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Found 21 results

  1. I restarted my computer to complete the quarantine process from Malwarebytes when I received a blue screen. At first, it was a srttrail.txt error but now I'm getting a critical process Died error and I'm not able to go into safemode or go to a restore point.
  2. This error occurred many times a day but seemed to stop when I eventually (after four reboots) got it to upgrade to v4 from v3. It has now returned. I notice it because my web browser (Firefox or Chrome) becomes unresponsive and things like the Event Viewer or Task Manager don't load until the fault has cleared itself after maybe 15 seconds. This is MalwareBytes Premium v on Windows 10 Professional v 1909 The event viewer entry is below. Thanks Faulting application name: MBAMService.exe, version:, time stamp: 0x5e4bfca6 Faulting module name: ntdll.dll, version: 10.0.18362.815, time stamp: 0xb29ecf52 Exception code: 0xc00000fd Fault offset: 0x000000000003c43a Faulting process ID: 0x2d4c Faulting application start time: 0x01d63198380aac2f Faulting application path: C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report ID: aa40298f-beb8-418b-9ed2-dea1904df959 Faulting package full name: Faulting package-relative application ID:
  3. Hi, I installed the trial verison of Malwarebytes 3.6.1. Have looked on the forum, but how can you do any of the things recommended if the laptop just freezes. Can't open a thing, have rebooted (manually), so many times today I have lost count, and now patience is turning to despair. PLEASE HELP
  4. Short version of the problem: Whenever I press the little bell icon in the top right corner Malwarebytes just completely crashes. Rebooting does not help, ran repair with the Malwarebytes suppport tool. But nothing changed and it still crashes as soon as i click the icon. I have to forcibly close malwarebytes and restart it to get it to work again. When did it start / order of events (some of it might be unrelated to the problem): - I was watching a random youtube video. A little add popped up on the video I want to click on the 'x' to close it but missclicked and clicked the banner instead opening up the site it advertised. - Malwarebytes instantly blocks the site due to 'POP', (which im guessing is 'PUP' but since my malwarebytes is in dutch its says 'POP' instead.) - Just in case I update my virus definitions and run a malwarebytes scan, followed by Norton antivirus scan. Both scans found nothing. - While im scanning the 'Bell icon' still works since im using it to check the notification and what site was blocked etc. (the blocked Domain was "free.gamingwonderland.com") - A very short while after the scans I want to use the bell icon again to click the thing that says I saw the notifications and mark it as read or something. - This time as soon as I click it Malwarebytes crashes and freezes up, but I just assume its a one time problem and turn of my computer cause I got to go do some other stuff. - I came back not long after and started up my computer and again want to use the icon in the top right corner. As soon as I Click it Malwarebytes crashes and freezes up again. - I decide to reboot my computer (during which windows seems to do a quick short update). After reboot it still crashes. - I download Malwarebytes support tool to repair malwarebytes, which seems to do a reinstall of malwarebytes. After which the problem presists, it still crashes when pressing the button. --------------------------------------------------------- I am not super knowledgeable about all this. So, I need some advice. How do I fix this, and do I have anything to worry about with the POP thing. Could they be related or is this just a coincidence. Help is appreciated. :)
  5. A bunch of weird things is happening: Restarting at random points Also, now I noticed a way to get passed it, by clicking on the icon on macos but now it is not working. Mail seems weird with notifications fading I am on version macos 10.12.6
  6. For about a month, I have been getting messages that Malwarebytes web protection is turned off. When I try to turn it on, it will not turn on. The computer has to be restarted. I have also been getting Blue Screens of Death. I have scanned the computer with Malwarebytes, AdwCleaner, Kaspersky, Windows Defender, and Sophos. Of these, only Sophos detected anything at all; a PUP called Softonic. First, Malwarebytes is, according to Malwarebytes, supposed to detect Softonic. So it's really disturbing to find that it isn't. Second, any suggestions as to what to do? Thanks.
