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  1. hi, I downloaded malwarebytes anti-malware at the official site it.malwarebytes.com and norton security says me it's a virus. it's possible ? thanks
  2. So, I have a quick question about Malware bytes. If I were to have Malwarebytes real time protection on & Norton also has real time protection on, would this cause any conflicts between them or delay the detection of malware ? Is it even recommended having both of them on RTP(real time protection) or only one of them.
  3. Hi everyone this is my first post! Happy to have found this forum. I'm just starting to learn about malware removal. My main question is should I join AlienVault Open Threat Exchange? I'd like to be able to more easily identify threats that are found on my devices and network. The website is https://otx.alienvault.com . I'd also like to learn how to identify who an IP address belongs to and if it is safe. Below are details related to the malware on my iMac (Mojave 10.14.6. If anyone cares to delve in and comment on any of it, that would be fantastic. Thank you in advance. My Safari (v13.1) cache has 50+ websites in it that I have not navigated to, and if I delete each cache individually, some automatically come back. I've looked into a few of these cached sites, but am extremely hesitant to continue to go to these websites or even to google them to investigate because it may raise my risk of getting infected. I've run EasyFind (Devon Technologies app) searches on some of the websites in the cache, and it is not finding them despite searching all files and volumes. 1st run of the Premium trial of Malwarebytes found Crossrider, mitmproxy, a browser extension in Chrome (adware), several files and directories related to TopicLookup, and a couple other files and directories. Screenshot attached of quarantined items. Nothing else found since then and my trial has run out; should I upgrade to Premium? Flash Player was installed and updated multiple times from a 3rd party. This was over a year ago; I don't remember doing it but it updated monthly for some time. Adobe cannot find it on my iMac to uninstall it; I'm assuming that is because Flash Player was not installed from Adobe to begin with. I've started to manually find and delete the Flash files. Deleting Flash Player from the system preferences pane requires me to put in my admin password, which I haven't done yet (again, hesitant). EtreCheck report below. I am new to EtreCheck and am still deciphering the report. I have a runaway process and kernel panics that could be related to 3rd party software. Also, I downloaded Norton from my Internet provider (xfinity) on 4-9-2020, and EtreCheck shows Norton for Mac and Norton Security were both installed. The app is Norton Security; I can't find Norton For Mac anywhere on my iMac. At any rate, Norton Security has been useless in finding threats. EtreCheck version: 5.5.4 (5106) Report generated: 2020-04-28 03:34:46 Download EtreCheck from https://etrecheck.com Runtime: 2:04 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Other problem Description: Remove Flash Player, adware, malware Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Kernel panics - This system has experienced kernel panics that could be related to 3rd party software. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy network usage - This machine has recently restarted and has high network usage. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 4.2 GHz Intel Core i7 (i7-7700K) CPU: 4-core 8 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 2400 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR4 2400 BANK 1/DIMM1 - Empty Video Information: Radeon Pro 580 - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM2048L 2.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 2.00 TB disk1 [APFS Virtual drive] 2.00 TB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 653.85 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) Mounted Volumes: disk1s1 - Macintosh HD 2.00 TB (Shared - 653.85 GB used, 1.35 TB available, 1.34 TB free) APFS Mount point: / disk1s4 - VM [APFS VM] 2.00 TB (Shared - 5.37 GB used, 1.34 TB free) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G4032) Time since boot: About 4 hours Notifications: EtreCheck.app 5 notifications Safari.app 4 notifications Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.symantec.sharedsettings.MES.plist Executable: /Library/Application Support/Symantec/Silo/MES/DomainSettings/SymSharedSettingsd Details: Executable file is not accessible without Full Drive Access 32-bit Applications: 5 32-bit apps Kernel Extensions: /Library/Application Support/Malwarebytes/MBAM/Kext MB_MBAM_Protection.kext (Malwarebytes Corporation, 4.4 - SDK 10.11) /Library/Extensions SymXIPS.kext (Symantec, 9.0.1 - SDK 10.10) SymInternetSecurity.kext (Symantec, 9.0.3 - SDK 10.10) SymIPS.kext (Symantec, 9.0.2 - SDK 10.10) NortonForMac.kext (Symantec, 9.0.1 - SDK 10.10) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 187 Apple tasks [Running] 97 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 199 Apple tasks [Running] 97 Apple tasks Launch Agents: [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-21) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-21) [Running] com.symantec.uiagent.application.MES.plist (Symantec - installed 