12 Customized Web Search FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll FF - plugin: c:\program files\amazon\mp3 downloader\npAmazonMP3DownloaderPlugin101752.dll FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll FF - plugin: c:\program files\google\update\1.3.21.153\npGoogleUpdate3.dll FF - plugin: c:\program files\ign\download manager\npfpdlm.dll FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll FF - plugin: c:\program files\microsoft silverlight\5.1.20513.0\npctrlui.dll FF - plugin: c:\program files\nitro\reader 3\npdf.dll FF - plugin: c:\program files\nitro\reader 3\npnitroie.dll FF - plugin: c:\program files\nitro\reader 3\npnitromozilla.dll FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll FF - plugin: c:\programdata\id software\quakelive\npquakezero.dll FF - plugin: c:\users\tom young\appdata\locallow\unity\webplayer\loader\npUnity3D32.dll FF - plugin: c:\users\tom young\appdata\roaming\move networks\plugins\npqmp071505000010.dll FF - plugin: c:\users\tom young\appdata\roaming\move networks\plugins\npqmp071505000011.dll FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_8_800_168.dll FF - plugin: c:\windows\system32\npDeployJava1.dll FF - plugin: c:\windows\system32\npmproxy.dll FF - ExtSQL: 2013-08-30 16:02; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\coFFPlgn_2011_7_13_2 FF - ExtSQL: 2013-08-31 08:26; {465fcfbb-47a4-4866-a5d5-d12f9a77da00}; c:\users\tom young\appdata\roaming\mozilla\firefox\profiles\k0kb9aew.default\extensions\{465fcfbb-47a4-4866-a5d5-d12f9a77da00} . ============= SERVICES / DRIVERS =============== . . =============== Created Last 30 ================ . 2013-09-30 13:59:36 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2013-09-20 04:46:09 27152 ----a-w- c:\windows\system32\nitrolocalmon2.dll 2013-09-20 04:46:09 18448 ----a-w- c:\windows\system32\nitrolocalui2.dll 2013-09-20 04:46:01 -------- d-----w- c:\program files\Nitro 2013-09-20 04:46:01 -------- d-----w- c:\program files\common files\Nitro 2013-09-19 18:06:53 -------- d-----w- c:\users\tom young\appdata\roaming\Downloaded Installations 2013-09-16 19:30:40 4806016 ----a-w- c:\program files\mozilla firefox\extensions\{82af8dca-6de9-405d-bd5e-43525bdad38a}\components\SkypeFfComponent.dll 2013-09-16 19:30:40 4806016 ----a-w- c:\program files\mozilla firefox\browser\extensions\{82af8dca-6de9-405d-bd5e-43525bdad38a}\components\SkypeFfComponent.dll 2013-09-11 03:44:51 2049536 ----a-w- c:\windows\system32\win32k.sys 2013-09-11 03:44:49 615936 ----a-w- c:\windows\system32\themeui.dll . ==================== Find3M ==================== . 2013-09-20 13:57:06 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2013-09-20 13:57:06 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe 2013-08-02 04:09:35 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL 2013-07-31 10:00:20 1800704 ----a-w- c:\windows\system32\jscript9.dll 2013-07-31 09:52:44 1129472 ----a-w- c:\windows\system32\wininet.dll 2013-07-31 09:52:34 1427968 ----a-w- c:\windows\system32\inetcpl.cpl 2013-07-31 09:48:43 142848 ----a-w- c:\windows\system32\ieUnatt.exe 2013-07-31 09:48:09 420864 ----a-w- c:\windows\system32\vbscript.dll 2013-07-31 09:45:42 2382848 ----a-w- c:\windows\system32\mshtml.tlb 2013-07-17 19:41:34 2048 ----a-w- c:\windows\system32\tzres.dll 2013-07-10 09:47:00 783360 ----a-w- c:\windows\system32\rpcrt4.dll 2013-07-09 12:10:36 1205168 ----a-w- c:\windows\system32\ntdll.dll 2013-07-08 04:55:51 3603904 ----a-w- c:\windows\system32\ntkrnlpa.exe 2013-07-08 04:55:51 3551680 ----a-w- c:\windows\system32\ntoskrnl.exe 2013-07-08 04:20:04 172544 ----a-w- c:\windows\system32\wintrust.dll 2013-07-08 04:16:55 98304 ----a-w- c:\windows\system32\cryptnet.dll 2013-07-08 04:16:55 133120 ----a-w- c:\windows\system32\cryptsvc.dll 2013-07-08 04:16:54 992768 ----a-w- c:\windows\system32\crypt32.dll . ============= FINISH: 16:40:06.69 =============== Attach.txt ------------------------------------------------------------------------------------------- . