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Found 3 results

  1. I ran malwarebytes on both quick scan and full scan with no luck, it gets to the end of heuristic analysis and having detected 20,000+ objects it just stops responding. I've rebooted into safe mode and tried scanning again there to no avail. I've also ran chkdsk and then tried again and it still freezes. This is not a false positive as I recognize some of the names of the files it detects as known viruses / adware, such as adware.hotbare, gamevance, entrusted11, shopToWin, etc. Not sure what to do so i thought i'd try coming here first. I've elected to attach the initially requested files to this post as it was said that that was an option, as well as due to their excessive length. thanks for the help in advance. Addition.txt FRST.txt
  2. I have been running Malware Antibytes for almost two years now. Today, I decided to buy the Premium version and installed it on my computer. When I get to the Heuristic Analysis, the "detected objects" number goes crazy! It won't give me a "review list" that I can click and see what it is finding. The status bar keeps a blue bar that goes across a gray area on a continuous loop. In the time it took me to write this short message, I am now at 57,000+ items detected. I tried to "fix" this myself. First, I tried contacting consumer service. I wrote out a "ticket." Next, I went to the forum and read a few posts and decided to unistall the program and reinstall it. I downloaded the unistall from your website and then reinstalled the program. I reran the program and it acted the same as above. Next, I went to the forum and read some more. I thought maybe I'd download and run Chameleon. I ran Chameleon and it stalled after a while so I called the cleverbridge number. Cleverbridge said I didn't need Chameleon unless the Malware Antibytes wouldn't run at all. So, I went to the forum again! I decided to list under Malware Removal Help because, after 5+ hours of trying to fix this, I am going crazy! Other things I have done, I deleted Microsoft Security Essentials, disabled Windows Defender, AND ran the Farbar Recovery Scan Tool. I even tried the old, "When all else fails, reboot." I am now at 62,000+ items detected! HELP! Addition.txt FRST.txt
  3. While scaning my NAS the following objects were detected. The funny part is the location were the items were detected. " Volume #2 " To my knodledge i do not have a Volume 2 on my NAS. It is made up of two Westerdigital Drives each 2T in size. ( Brand new out the box ) NAS is a DLink DNS_323 What does this mean and should i be concerned?
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