  7. bonjour AdwCleaner crashes quand il essaie de faire l'analyse heuristique image : : voici le AdwCleaner_Debug.log : AdwCleaner_Debug.log en espérant que vous pourrez m'aider
  8. Hello. I am a loyal user of AdwCleaner, and I love it. However, an hour ago I tried to use my 6.XX version and I was prompted to updat to verision 7.0, which I did After downloading I startyed the new version, but it crashes eveytime (see attached image), and I cannot use the older one, since it takes me to the newer version download site. The perfect catch 22 situation. What can I do? I ma using Windows 10- 64 Regards, Vladimir
  9. I have a brand new IbuypowerPC BB930 and i have used malwarebytes for years .... It ran on my old windows 10 machine fine, so no idea why it is crashing. 3 straight times it crashes about 75% of the way through scanning 2 of my hard drives. error "We're sorry but the malwarebytes service stopping working. it will now restart or something like that" ... no screenshot. Brief description of the issue None System did not crash, only service/program Ran a simple with default options custom scan on 2 of my 4 hard drives. It happened 3 straight times, not sure if it was the exact % when crashed though Obtain and post a copy of the Malwarebytes logs - ATTACHED Create and obtain Farbar Recovery Scan Tool (FRST) logs - ATTACHED Create and obtain an mb-check log:- ATTACHED logs.7z Addition.txt FRST.txt mb-check-results.zip
  10. Whenever I run I an antimalware scan, part way through it crashes out. I'm run a Samsung Galaxy S 4 with Android Lollipop installed.
  11. Yesterday my PC was fine, when I started this morning, I notice it was super slow to load, when opening taskmgr I noticed 10 thousand processes of javaws.exe running, please anybody can help me?
  12. I just tried to play Guild Wars 2 after some time, but every time I start the launcher, it crashes and the report says that LavasoftTcpService is the cause. I once had a Lavasoft ad-aware (by accident) but deinstalled it completely. But now the file is in my Windows/SysWOW64 folder and wont go out. If Itry to delte it, it says it does work along with open progresses and no matter how many progresses i shut down with the task manager, it won´t delte. If i start in saFe mode and delete it, my intenet doesnt work anymore, so it somehow can be deleted, but it is kind of fishy. I realy don´t know what do do with this .dll and how to remove it. I know that in these forums there was someone who had the same error as I have and they somehow fixed it. I hope you can help me in some way... Attached are the Farbar Recovery Scan Tool reports, maybe the can help, though part of them are in german... I hope someone can help me, I´ve been looking for a solution for days now, but nothing seems to work. Your Speaking Hat Addition.txt FRST.txt
  13. Hi all, I'm new in this forum and I installed this your program because blizzards GM recommended that. Let me start from beginning: I play at World Of Warcraft and it started crashing, I followed the Blizzard's guide to fix it with no results. So I opened a ticket to blizzard and I submitted some logs they asked for. After that they affirmed I got some Malware and they told me to install Malwarebytes to fix it. After installing it i started an analysis and it could not end it, infact during the last fase it stop working every times. I give you files u request for on other topics. I'm not skilled in using pc as an informatic user so please if u have to tell me somethings to do, do it phase to phase really clear, thanks for understanding. regards. Christopher CheckResults.txt FRST.txt Addition.txt
  14. MB caused my PC (XP) to crash (blue screen) when a schedule scan was to start. When I rebooted my PC I could not start MB. The MB program would crash everytime. I tried running Cameleon but every attempt to fix the problem failed all 13 times. I don't know why it crahsed my PC. There were no warnings and I can't get MB to work at all sicne. Windows XP 32 bits Malware Ant-Malware (Paid version) I don't know the actual verson and cant start it up to findout what it was but only had the program for about 5 months now. 20140922 Malware Crash.bmp
  15. All right, this is driving me up a wall and I really need help because I need this laptop functional to work on my tiny art business. A few days ago, Malwarebytes gave me an alert saying that the database was corrupted or missing. I told it to update itself and it did. It seemed to work fine for a couple days. Then the program crashed completely and I had to restart my computer to bring it back up. When I did, it was behaving fine. As of last night it started randomly disabling the malicious website protection. I would go in and enable it again and it would be fine for a while before disabling again. This morning, it now refuses to enable at all. I click to fix it and nothing changes. Went into the settings themselves and clicked to enable it, but the dashboard still shows that malicious website protection is disabled even though the setting itself is staying on enabled. What the devil is going on? I'm running a virus scan separate from MWB right now but I can't imagine there'll be anything there; I almost never have anything detected on MWB and I don't think Security Essentials has ever found a virus. Is this some kind of broken software issue? Because I am seeing several other very recent threads in this forum about MWB acting doofy in similar ways. Help would be appreciated, the quicker the better since if there IS a problem with my system I need to resolve this before I go about making any more transactions for my business.
