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Hello- I am hoping someone can help me out with this issue. I recently starting having issues with streaming Netflix and Amazon Instant Video. When I play a movie, it eventually goes to a black screen with no audio or controls. Sometimes I get the pop-up that says a plugin is unresponsive, or Silverlight plugin unresponsive. I have tried all of the troubleshooting suggested by Netflix and Amazon. I have even uninstalled Silverlight and ran CCleaner registry cleaner and re-installed silverlight, and still no help. I am also having issues where my audio seems to go out. I have to reboot my lap