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Found 12 results

  1. Greetings, Please read and understand as to why I cannot follow FAQs. I am going to need a format first. Windows are inaccessible from system drive. My former employer send me an mail containing .htm archives which were in bytes. Curiosity and Trust towards that person got the best of me and opened one of them in my browser. Things appeared in Russian. Malware bytes warned me of the instance then tried to fix it according to instructions. Then things were occurring such as FTP and Telnet being open in my network connection. Tried to fix it with Avast numerous times as
  2. I'd like to request that the date/time format reflect the system settings instead of the format shown in the attached image. Thanks!
  3. Hello, I used the Puran File Recovery utility and extracted found files into a temporary folder. Most of the file types were listed as .cdef, something I can't find any information on. Is this just "garbled" information not uncommon to file recovery programs I've read about? Thank you in advance.
  4. Hi, I just had to format my PC and completely forgot about deactivating the license first, now I can't activate it after formatting. What can I do? I see there is a Support page but there's no Sign Up option anywhere and the error mentions "Contact support" so I'm kinda lost. Thanks.
  5. Hi there, my first time posting on your forums here, but I've been a fan of Malwarebytes for as long as I can remember. Great tool, it's helped me so much over the years. (and so far I really like what I see in regards to the Premium, I will most likely purchase it, especially now with this problem...) So here it is. On my previous windows installation (Windows 7) I got some really nasty malware that was loading ads from a bunch of different places, but most notably "adnetworkperformance.com". I downloaded Malwarebytes Premium, to see if it could fix the problem, but no dice. I tried run
  6. My apologies if this is already known; I glanced down the topic list before posting. In the Reports screen (and possibly elsewhere), the dates are in American format. They should of course be in the system date format; in my case, currently European, although I am thinking of switching it to International. (edit) Oops, forgot to state: this is the current version of Malwarebytes (downloaded this week), running on Windows 10 Personal (I think 64-bit, though am not sure).
  7. Currently, dates displayed in Malwarebytes 3.0x are locked into displaying in US format and, as you know this, is MM/DD/YYYY. This means that 7/8/2017 would be interpreted as 8 July 2017. In Australia this actually reads as 7th August 2017. Can you change the dates as displayed in Malwarebytes 3.0x to follow the system locale formatting. Another option is to display the month using words instead of numerically.
  8. Hi, Further to my pos, attached are the scan results for the Farbar tool. I had to run it on the USB drive (as the HD is not useable) Obviously as the D drive is missing, its not showing in the addition.txt file as a drive. thx Addition.txt FRST.txt
  9. Stupid question, but I want to make sure I do this right. I have a Windows Vista computer and I would like to know what format my 32GB USB flash drive needs to be so I can copy some files onto it (Which I hope is the same as backing up). I tried searching on Google but all I could find was how to install WIndows from a flash drive onto a computer... Thank you.
  10. I recently received a laptop from a friend who needed some viruses removed, I don't remember all the exact viruses, Moneypak/FBI and rouge Security Software were two major problems that I immediately discovered. After getting a go ahead from said friend I proceeded to do a reformat however I did not use the recovery partition or use any recovery disks. Toshiba Satellite Win 7 Hom Pre 64 bit I reformatted the laptop's C: drive with a (bloatware / shovelware free) .iso copy of Win 7 Hom Pre 64 bit. I installed AVG 2013 and Malwarebytes then ran the scans, with nothing of immediate concern. Then
  11. I have a DELL INSPIRON running on Windows 7. My problem is this. Lately (meaning the last 7 days) my computer started running slow on internet and offline. After i got rid most of my files (copied them to an external drive) and did a full system scan with NORTON, still is slow. NORTON found 4 viruses (2 heuristics, 1 simple and a yontoo) and succesfully removed them. Is there something else I can do before having to do a FORMAT?
  12. Hardware: HP Pavilion dv5 Toshiba 500 GB External Drive Software: Windows 7 Home Premium OS Microsoft Security Essentials Malwarebytes Antimalware Pro I’ll try to make this as short as possible. About 3 weeks ago I had to reformat my computer because of a virus. Was running Symantec Endpoint Protection along with MSE (know not to do that now of course) and Spybot Search and Destroy. Symantec picked up the adware virus, but it wasn’t until trying Malwarebytes free (after scanning with Microsoft Malicious Software Removal Tool, Microsoft Security Scanner, and Trend Micro House Call) that I found
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