2020-03-26) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-03-18) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-04-27) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-21) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-01-23) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-21) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-01-15) [Loaded] com.symantec.SymLUHelper.MES.plist (Symantec - installed 2020-03-26) [Loaded] com.symantec.UninstallerToolHelper.MES.plist (Symantec - installed 2020-03-26) [Loaded] com.symantec.deepsightdownload.MES.plist (Symantec - installed 2020-03-26) [Loaded] com.symantec.dsp.nortonaggregatord.MES.plist (Symantec - installed 2020-03-26) [Running] com.symantec.kexthelper.MES.plist (Symantec - installed 2020-03-26) [Loaded] com.symantec.liveupdate.daemon.MES.plist (Symantec - installed 2020-03-26) [Running] com.symantec.sharedsettings.MES.plist (? 84ffa067 - installed 2020-03-26) [Running] com.symantec.symdaemon.MES.plist (Symantec - installed 2020-03-26) [Loaded] com.symantec.symqual.detail.MES.plist (Symantec - installed 2020-03-26) [Loaded] com.symantec.symqual.panicreporter.MES.plist (Symantec - installed 2020-03-26) [Loaded] com.symantec.symqual.submit.MES.plist (Symantec - installed 2020-03-26) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2019-03-24) User Launch Agents: [Other] com.google.keystone.agent.plist (Google, Inc. - installed 2020-04-27) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-04-27) User Login Items: [Running] CIJSULAgent (Canon Inc. - installed 2019-03-24) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-01-23) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-01-23) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2019-05-16) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-01-08) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2019-01-08) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2019-01-08) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-20) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-04-15) AirPlay: 2.0 (Apple - installed 2020-04-15) AppleAVBAudio: 760.6 (Apple - installed 2019-09-20) BridgeAudioSP: 5.52 (Apple - installed 2020-04-15) iSightAudio: 7.7.3 (Apple - installed 2019-09-20) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-02-25) Time Machine: Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 2.00 TB - Disk used: 660.08 GB Destinations: Data [Network] (Last used) Total size: 2.85 TB Total number of backups: 20 Oldest backup: 2020-03-15 10:45:32 Last backup: 2020-04-28 03:13:43 16 local snapshots Oldest local snapshot: 2020-04-27 03:11:25 Last local snapshot: 2020-04-28 03:08:02 Performance: System Load: 3.20 (1 min ago) 2.51 (5 min ago) 2.26 (15 min ago) Nominal I/O speed: 7.97 MB/s File system: 30.11 seconds Write speed: 2267 MB/s Read speed: 2832 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 18 % Idle: 78 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 127.13 % (?) Console 25.05 % (Apple) EasyFind 7.43 % (App Store) Safari 4.80 % (Apple) EtreCheck 2.89 % (App Store) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 443 MB (App Store) Console 246 MB (Apple) Safari 183 MB (Apple) Finder 177 MB (Apple) EasyFind 122 MB (App Store) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 638 MB / 1.13 GB (?) com.apple.WebKit.Networking 2 MB / 408 KB (Apple) SystemUIServer 873 B / 36 B (Apple) Terminal 0 B / 0 B (Apple) diagnostics_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 23 MB Used RAM: 7.02 GB Cached files: 982 MB Available RAM: 1006 MB Swap Used: 1.76 GB Software Installs (past 30 days): Install Date Name (Version) 2020-04-01 Numbers (10.0) 2020-04-01 Pages (10.0) 2020-04-01 Keynote (10.0) 2020-04-02 Safari (13.1) 2020-04-02 MRTConfigData (1.58) 2020-04-09 Norton For Mac ( 2020-04-09 Norton Security SKU ( 2020-04-15 Security Update 2020-002 (10.14.6) 2020-04-15 Mobile Device ( 2020-04-15 Microsoft Excel (16.36.20041300) 2020-04-15 Microsoft OneNote (16.36.20041300) 2020-04-15 Microsoft Outlook (16.36.20041300) 2020-04-15 Microsoft PowerPoint (16.36.20041300) 2020-04-16 XProtectPlistConfigData (2119) 2020-04-21 Microsoft AutoUpdate (4.22.20042003) 2020-04-27 EasyFind (4.9.3) 2020-04-27 EtreCheck (5.5.4) 2020-04-27 Microsoft Word (16.36.20041300) 2020-04-27 Malwarebytes for Mac (1.0) Diagnostics Information (past 7-30 days): 2020-04-28 03:19:47 Safari.app - Crash (15 times) Executable: /Applications/Safari.app Details: dyld: launch, loading dependent libraries 2020-04-27 23:43:59 coreservicesd - High CPU Use (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/Support/coreservicesd 2020-04-26 06:07:30 com.apple.WebKit.WebContent - High CPU Use Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2020-04-25 22:53:44 backupd - High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2020-04-22 13:44:47 Kernel Panic (2 times) Details: panic(cpu 0 caller 0xffffff8013205446): "a freed zone element has been modified in zone kalloc.128: expected 0xdeadbeefdeadbeef but found 0x ffffff803a83c250, bits changed 0x2152416fe42e7cbf, at offset 88 of 128 in element 0xffffff803a83b800, cookies 0x3f00119a67238ab8 0x53521dd0d 22eb3d"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-4903.2 78.28/osfmk/kern/zalloc.c:1206 3rd party kernel extensions: com.malwarebytes.mbam.rtprotection com.symantec.SymXIPS com.symantec.internetSecurity.kext com.symantec.ips.kext com.symantec.nfm.kext End of report If you got this far, I am indebted to your kindness. Thank you!