  16. I have used MBAM for a long time now and have never had any troubles with it. However, ever since I downloaded the new version (the current version), I have had many issues. If in the slight chance that MBAM decides to cooperate with me, I will run a scan. However, usually half-way through the scan MBAM simply quits on me and shuts down completely. More recently, though, every time I try to start MBAM up, it does not let me click buttons. If I click on "Scan Now", the program does nothing. It was as if I had not even clicked anything at all. This is the same with "Settings, Scan, History, Update Now, etc." Sometimes the program will just close down. I already restarted my computer, downloaded MBAM clean and used that, redownloaded MBAM, but nothing seems to work. I do have Avast, if that matters at all. Please help. Thank you!
  17. Hi im new on here and i think i have an infected PC, iv'e probably had malware on it for a long time and i didnt even realize it was on here. I just recently discovered and learned about malware and what it is and iv'e probably been infected for about 2 or 3 years. Can someone please help me removing it? I downloaded Malwarebytes and installed it then it ran normally then i i noticed it said at the top "a scan has never been run of your system" and it also said to update (which i think is odd because i just downloaded it), so i clicked on that and it started to run then right after a message popped up said "Malwarebytes has stopped working, a problem caused the program to stop working correctly..." So i then decided to go online and see if other people had the same problem i have, and i found that quiet alot of people do have the same problem. So i was browsing through some posts on this forum and it said you can use Malwarebytes Anti-Malware Chameleon to try and start Malwarebytes, so i did and it worked, it opened it and started to attempt the update but it stopped working again right after. I also learned that it could be a virus i have on my computer that preventing it from working, So when it stopped working Chameleon said it was still updating so i thought maybe it was stuck because on Malwarebytes Anti Malware it said the same thing as before "Malwarebytes has stopped working, a problem caused the program to stop working correctly..." so i closed it then on Chameleon it said: failed to start the update, killing known malicious processes, please wait... mbam-killer timeout set to 1800 seconds mbam-killer is scanning, press c to cancel then it started doing a scan, then i eventually pressed C and canceled it (because i dont know what it was doing). then after i tried again and again then it randomly worked, Chameleon successfully opened Malwarebytes Anti Malware and it started doing a scan (i dont know if it was updated successfully though, i dont think so) it preformed a Threat Scan and it found over 200 detected objects, that i then quarantined. After that it seemed everything was working properly and everything was good. (that was yesterday) Today i turned on my computer and tried to open Malwarebytes and it wouldnt open at all, not even with Chameleon so i browsed the internet again for an answer to my problems, wound up back on this forum reading peoples posts. i found this topic: https://forums.malwarebytes.org/index.php?showtopic=148358#entry828721 seems like a similar problem i have, so i followed the steps that Firefox posted, i downloaded MBAM Clean Removal 2x, and then followed through with those steps from this topic: https://forums.malwarebytes.org/index.php?showtopic=146017 (METHOD 2, FREE version is what i went with) it deleted MBAM then i restarted my computer and it was gone, so it worked. Then i downloaded the latest version again like it says to (thats what i have installed now) i try to update it again and it doesnt work, it keeps crashing. Im wondering also from before those 200+ detected objects that i quarantined, what happend to them? since i deleted the entire program their not there now. It still wont let me scan or update though. Can someone help? am i doing something wrong? Is a virus/malware preventing me from using MBAM? if so how can i remove it entirely? If anybody can help that would be great, thank you!