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft® Windows Vista™ Home Premium Boot Device: \Device\HarddiskVolume3 Install Date: 4/12/2007 3:17:23 AM System Uptime: 10/3/2013 11:10:58 AM (5 hours ago) . Motherboard: ECS | | Nettle Processor: AMD Athlon 64 X2 Dual Core Processor 4800+ | Socket AM2 | 2500/201mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 290 GiB total, 192.584 GiB free. D: is FIXED (NTFS) - 8 GiB total, 0.59 GiB free. E: is CDROM () G: is Removable H: is Removable I: is Removable J: is FIXED (NTFS) - 128 GiB total, 74.59 GiB free. K: is FIXED (NTFS) - 62 GiB total, 57.027 GiB free. L: is FIXED (NTFS) - 279 GiB total, 240.082 GiB free. M: is Removable . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP2130: 10/3/2013 1:46:54 PM - Scheduled Checkpoint . ==== Installed Programs ====================== . Acrobat.com ActiveCheck component for HP Active Support Library Adobe AIR Adobe Digital Editions Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.8) Amazon MP3 Downloader 1.0.17 AmodGPSTracker AnswerWorks 4.0 Runtime - English AnswerWorks 5.0 English Runtime Apple Application Support ArcSoft PhotoStudio 5.5 ArcSoft Print Creations ArcSoft Print Creations - Album Page ArcSoft Print Creations - Funhouse ArcSoft Print Creations - Greeting Card ArcSoft Print Creations - Photo Book ArcSoft Print Creations - Photo Calendar ArcSoft Print Creations - Scrapbook ArcSoft Print Creations - Slimline Card AutoUpdate Bonjour Canon Auto Update Service Canon Camera Window DC_DV 6 for ZoomBrowser EX Canon G.726 WMP-Decoder Canon MOV Decoder Canon MOV Encoder Canon MovieEdit Task for ZoomBrowser EX Canon MP Navigator EX 2.0 Canon RAW Image Task for ZoomBrowser EX Canon RemoteCapture Task for ZoomBrowser EX Canon Utilities EOS Video Snapshot Task for ZoomBrowser EX Canon Utilities PhotoStitch Canon Utilities Solution Menu Canon Utilities ZoomBrowser EX Canon ZoomBrowser EX Memory Card Utility CanoScan LiDE 200 Scanner Driver CCScore CDDRV_Installer CoffeeCup HTML Editor CoffeeCup LockBox Comcast High-Speed Internet Install Wizard Comcast Rhapsody Compatibility Pack for the 2007 Office system Contour Storyteller Creative Audio Control Panel Creative Sound Blaster Properties D3DX10 Desktop Doctor DHTML Editing Component DivX Download Manager 2.3.6 Dropbox Dual-Core Optimizer Easy Picture2Icon 2.1 Enhanced Multimedia Keyboard Solution EPSON Printer Software Eraser 6.0.6.1376 erLT ESSBrwr ESSCDBK ESScore ESSgui ESSini ESSPCD ESSPDock ESSTOOLS essvatgt FileZilla Client 3.1.1.1 GameCenter GameSpy Arcade GameTracker Lite GIMP 2.6.11 Google Earth Google SketchUp 8 Google Update Helper Hardware Diagnostic Tools Hawking Control Center HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) HP Active Support Library HP Active Support Library 32 bit components HP Connections (remove only) HP Customer Feedback HP Easy Setup - Core HP On-Screen Caps/Num/Scroll Lock Indicator HP Photosmart Essential 2.01 HP Photosmart Essential2.01 HP Picasso Media Center Add-In HPAsset component for HP Active Support Library IGN Download Manager 2.3.2 iSEEK AnswerWorks English Runtime Java 7 Update 25 Java Auto Updater JavaFX 2.1.1 KhalInstallWrapper Kodak EasyShare software LG United Mobile Driver LightScribe 1.4.136.1 Logitech SetPoint Logitech Vid Logitech Webcam Software Logitech Webcam Software Driver Package MagicTunePremium Malwarebytes Anti-Malware version 1.75.0.1300 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office File Validation Add-In Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Office Standard Edition 2003 Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Works MobileMe Control Panel Move Media Player Mozilla Firefox 24.0 (x86 en-US) Mozilla Maintenance Service MSN Money Investment Toolbox MSVCRT MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB941833) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) muvee autoProducer 5.0 My HP Games MyTomTom 3.2.0.1220 netbrdg Nitro Reader 3 Nolo's Encyclopedia of Everyday Law Norton Security Suite NVIDIA 3D Vision Controller Driver 314.22 NVIDIA Control Panel 314.22 NVIDIA Graphics Driver 314.22 NVIDIA Install Application NVIDIA PhysX NVIDIA PhysX System