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  1. All: I have been asked by a member of the DisplayLink support team, a tech solutions provider for (among things) USB-dock based graphics display, hot desking and other peripheral support, to share information with Malwarebytes, its users and, specifically, the Malwarebytes support team, regarding issues/conflicts that I experienced between the latest Malwarebytes for Windows software and the latest DisplayLink for Windows drivers and software; as well as to share the solution/steps that I came up with and discovered to solve my issue. I note that I am currently (i) a Malwarebytes premium s
  2. My 1-year old Mac Air laptop was massively hacked on 3/28/19. I’ve figured out how it happened and it disguised itself as a source for published medical papers. It made its debut by shutting my laptop down and when I restarted it I couldn’t use google as my safari search engine despite it showing in system preferences. All searches were directed to Yahoo! and the sites there weren’t authentic. I couldn’t even get on Apple support. I believe the malware may have gotten in through my gmail as that account was seriously affected. The more I tried to figure out what was going on by going by sea
  3. I recently purchased a license for MB3. However, whenever I try to activate the product, I am prompted with "Unable to connect to the server" error. I've attached my logs bellow. Thanks in advance. mb-check-results.zip
  4. I'm not very computer savvy, so these are probably stupid questions. I work with a Windows 10 PC at a small business which is part of a network. The files I work with are all saved on a "shared drive" on the server computer". Sometimes I save files to my Desktop or download files to my Downloads folder on the C:\ Drive, before saving an updated copy to the "shared drive" at the end of the week. When I right-click and view properties for C:\ and view the "Sharing" tab, it says this drive is "Not Shared". Questions: 1) Does "Not Shared" mean that C:\ is not
  5. Greetings! I am the proud owner of a subscription to the super-duper premium version of Malwarebytes (V 3.5.1, current as of this instant date) My system is a Windows-7 Professional 64 bit version on an HP Envy series EliteBook 8750, maxed out to the gills. Issue: Malwarebytes Premium 3.5.1 will not allow even a right-click scan of a networked folder. I suspect that this is a marketing issue to differentiate their Super-Professional For Businesses with Deep Pockets version. OK, I can accept that. (I used to run a computer business and was a dealer for a compet
  6. Yesterday, this incident happen :- 1. Windows 7 client could not logon to AD. Done all the network troubleshooting and still cannot logon into AD. Stopped the MWB services and suddenly all back to normal and the client able to join domain/login normally. 2. My MWB admin server could not be pinged. I have installed MWB admin and also client for the server. It looks like something running at the back (not sure what). After uninstall the client for the server, all back to normal. Is there anyone having the same issue like mine or it happen before to you? how to solve such issues an
  7. Hello, I just bought a licence of Malwarebytes Premium and downloaded the application. When I try to Activate Licence, I type my license key and click on "Activate License", and this error appears: Then I press OK and this second message appears: These messages also appear whenever I start Malwarebytes. I've reinstalled, used the cleanup tool, nothing worked. I really need to get this working. Thank you for your help. mb-check-results.zip
  8. I recently reinstalled Malwarebytes Premium 3.3.1 to try and correct an issue where it could not contact the server to download updates, but now after the reinstall I am stuck in Free with it giving the same error every time I try to enter in my License Key. After several restarts I see the same error message. Below are the logs and a screencap of the message. Any help would be greatly appreciated. FRST.txt Addition.txt mb-check-results.zip mb-check-results.txt
  9. Hello, I recently purchased premium for Malwarebytes and I have been unable to activate my license key and ID. Attached are the... MBAM Logs Zipped: MBAMServiceLogs.zip First.txt: FRST.txt Addition: Addition.tx MB-CheckResults Zipped: mb-check-results.zip And finally a screenshot of what happens: Thank you for any help, I really appreciate it!
  10. Gif of pubads.g.doubleclick.net affecting my network So yeah the gif explains it all, you can see that the adware pubads.g.doubleclick.net is affecting the network and most of the applications that require the internet are affected as well. And yes I have searched on the net of removing and blocking it, so far I have found no solution to it. The programs that I ran is Malwarebytes and SUPERAnti-Spyware, I have run the full scan but they have not found or fixed this issue. I even edited my host file to block the address 'pubads.g.doubleclick.net', but that doesn't work. I'm thinking of blo
  11. Purchased and installed malwarebytes six weeks ago. Since then, I have been having network issues every day. It has gotten to the point where I may have to uninstall because it is too annoying to continue with this. The issue is slow DHCP. Whenever I unhibernate my laptop, it will take several minutes to connect to the wireless network. It used to take a few seconds before MB. If I click on the network icon in the tool tray while the "busy circle" is spinning over the network ic, it states that the proxy is not responding. I assume MB has installed a transparent proxy - my network d
  12. My lan or ethernetport keeps getting the "unknown network" error whenever I try to use it. Sofar I have removed and reinstalled the drivers, reset almost all winsock possible, yet non of this seems to work.