  4. Lately i'm getting messages from my Norton antivirus saying that it blocked an attack from "log4.clouduetrika.com" These are the advanced details System Infected: Miner.BitcoinMiner Activity 9 "log4.clouduetricka.com (, 453)","TCP, Poort 453" The attack resulted from: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSWOW64\CS-CZ\S-1-5-31\TIWORKER.EXE.
  5. I have recently acquired a popup ad virus on my iMac (macOS High Sierra 10.13.6). This virus sends my multiple popup ads through out the day telling me my Nortons or McAfee has expired, My Mac has a virus sent from a mock apple website page and virus protection ads. Each popup includes costsimpleplay.com on the notification. I have blocked this site from notifications and popups with no success. When I run my Malwarebytes it tells my my computer is clean. I have found one site about this virus, however it only explains how to rid it on a PC. Please help!
  6. Hi, First of all, I'm sorry my Norton is in Dutch. Next, I'm sorry if my English isn't all up there. I'll do my best :) Yesterday I noticed that Norton gave me lots of warnings about an attack. (System infected: Miner.bitcoinminer activity 7). The interval between the warnings is around 6 seconds. I really need a solution. I have way too much important files about my internship and school on my laptop; which leads me to the next question: If I follow the help, will that make me lose any files? I'll put a screen of the Norton warning in this thread. Thanks in advance.
  7. Hi, I have Norton Security installed and running on my computer. Can I have Malwarebytes simultaneously runing on the same PC? Do you consider that this is a good idea? Because I am not an expert on cybersecurity, I would like to know your oppinion. Do both programs working together cover more harmfull cases than only one?' Maybe it is a bad idea? or Maybe not? Thank you very much in advance!😉
  8. So I’ve read other forums on this website on how to remove the “Miner.Bitcoinminer Activity 7” that norton keeps popping up, I’ve read other forums and followed what they did but I’m not sure if I did it right, it would be helpful if i could get help from a professional or similar, on the side note I have windows.
  9. Just an FYI that an update to MB Premium v3.2.2.2018 (CU 1.0.188) did not fix the issue described in my previous thread MB / Norton Exploit Protection Conflict with 32-bit Firefox Browser? where my Norton Security Automatic LiveUpdates (ALUs) fail if MB's Web Protection module is enabled. I performed an over-the-top update from v3.1.2 to v.3.2.2 on 27-Aug-2017 using the latest installer from https://downloads.malwarebytes.com/file/mb3 (note that the Settings | Application | Application Update | Install Application Updates button reported that "No updates are available"). I ran MB v3.2.2 with Web Protection and Exploit Protection both disabled (Ransomware Protection is automatically disabled on my 32-bit vista machine) and confirmed that my background Norton ALUs were running correctly. I then enabled Web Protection 28-Aug-2017 @ 9:27 AM and re-booted, and the very first Norton ALU was cancelled after trying to run to completion for over 80 min. mb-check-results.zip FRST.txt Addition.txt ---------- 32-bit Vista Home Premium SP2 * Firefox ESR v52.3.0 * NS Premium v22.10.0.85 * MB Premium v3.2.2.2018-1.0.188 HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS
  10. My other machine is blocked from the Internet as reported by Chrome and IE. Malwarebytes is blocking outbound every few seconds, referring to dropbox,norton wifi privacy, chrome, etc. I ran both Norton and Malwarebytes without a cable or wireless enabled. Neither found any issue. I'm typing this from another machine using the same network with no issue. Two other machines have accessed the network, also with no issues. I need some assistance to get the faulty machine back online. Thanks. Joel
  11. I have been using Norton Utilities and Malwarebytes Premium for several years with no problems. Recently I get a message from Malwarebytes Premium that my Real-Time Protection is turned off. When turn it on, it automatically switches off. I believe this is a lack of compatibility with Norton Utilities. Does anyone have an idea of how to resolve? Thanks, Pam