  18. As instructed I am posting here. My computer issues are as the subject states. DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 11.0.9600.16428 BrowserJavaVersion: 10.45.2 Run by Jeremy at 13:26:54 on 2014-01-26 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6057.1556 [GMT -5:00] . AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736} . ============== Running Processes =============== . C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\svchost.exe -k LocalService C:\Program Files\Sandboxie\SbieSvc.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Program Files\AVAST Software\Avast\AvastSvc.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskhost.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files (x86)\BlueStacks\HD-LogRotatorService.exe C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt C:\Windows\System32\svchost.exe -k HPZ12 C:\Windows\System32\svchost.exe -k HPZ12 C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files (x86)\EazelBar\ToolbarUpdaterService.exe C:\Windows\System32\svchost.exe -k secsvcs C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Windows\system32\svchost.exe -k HPService C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Users\Jeremy\AppData\Roaming\Dropbox\bin\Dropbox.exe C:\Program Files\AVAST Software\Avast\AvastUI.exe C:\Program Files (x86)\BlueStacks\HD-Agent.exe C:\Program Files (x86)\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe C:\Windows\system32\WUDFHost.exe C:\Windows\system32\SearchIndexer.exe C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\ProgramData\Badoo\Badoo Desktop\\Badoo.Desktop.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_43.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_43.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\HitLeap\HitLeap Viewer 2.8\core\control\hitleap-viewer.exe C:\Windows\system32\svchost.exe -k SDRSVC C:\Users\Jeremy\Desktop\Market\Enhanceviews Autowatcher v2.45.exe C:\Users\Jeremy\AppData\Local\Enhanceviews_Autowatcher\xulrunner\plugin-container.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_43.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_43.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\rundll32.exe C:\Windows\system32\vssvc.exe C:\Windows\System32\svchost.exe -k swprv C:\Program Files (x86)\BlueStacks\HD-Service.exe C:\Program Files (x86)\BlueStacks\HD-Network.exe C:\Program Files (x86)\BlueStacks\HD-BlockDevice.exe C:\Program Files (x86)\BlueStacks\HD-SharedFolder.exe C:\Program Files (x86)\BlueStacks\HD-Frontend.exe C:\Program Files (x86)\BlueStacks\HD-Adb.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\System32\cscript.exe C:\Program Files (x86)\HitLeap\HitLeap Viewer 2.8\core\control\..\cef\hitleap-viewer-browser.exe . ============== Pseudo HJT Report =============== . uSearch Bar = www.bing.com uProxyOverride = <local>;*.local BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll TB: avast! Online Security: {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll uRun: [EV_Autowatcher_Download-Carbon0x] C:\Users\Jeremy\Desktop\Market\Enhanceviews Autowatcher v2.45.exe mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui mRun: [blueStacks Agent] C:\Program Files (x86)\BlueStacks\HD-Agent.exe StartupFolder: C:\Users\Jeremy\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Jeremy\AppData\Roaming\Dropbox\bin\Dropbox.exe uPolicies-Explorer: NoDriveTypeAutoRun = dword:145 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000 IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll IE: {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files (x86)\Paltalk Messenger\Paltalk.exe IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll . INFO: HKCU has more than 50 listed domains. If you wish to scan all of them, select the 'Force scan all domains' option. . TCP: NameServer = TCP: Interfaces\{5D1CAAD8-6D06-4F95-AB66-F1BBC1C7FADB} : DHCPNameServer = TCP: Interfaces\{846ee342-7039-11de-9d20-806e6f6e6963} : NameServer =, TCP: Interfaces\{FF1B28AD-68A0-41A8-9CB9-D47A0A08BBC4} : DHCPNameServer = Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SSODL: WebCheck - <orphaned> SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.76\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome x64-BHO: Torntv V7.0: {11111111-1111-1111-1111-110411901140} - x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll x64-BHO: Snap.DoEngine: {31ad400d-1b06-4e33-a59a-90c2c140cba0} - x64-BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-BHO: EazelBar Helper: {FE478DC2-E4AD-4197-8F80-5E456BEBC57F} - x64-TB: Snap.Do: {ae07101b-46d4-4a98-af68-0333ea26e113} - x64-TB: EazelBar: {EBD839AE-B08C-4fb7-859B-F54AF16C159F} - x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll x64-TB: avast! Online Security: {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll x64-Run: [igfxTray] "C:\Windows\System32\igfxtray.exe" x64-Run: [HotKeysCmds] "C:\Windows\System32\hkcmd.exe" x64-Run: [Persistence] "C:\Windows\System32\igfxpers.exe" x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned> x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned> x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned> x64-Notify: igfxcui - igfxdev.dll x64-SSODL: WebCheck - <orphaned> . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\Jeremy\AppData\Roaming\Mozilla\Firefox\Profiles\6b4yms8m.default-1379773998789\ FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll FF - plugin: C:\Program Files (x86)\Canon\My Image Garden\AddOn\CIG\npmigfpi.dll FF - plugin: C:\Program Files (x86)\Google\Update\\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll FF - plugin: C:\Users\Jeremy\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_43.dll FF - ExtSQL: !HIDDEN! 2012-10-08 22:35; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 . ============= SERVICES / DRIVERS =============== . R0 aswRvrt;avast! Revert;C:\Windows\System32\drivers\aswRvrt.sys [2013-8-24 65776] R0 aswVmm;avast! VM Monitor;C:\Windows\System32\drivers\aswVmm.sys [2013-8-24 207904] R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-1-20 55856] R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-8-24 1034464] R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-8-24 422216] R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928] R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368] R2 AdobeActiveFileMonitor10.0;Adobe Active File Monitor V10;C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe [2011-9-1 169624] R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-8-24 78648] R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2014-1-5 50344] R2 BstHdAndroidSvc;BlueStacks Android Service;C:\Program Files (x86)\BlueStacks\HD-Service.exe [2013-12-20 402192] R2 BstHdDrv;BlueStacks Hypervisor;C:\Program Files (x86)\BlueStacks\HD-Hypervisor-amd64.sys [2013-12-20 114448] R2 BstHdLogRotatorSvc;BlueStacks Log Rotator Service;C:\Program Files (x86)\BlueStacks\HD-LogRotatorService.exe [2013-12-20 385808] R2 Updater Service for EazelBar;Updater Service for EazelBar;C:\Program Files (x86)\EazelBar\ToolbarUpdaterService.exe [2013-6-5 223232] R3 aswStm;aswStm;C:\Windows\System32\drivers\aswstm.sys [2014-1-5 79672] R3 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\System32\drivers\dtsoftbus01.sys [2012-2-3 283200] R3 ICCS;Intel® Integrated Clock Controller Service - Intel® ICCS;C:\Program Files (x86)\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe [2013-4-29 169752] R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-12-13 342528] R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-1-20 539240] R3 SbieDrv;SbieDrv;C:\Program Files\Sandboxie\SbieDrv.sys [2013-7-8 199384] R3 USBMULCD;USB Multi-Channel Audio Device Interface;C:\Windows\System32\drivers\CM10664.sys [2009-9-30 1307648] R3 VSTWinDriver6;VSTWinDriver6;C:\Windows\System32\drivers\VSTwindrvr6.sys [2008-7-3 252928] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088] S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192] S3 Apowersoft_AudioDevice;Apowersoft_AudioDevice;C:\Windows\System32\drivers\Apowersoft_AudioDevice.sys [2012-8-21 29288] S3 CompFilter64;UVCCompositeFilter;C:\Windows\System32\drivers\lvbflt64.sys [2012-1-18 25632] S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2013-12-11 111616] S3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\System32\drivers\lvrs64.sys [2012-1-18 351136] S3 LVUVC64;Logitech HD Webcam C510(UVC);C:\Windows\System32\drivers\lvuvc64.sys [2012-1-18 4865568] S3 NisSrv;Microsoft Network Inspection;"C:\Program Files\Microsoft Security Client\NisSrv.exe" --> C:\Program Files\Microsoft Security Client\NisSrv.exe [?] S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-10-25 