Software 9.12.1031 NVIDIA Update 1.12.12 NVIDIA Update Components Octoshape add-in for Adobe Flash Player OfotoXMI OGA Notifier 2.0.0048.0 OpenAL Paint.NET v3.5.11 PDF reDirect (remove only) Ping Plotter Freeware PowerDVD PrimoPDF -- brought to you by Nitro PDF Software Pro Cycling Manager - 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Search & Destroy SSA Benefit Calculator staticcr swMSM System Requirements Lab TaxCut Premium + State + Efile 2008 Threewave 1.6 Turbo Lister 2 TurboCAD Deluxe 16 TurboCAD Designer 14 TurboCAD Designer 15 TurboCAD Designer 16 TurboCAD Symbols TurboFLOORPLAN Home & Landscape Pro TurboTax 2008 TurboTax 2008 wcaiper TurboTax 2008 WinPerFedFormset TurboTax 2008 WinPerProgramHelp TurboTax 2008 WinPerReleaseEngine TurboTax 2008 WinPerTaxSupport TurboTax 2008 WinPerUserEducation TurboTax 2008 wrapper TurboTax 2009 TurboTax 2009 wcaiper TurboTax 2009 WinPerFedFormset TurboTax 2009 WinPerReleaseEngine TurboTax 2009 WinPerTaxSupport TurboTax 2009 wrapper TurboTax 2010 TurboTax 2010 wcaiper TurboTax 2010 WinPerFedFormset TurboTax 2010 WinPerReleaseEngine TurboTax 2010 WinPerTaxSupport TurboTax 2010 wrapper TurboTax 2011 TurboTax 2011 wcaiper TurboTax 2011 WinPerFedFormset TurboTax 2011 WinPerReleaseEngine TurboTax 2011 WinPerTaxSupport TurboTax 2011 wrapper TurboTax 2012 TurboTax 2012 waliper TurboTax 2012 waziper TurboTax 2012 wcaiper TurboTax 2012 wcoiper TurboTax 2012 wctiper TurboTax 2012 wdciper TurboTax 2012 wdeiper TurboTax 2012 wgaiper TurboTax 2012 wiliper TurboTax 2012 WinPerFedFormset TurboTax 2012 WinPerReleaseEngine TurboTax 2012 WinPerTaxSupport TurboTax 2012 wlaiper TurboTax 2012 wrapper TurboTax Deluxe 2007 TurboTax Deluxe Deduction Maximizer 2006 TurboTax ItsDeductible 2006 Unity Web Player Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) VideoToolkit01 Virtual Earth 3D (Beta) Visual Studio C++ 10.0 Runtime Volume Panel VPRINTOL WexTech AnswerWorks WinDirStat 1.1.2 Windows 7 Upgrade Advisor Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack Windows Media Player Firefox Plugin WIRELESS World of Padman . ==== Event Viewer Messages From Past Week ======== . 9/26/2013 10:11:38 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TrkWks service. 9/26/2013 10:11:08 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service. 10/3/2013 7:18:49 AM, Error: bowser [8003] - The master browser has received a server announcement from the computer DELL-BOX that believes that it is the master browser for the domain on transport NetBT_Tcpip_{386A2D13-A973-42B1-ADFE-A2BE67669. The master browser is stopping or an election is being forced. 10/3/2013 11:14:54 AM, Error: Service Control Manager [7038] - The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: Logon failure: the specified account password has expired. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC). 10/3/2013 11:14:54 AM, Error: Service Control Manager [7000] - The NVIDIA Update Service Daemon service failed to start due to the following error: The service did not start due to a logon failure. 10/3/2013 11:11:36 AM, Error: EventLog [6008] - The previous system shutdown at 11:08:44 AM on 10/3/2013 was unexpected. 10/3/2013 1:44:43 PM, Error: volsnap [14] - The shadow copies of volume C: were aborted because of an IO failure on volume C:. . ==== End Of File =========================== Thanks in advance for any help!
  9. I try to run Malwarebytes scan weekly, and today's came up with 13 malicious items. 10 are registry keys with vendor name PUP.Optional.CrossRider and PUP.Optional.Wajam. The other 3 are files: PUP.Optional.Conduit.A, PUP.Optional.OpenCandy and PUP.Optional.CrossRider. I really don't know what these mean, but perusing the forums I see some folks have had these and run into Big Issues when simply removing them. Can you please provide me some idiot-proof instrux on how to proceed? (I do computer kinda like I do car: as long as everything's working I can make it go anywhere, but if anything goes wrong under the hood, I'm totally helpless.) Thanks.
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