  12. Does anyone know of a possible conflict with the exploit protection modules of MB v3.1.2 and Norton v22.x on 32-bit operating systems? I recently upgraded from MBAM Premium v2.2.1 to MB Premium v3.1.2 on a 32-bit Vista SP2 laptop. Since the upgrade my Firefox ESR browser has been very slow and occasionally crashes on exit due to shutdown hangs. The Modules tab of the Mozilla crash reports always flag Malwarebytes' mbae.dll, Norton's IPSEng32.dll (Intrusion Prevention System script engine, which includes exploit protection) and NVIDIA's nvwgf2um.dll (D3D10 driver). Here are few recent crash reports: https://crash-stats.mozilla.com/report/index/432f89de-df42-457b-bd23-10eed0170610#tab-modules https://crash-stats.mozilla.com/report/index/0614fcd3-9b76-4847-87f5-44f4e0170610#tab-modules I'm aware that Vista SP2 reached it's end of extended support on 11-Apr-2017 but MB v3.1.2's real-time protection seems much more problematic than MBAM v2.2.1. Here's a few changes I've tested since upgrading that seem to improve system performance: Add mutual scan exclusions in both MB v3 and Norton v22 Disable Web Protection in MB v3. This solves intermittent Automatic LiveUpdate failures in Norton (I had this problem with MBAM v2.2.1 as well). Disable Exploit Prevention in Norton v22 (Settings | Firewall | Intrusion and Browser Protection | Exploit Prevention). This solves Firefox browser slow response times and crashes. Note that my Vista SP2, Norton v22, MB v3 and Firefox ESR v52 are all fully patched and I have the latest available drivers for my NVIDIA GeForce graphics card. I also did a complete wipe of MBAM v2.2.1 off my system before installing MB v3.1.2 (deactivate and uninstall MBAM v 2.2.1 from Control Panel, re-boot and run new MB-Clean v3.1.0.1004 tool, manually delete remnants in C:\ProgramData\Malwarebytes). mb-check-results.zip FRST.txt Addition.txt ----------- 32-bit Vista Home Premium SP2 * Firefox ESR v52.1.2 * NS Premium v22.9.4.8 * MB Premium v3.1.2.1733-1.0.141 HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS
  13. I recently upgraded from MBAM Premium v2.2.1 to MB Premium v3.1.2 on a 32-bit Vista SP2 computer. I have Norton Security v22.9.4.8 installed and my Windows Security Center now shows both NS and MB as installed virus protection programs. Would it be prudent for me to change Settings | Application | Windows Security Center to Never register Malwarebytes in the Windows Security Center and leave NS as my only registered antivirus? The status indicator for Windows Security Center in my system tray doesn't display a red shield with an "X" through it (at least when I test with my automatic Windows Updates enabled) but the online Malwarebytes Help documentation for this setting seems to imply that Malwarebytes should not be registered if another antivirus program is installed. I'm not sure about the best way to proceed since that documentation only refers to Win 7 or higher machines using Microsoft antivirus products like MSE and Windows Defender. (Note: The built-in Windows Defender on my Vista SP2 machine is an anti-malware scanner that only scans for a small subset of malware programs. My Windows Defender is automatically disabled at boot-up by my Norton antivirus.) ----------- 32-bit Vista Home Premium SP2 * Firefox ESR v52.1.2 * NS Premium v22.9.4.8 * MBAM Premium v3.1.2 HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS
  14. Just within the last 2 days, I have had several clients install MalwareBytes via after mbam clean or existing upgrade. In three specific cases, the Windows 7 SP1 McAfee Security Suite 15.x from AT&T system immediately became slow and unusable. Another Windows 7 Pro SP1 client running current Thunderbird 45.7.0 lost all email folders and accounts when opened. Yet another client running Norton Business Suite on Windows 8.1 Pro also was unuseable from slowness. Shutting down MalwareBytes resolved the problem on all systems. In all cases, reverting back to MalwareBytes completely resolved all issues. Was this even platform tested before releasing?
