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Found 1 result

  1. Hello MalwareBytes staff and community, I have a reasonably big problem with a relatives PC at this time. The computer in question is a Dell Optiplex 755 running Windows XP Professional with 1GB RAM. The problem is that this computer is owned by a relative of mine that isn't very tech-literate and doesn't really understand the concept of computer viruses and how they damage computers. This computer was scanned recently by me one day before posting this thread and the computer is closing in at 1759 infections and, as you can tell, it's pretty severe. I tried running Malwarebytes on the machine and there seems to be some process blocking it, so I immediately sprung to get Chameleon to try and dodge it. Explorer.exe is closed and Malwarebytes takes the screen. It gets through the scans and gets to Heuristic scan and stops... 1759 infections and it stops. After one hour on Heuristic ALONE it began to annoy me. So I tried multiple times to no success. It would be very much appreciated if I could get another method to apply some heavy-duty methods to this machine to remove the infections. Although I considered using Remote Desktop Connection to keep an eye on the machine as they were happy with it, I don't really want to put MYSELF in danger too and also have them be at the risk aswell as me. Thanks ~MrOutOfSanity
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