  13. we have been informed by our isp that our static ip was being blocked by the GOZI virus or a NAT was routing for a GOZI virus. our home office is where the static ip is. we have 23 vpn connections from our stores and other locations.theoretically this virus could be at one of those sites and passing traffic thru our office network. is there a tool that will help us locate which system this virus is on. we have malware bytes installed and updated on these systems. is there a bootable version that i could put on a usb drive and scan the system. we have windows 10 installed on most systems with
  14. We want to get track of malicious urls. Do you know any other way other than to get an expert to do the checking of our website codes. How do we find all vulnerabilities to protect our network? Is there a tool to manage vulnerability easily?
  15. I had issues with ads opening tabs in my google chrome, so i installed malwarebytes. The first general threat-scan didnt find any issues. Then i did another custom scan on my main c: drive and it found 2 issues that malwarebytes quarantine and removed. I then restarted the computer as instructed and when i restarted, my internet, network system and audio are not working. I tried windows troubleshoot to detect and fix the issues but came upon system error messages like: "The Volume Shadow Copy service used by SystemRestore is not working". my PC setting also wont open
  16. hello, I have am having a problem with my network card. It keeps saying that I am missing one or more network proticols. So far I have tried : - reinstalling -updating -rolling back (used an old version) -used the same settings as my wifi (that does work) -bridged the connection (it works but when I dont have wifi it stops working) -preformed a clean install (removed all the ethernet crap and reinstalled) It still keeps saying that 1 or more network proticols are missing. The network card I use is the killer e2200.
  17. Hi @JStinsman In reference to your topic below https://forums.malwarebytes.org/topic/181788-mbamservice-killing-disks/#comment-1035285 Could you please advise how can you clean the worm and resume the computers? Thanks. Regards, Dovelet
  18. I have the same problem. Many users complaint about the computer response are slow after installed Malwarebytes Endpoint Security. When it is slow, the hard disk usage is 100% and many mbamservice.exe processes.
  19. We are running the MalwareBytes Enterprise and when I came in today a few of my users were complaining about their systems being slow to the point of being unusable. I went and checked it out and started by checking Task Manager. CPU Usage was very low <5% and the RAM usage was also low <25%. Because at this point the users were complaining about slow start up (their applications not windows as i found out later) so my first assumption was a quick registry clean and reboot and good to go. Nope. This lead me to check the resource monitor (I tried opening this before but with indexing on i
  20. Backing up folders onto a network share results in MBARW blocking changes made to the the drive located on the target machine. MBARW will display a warning that node.exe has been quarantined on the target machine, yet no quarantine shows in the quarantine tab.
  21. Hey there, I just ran a Malwarebytes scan to remove malware that i received yesterday night downloading something. i think i have completely removed the malware or whatever it was but now I am having trouble connecting to the internet. I can see that i am connected to my network, but cannot get online. I downloaded and ran Farbar Service Scanner, ran a scan, and got this: --------------------------------------------------------------------------------------------------- Farbar Service Scanner Version: 27-01-2016 Ran by Edon-PC (administrator) on 31-01-2016 at 17:20:34 Running from "D:\User
  22. Hello, I recently ran a Malwarebytes scan to rid my computer of some nasty trojans. Now I am having trouble connecting to the internet. I appear to be able to connect to a network, but cannot get online. I downloaded and ran Farbar Service Scanner, ran a scan, and got this: Farbar Service Scanner Version: 03-01-2016 Ran by S J Antoinetti (administrator) on 12-01-2016 at 14:59:37 Running from "C:\Users\S J Antoinetti\Desktop" Microsoft Windows 7 Home Premium Service Pack 1 (X64) Boot Mode: Normal **************************************************************** Internet Services: ===========
  23. Hello, I recently ran a Malwarebytes scan to rid my computer of some nasty trojans. Now I am having trouble connecting to the internet. I appear to be able to connect to a network, but cannot get online. I downloaded and ran Farbar Service Scanner, ran a scan, and got this: Farbar Service Scanner Version: 03-01-2016 Ran by S J Antoinetti (administrator) on 12-01-2016 at 14:59:37 Running from "C:\Users\S J Antoinetti\Desktop" Microsoft Windows 7 Home Premium Service Pack 1 (X64) Boot Mode: Normal **************************************************************** Internet Services: ===========
  24. When I upgraded to 2.0.1, I got a message saying that Malwarebytes was unable to access the update server. Now, I can't get any updates, and I have a message constantly popping up telling me that my databases are out of date, This is not a network problem. 2.0.0 was able to update its definitions just fine. Is there a workaround?
  25. This started happening a few weeks ago when I noticed my pic acting up a little. Today I am without a computer writing on an Android tablrtpblet. I don know what kind of software this is but it is now in my clouds. It has access to my email accounts from mac Keychain and Last pass. When I was using a boot disk for Windows I teamviewer the session, bad move, but I don't think it spread then. On my iPhone I wasn't really hooked up to my provider but to a proxy. I have I file so I saw there were a bunch of downloads of documents to root folders with paths to folders in Ios and OS and what
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