  15. I am using Malwarebytes 3.0 Premium and Norton Security Both software are running with standard real-time features, in addition to the fact that Malwarebytes has been manually set by me to scan for rootkits. Why scanning for rootkits is not enabled by default, I don't know. Anyways, which files and folders in Malwarebytes and Norton Security should I set for exclusion? I want to set the Norton Security program to be excluded from Malwarebytes scans and the Malwarebytes program to be excluded from all Norton Security scans. So far, the only Norton folder set for exclusion in Malwarebytes is C:\Program Files (x86)\Norton Security And no Malwarebytes files or folders have as of yet been excluded from Norton scans.
  16. Hello there! So recently, about 3 days ago I installed a program. The program came with a suspicious "bundle" that just installed a bunch of crap onto my desktop. I knew this was not right so I deleted all the programs that came with the bundle immediately. So now for three days i've been getting pop-up ads, it is not like the usual one click ,one pop-up though. My problem is kinda similar in one way. The thing is that a new tab with advertisement (most of the time "hotchatdate.com" and "wonderlands.com") opens every 20-25 minutes . It only occurs in google chrome , I haven't tried installing Firefox or any other browser, but I have Microsoft Edge and everything seems fine over there. I should probably mention that i get popups even if i have the google web browser closed. I've tried so many antiviruses and anti-malware softwares, you cant even imagine - malwarebytes,ADWcleaner,Hitamnpro,AVG, Norton, and yes, don't even ask, I've tried the google extensions thing - nothing there at all. I've gone to control panel/uninstall a program - nothing there either. I think that I have to solve this manually. If you guys have any idea of fixing this problem, please let me know! Thanks in advance! -Alexander
  17. I use Norton Internet Security (NIS) v. as my antivirus and have encountered a problem where my background NIS Pulse Updates, which should complete in 1 - 2 seconds, will fail to terminate and will run continually (i.e., until re-boot) if MBAM Premium's Malicious Website Protection is enabled. Here are sample screenshots: Norton Pulse Update Runs With MBAM Malicious Website Protection Disabled: Norton Pulse Update Fails With MBAM Malicious Website Protection Enabled: I first noticed this problem in MBAM Premium v. 2.0.3. I followed the MBAM clean removal process here to perform a clean re-install of v. 2.0.4 but this has not solved the problem. I created the recommended exclusions for MBAM executables in NIS for both scans and realtime protection (see attached screenshot) and also added my entire NIS installation folder (C:\Program Files\Norton Internet Security) in MBAM's malware exclusions but nothing I've tried so far has sovled the problem. NIS appears to function normally if I enable MBAM's realtime Malware Protection and leave Malicious Website Protection disabled. Is there some web exclusion for the Norton update servers that I have to create in MBAM in order to get my NIS Pulse Updates to run to completion when MBAM's Malicious Website Protection is enabled? ------------- 32-bit Vista Home Premium SP2 * Firefox 34.0.5 * NIS 2013 v. * MBAM Premium HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS
  18. Hi, Everything was working fine until aboutan hour ago or so. Now, MBAE seems to have stopped sheilding Firefox (I'm not getting the little pop-up notoofcation, like I am still for other prgrams). The only new thing is that I just recently updated my Norton Security to Thank you
  19. I have just recently brought a new replacement laptop running Windows 10 / 64 bit and subscribed to Norton 360. I then installed the free trial Malwarebytes Anti-Malware. I now get the prompt that the trial is about to expire. I am considering upgrading to the Pro version, but it appears you need to pay for a yearly subscription. I thought there was a lifetime subscription? I also need to know if there is any issue with my Windows 10 and Norton 360 that I need to know about before I upgrade. I use MailWasher, MS Outlook with Office suite, Chrome and Firefox browser. Thanks in advance
  20. Hi! Please can tell me what message "Adware.Aureate" in Norton Security is. Every day I get this warn message in Norton. Is ist dangerous or a security problem? What can I do to resolve this problem? Please see attachments. Sorry for bad english, my better language is german. Thanks in advance
  21. Greetings! I'm a bit confused and I thank you in advance for your feedback. I'm running Win10 Pro and have had Norton Internet Security for several years. I recently installed Anti-Malware and Anti-Exploit (both Home Premium). With the introduction of these extra security layers, my browser(s) have slowed significantly which I intuitively don't find surprising. However, I'd like to properly configure and better optimize my setup, if possible. First, my read of the online data says the followwing: Anti-exploit should have no impact on Norton and should be run concurrently. Anti-malware does not need to run concurrently, but should be executed on a schedule.Are the above two statements correct? The logic is that I understand anti-malware to primarily be a scanner for removing installed threats, but it also claims to do real-time scanning of inbound traffic. I understand anti-exploit is strictly a real-time scanner of inbound traffic. If so, then can I expect anti-exploit to provide all the real-time protection services as anti-malware? If so, then can I turn off the 'Start Anti-Malware with Windows' option and only run anti-malware on a schedule? And finally, my understanding is that both anti-malware and anti-exploit are not intended to capture the same stuff Norton does since it's anti-virus). However, anti-exploit should catch many things Norton will not. (I believe the distinction is between zero-day and older, legacy threats. Norton is weaker against zero-day threats.) So, my friendly gurus, what say you?