19456] S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-10-25 57856] S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2012-10-25 30208] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-2-3 1255736] S4 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2012-7-11 140672] S4 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096] S4 UMVPFSrv;UMVPFSrv;C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [2012-1-18 450848] S4 wlcrasvc;Windows Live Mesh remote connections service;"C:\Program Files\Windows Live\Mesh\wlcrasvc.exe" --> C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [?] . =============== File Associations =============== . FileExt: .js: Applications\notepad.exe=C:\Windows\System32\NOTEPAD.EXE %1 [userChoice] . =============== Created Last 30 ================ . 2014-01-24 06:03:24 10315576 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{33823FD0-8571-4AC6-854E-F2514C07A73E}\mpengine.dll 2014-01-23 12:59:51 -------- d-----w- C:\ProgramData\Badoo 2014-01-20 21:23:45 -------- d-----w- C:\Users\Jeremy\AppData\Local\Enhanceviews_Autowatcher 2014-01-20 21:10:49 -------- d-----w- C:\Program Files (x86)\Mp3 Song Plays Increaser 2014-01-19 12:55:32 -------- d-----w- C:\Program Files (x86)\Share YouTube Videos 2014-01-19 12:48:39 -------- d-----w- C:\Users\Jeremy\AppData\Local\SwvUpdater 2014-01-19 12:48:11 -------- d-----w- C:\Users\Jeremy\AppData\Local\SearchProtect 2014-01-19 12:47:43 -------- d-----w- C:\Users\Jeremy\AppData\Local\Oxy 2014-01-19 12:47:43 -------- d-----w- C:\Users\Jeremy\AppData\Local\Chromium 2014-01-19 12:46:31 -------- d-----w- C:\Users\Jeremy\AppData\Roaming\Oxy 2014-01-15 17:34:43 3156480 ----a-w- C:\Windows\System32\win32k.sys 2014-01-15 17:34:37 53248 ----a-w- C:\Windows\System32\drivers\usbehci.sys 2014-01-15 17:34:37 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys 2014-01-15 17:34:37 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys 2014-01-15 17:34:36 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys 2014-01-15 17:34:36 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys 2014-01-15 17:34:36 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys 2014-01-15 17:34:35 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys 2014-01-15 17:32:19 376768 ----a-w- C:\Windows\System32\drivers\netio.sys 2014-01-06 11:28:31 -------- d-----w- C:\Program Files (x86)\BlueStacks 2014-01-05 11:45:48 79672 ----a-w- C:\Windows\System32\drivers\aswstm.sys 2014-01-03 12:39:24 -------- d-----w- C:\Program Files\iPod 2014-01-03 12:39:23 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69 2014-01-03 12:39:23 -------- d-----w- C:\Program Files\iTunes 2014-01-03 12:39:23 -------- d-----w- C:\Program Files (x86)\iTunes . ==================== Find3M ==================== . 2014-01-16 13:35:34 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2014-01-16 13:35:34 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2014-01-05 11:45:43 78648 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys 2014-01-05 11:45:43 207904 ----a-w- C:\Windows\System32\drivers\aswVmm.sys 2014-01-05 11:45:43 1034464 ----a-w- C:\Windows\System32\drivers\aswSnx.sys 2014-01-05 11:45:42 43152 ----a-w- C:\Windows\avastSS.scr 2013-12-18 11:13:56 270496 ------w- C:\Windows\System32\MpSigStub.exe 2013-12-15 19:26:42 92544 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys 2013-12-15 19:26:42 65776 ----a-w- C:\Windows\System32\drivers\aswRvrt.sys 2013-12-03 09:54:43 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll 2013-11-26 10:19:07 2724864 ----a-w- C:\Windows\System32\mshtml.tlb 2013-11-26 10:18:23 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll 2013-11-26 09:48:07 66048 ----a-w- C:\Windows\System32\iesetup.dll 2013-11-26 09:46:25 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll 2013-11-26 09:23:02 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2013-11-26 09:18:39 139264 ----a-w- C:\Windows\System32\ieUnatt.exe 2013-11-26 09:18:09 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe 2013-11-26 09:16:57 708608 ----a-w- C:\Windows\System32\jscript9diag.dll 2013-11-26 08:35:02 5769216 ----a-w- C:\Windows\System32\jscript9.dll 2013-11-26 08:28:16 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll 2013-11-26 08:16:12 4243968 ----a-w- C:\Windows\SysWow64\jscript9.dll 2013-11-26 08:02:16 1995264 ----a-w- C:\Windows\System32\inetcpl.cpl 2013-11-26 07:32:06 1928192 ----a-w- C:\Windows\SysWow64\inetcpl.cpl 2013-11-26 07:07:57 2334208 ----a-w- C:\Windows\System32\wininet.dll 2013-11-26 06:33:33 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll 2013-11-23 18:26:20 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll 2013-11-23 17:47:34 465920 ----a-w- C:\Windows\System32\WMPhoto.dll 2013-11-12 02:23:09 2048 ----a-w- C:\Windows\System32\tzres.dll 2013-11-12 02:07:29 2048 ----a-w- C:\Windows\SysWow64\tzres.dll 2013-10-30 02:32:01 335360 ----a-w- C:\Windows\System32\msieftp.dll 2013-10-30 02:19:52 301568 ----a-w- C:\Windows\SysWow64\msieftp.dll . ============= FINISH: 13:28:25.95 =============== . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 2/2/2012 9:17:09 PM System Uptime: 1/26/2014 6:23:19 AM (7 hours ago) . Motherboard: Dell Inc. | | 0GDG8Y Processor: Intel® Core i5-2320 CPU @ 3.00GHz | CPU 1 | 2790/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 451 GiB total, 218.183 GiB free. D: is FIXED (NTFS) - 932 GiB total, 92.317 GiB free. E: is FIXED (NTFS) - 932 GiB total, 110.791 GiB free. F: is FIXED (NTFS) - 2795 GiB total, 25.031 GiB free. G: is Removable O: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP546: 1/24/2014 2:48:52 PM - Windows Backup RP547: 1/25/2014 2:04:14 PM - Windows Backup RP548: 1/26/2014 1:03:17 AM - Windows Backup RP549: 1/26/2014 2:39:25 AM - Windows Backup RP550: 1/26/2014 4:00:07 AM - Windows Backup RP551: 1/26/2014 4:23:09 AM - Windows Backup RP552: 1/26/2014 5:26:47 AM - Windows Backup RP553: 1/26/2014 9:06:03 AM - Windows Backup RP554: 1/26/2014 12:29:36 PM - Windows Backup . ==== Installed Programs ====================== . Update for Microsoft Office 2007 (KB2508958) 64 Bit HP CIO Components Installer 7-Zip 9.20 (x64 edition) AAMS Auto Audio Mastering System V2.5 Adobe AIR Adobe Audition 1.5 Adobe Audition 3.0 Adobe Audition 3.0 Vista Compatibility Adobe Community Help Adobe Flash Player 11 ActiveX Adobe Flash Player 12 Plugin Adobe Photoshop CS5.1 Adobe Photoshop.com Inspiration Browser Adobe Premiere Elements 10 Adobe Premiere Elements 10 Content Adobe Premiere Elements 10 Content 1 Adobe Premiere Elements 10 Content 2 Adobe Premiere Elements 10 Content 3 Adobe Premiere Elements 10 HD Content 1 Adobe Premiere Elements 10 HD Content 2 Adobe Premiere Elements 10 HD Content 3 Adobe Reader XI (11.0.05) AIM for Windows AIPL WarmTone DX v2.2 Antares Autotune VST v5.09 Antares Microphone Modeler - ZONE Apple Application Support Apple Mobile Device Support Apple Software Update ASIO4ALL Audacity 2.0.3 avast! Free Antivirus Badoo Desktop Blaine's Alias Title Blaine's Bloom/Negative Effects Blaine's Cartoonify Effects Blaine's Color Fade Effects Blaine's Contrast Effects Blaine's Custom Dreamy Look Title Blaine's Custom Speed Effects Blaine's Film Looks Effects Blaine's Letterbox Effects Blaine's Pixelate Effects Blaine's TV Signal Effects BlueStacks App Player BlueStacks Notification Center Bonjour CameraHelperMsi Canon Easy-WebPrint EX Canon IJ Scan Utility Canon MG2200 series MP Drivers Canon MG2200 series On-screen Manual Canon MG2200 series User Registration Canon My Image Garden Canon My Image Garden Design Files Canon My Printer Canon PowerShot ELPH 110 HS_IXUS 125 HS Camera User Guide Canon Quick Menu Canon Utilities CameraWindow DC 8 Canon Utilities ImageBrowser EX Canon Utilities PhotoStitch CCleaner CDBurnerXP ClickFix Lite for Adobe Audition version 3.04 (remove only) Conexant HD Audio ContaCam D3DX10 DAEMON Tools Lite Dell Edoc Viewer Dropbox Elements 10 Organizer erLT ERUNT 1.1j EULAlyzer 2.2 Facebook Video Calling FastStone Capture 6.8 FileZilla Client 3.7.3 foobar2000 v1.1.10 Free Sound Recorder v9.6.1 FreeUndelete 2.1.36867.1 GEAR driver installer for AMD64 and Intel EM64T GetDataBack for NTFS Google Chrome Google Update Helper HandBrake 0.9.5 HitLeap Viewer 2.8 HP Imaging Device Functions 13.0 HP Photosmart Essential 3.5 HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B HP Smart Web Printing 4.51 HP Solution Center 13.0 Intel® Processor Graphics Intel® SDK for OpenCL - CPU Only Runtime Package IrfanView (remove only) iTunes Java 7 Update 25 Java 7 Update 45 Java Auto Updater JDownloader 0.9 Junk Mail filter update K-Lite Codec Pack 10.1.5 Standard Logitech Webcam Software LWS Facebook LWS Gallery LWS Help_main LWS