  22. Well here I'm not completely sure what's going on but it's potentially very serious. Apparently Norton keeps showing up a window alerting me that a Bloodhound type exploit has been detected in my browser under one of my profiles (firefox) on my old computer that I require for work (it has my modeling program). I obviously cannot just delete that profile considering the immense data I need. In any case, Norton alerts me that is has been cleaned but then it started showing up a second and then a third time saying it was cleansed (but it obviously was not). At this point I became worried and looked more into Bloodhound (33). Apparently it's very high risk and can do some serious damage but it's not completely identified because Bloodhound is just a detection designation that Norton gave it and exploit 33 is the type of that class. I might have felt that damage too considering my Firewall (Comodo) has been acting strange lately as if it does not remember all the programs and connections I've allowed or disallowed. I was also forced to redownload Norton as if the program itself has been eaten away by something, so much so that hundreds of megabytes were just chunked out. Malwarebytes is working fine and I just did a scan with it. It DID detect some things but I quartined them all. This is obviously very serious, which is why I decided to reboot into Safe Mode immediately and am now asking for expert assistance. ​Please keep in mind I did the Farbar scan in Safe Mode. I am still currently in Safe Mode and awaiting further instruction.
  23. Lately I've been getting intrusion attempt alerts from Norton (3 in the past 2 weeks). Previously I never had any but these are strange, the acting path looks suspicious, I believe I may have an infection. Details are as follows: Category: Intrusion PreventionDate & Time,Risk,Activity,Status,Recommended Action,IPS Alert Name,Default Action,Action Taken,Attacking Computer,Attacker URL,Destination Address,Source Address,Traffic Description8/6/2014 1:08:34 AM,High,An intrusion attempt by was blocked.,Blocked,No Action Required,Web Attack: Malicious File Download 12,No Action Required,No Action Required,", 80","www.downgbb.com/US/Installer.php?dv1=10845073&dv2=&dv3=&dv4=&sec_id=qWJ8vBQjIEzEzrekY9hpCTekD38jfEJQvk8rNasah0H8vk8dNBwe7rCQvnsRPBYKPBV4h0z0qWsRhnhazoRavWMRNbëë&marketing_fid=MTQwNzMxMjQ2Ny04MjFjM2E0OTVhZDY5MmJiODBkNmMwNWNmYjBiZDIwOA==","CEE-PC (, 50137)",,"TCP, www-http"Network traffic from <b>www.downgbb.com/US/Installer.php?dv1=10845073&dv2=&dv3=&dv4=&sec_id=qWJ8vBQjIEzEzrekY9hpCTekD38jfEJQvk8rNasah0H8vk8dNBwe7rCQvnsRPBYKPBV4h0z0qWsRhnhazoRavWMRNbëë&marketing_fid=MTQwNzMxMjQ2Ny04MjFjM2E0OTVhZDY5MmJiODBkNmMwNWNmYjBiZDIwOA==</b> matches the signature of a known attack. The attack was resulted from \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSWOW64\SVCHOST.EXE. To stop being notified for this type of traffic, in the <b>Actions</b> panel, click <b>Stop Notifying Me</b>.
  24. Starting about 2-3 weeks ago, my PC began to lag alot more when it came to the internet and other applications, I began losing connection alot more, and, me, being suspicious of it, decided to run scans (I run them daily). Full, Quick, Cusom, on things like Avast, MBAM, SUPERantispyware, etc, all came up with nothing except tracking cookies. A few hours ago, my computer randomly BSOD'd. Its 4 years old, Windows 7, I believe 64 bit, and an ACER. I'd like help to see if I'm actually infected or not, and, if I am, how to clean my computer. All help is welcome!
  25. Can I replace my Norton antivirus with Malwarebytes? Or, Does Malwarebytes detect and prevent all known virus and malware threats? I recently purchased Malwarbytes and am wondering if I need to keep my Norton? Rayzor
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