Launcher LWS Motion Detection LWS Pictures And Video LWS Twitter LWS Video Mask Maker LWS VideoEffects LWS Webcam Software LWS WLM Plugin LWS YouTube Plugin Malwarebytes Anti-Malware version Mesh Runtime Microsoft .NET Framework 4.5.1 Microsoft Application Error Reporting Microsoft Office 2007 Service Pack 3 (SP3) Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office File Validation Add-In Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office Office 64-bit Components 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared 64-bit MUI (English) 2007 Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Silverlight Microsoft SkyDrive Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 Microsoft_VC80_ATL_x86_x64 Microsoft_VC80_CRT_x86 Microsoft_VC80_CRT_x86_x64 Microsoft_VC80_MFC_x86 Microsoft_VC80_MFC_x86_x64 Microsoft_VC80_MFCLOC_x86 Microsoft_VC80_MFCLOC_x86_x64 Microsoft_VC90_ATL_x86 Microsoft_VC90_ATL_x86_x64 Microsoft_VC90_CRT_x86 Microsoft_VC90_CRT_x86_x64 Microsoft_VC90_MFC_x86 Microsoft_VC90_MFC_x86_x64 Microsoft_VC90_MFCLOC_x86 Microsoft_VC90_MFCLOC_x86_x64 MixMeister Studio 7.2.2 Movie Maker 6.0 for Windows 7 (64-bit) Moyea FLV to Video Converter Pro version Mozilla Firefox 26.0 (x86 en-US) Mozilla Maintenance Service Mp3 Song Plays Increaser MSVCRT MSVCRT_amd64 MSVCRT110_amd64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 4.0 SP2 Parser and SDK Network64 OCR Software by I.R.I.S. 13.0 OLYMPUS Master 2 Paltalk Messenger 11.2 PDF Settings CS5 PlayReady PC Runtime x86 PRE10STI64Installer QuickTime Rapture 1.2.2 Recuva Sandboxie 4.04 (64-bit) Security Update for CAPICOM (KB931906) Security Update for Microsoft Office 2007 suites (KB2596666) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2837615) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition Security Update for Microsoft Office Outlook 2007 (KB2825644) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition Security Update for Microsoft Office Word 2007 (KB2837617) 32-Bit Edition Share YouTube Videos version 1 Simple Search-Replace Skype™ 6.11 SmartSound Common Data SmartSound Premiere Elements 10 x64 Plugin SmartSound Sonicfire Pro 5 Sonic Foundry ACID 4.0e Sony Sound Forge 7.0 Spotify SpywareBlaster 5.0 SUPERAntiSpyware System Requirements Lab for Intel Thread Manager Universal Audio v4.4.0 Native Update for 2007 Microsoft Office System (KB967642) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition Update for Microsoft Office Access 2007 Help (KB963663) Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office Infopath 2007 Help (KB963662) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition Update for Microsoft Office Outlook 2007 Help (KB963677) Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2850085) 32-Bit Edition Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Publisher 2007 Help (KB963667) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) VLC media player 2.1.2 Waves Mercury Bundle Waves SSL Collection v1.2 Windows Installer Clean Up Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources Windows Media Encoder 9 Series x64 Edition . ==== Event Viewer Messages From Past Week ======== . 1/25/2014 6:43:08 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk2\DR2. 1/24/2014 1:34:39 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000004a (0x0000000073632e09, 0x0000000000000001, 0x0000000000000000, 0xfffff8800cbbab60). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 012414-25240-01. 1/22/2014 8:11:42 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000004a (0x0000000073f92e09, 0x0000000000000001, 0x0000000000000000, 0xfffff8800df0ab60). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 012214-34788-01. 1/22/2014 5:03:55 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk3\DR3. 1/21/2014 11:57:00 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk4\DR4. 1/19/2014 12:50:22 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk2\DR5. . ==== End Of File ===========================
  19. I need help with removing this Trojan and making sure that my computer is Threat Free. I cannot seem to fix it on my own. Malwarebytes detects it each scan and "removes" it but it does not. Please help... I cannot replace this laptop. It is my Lifeline....Thanks a Lot!
  20. I am using Windows 7 and this is my first time using Malwarebytes. After scan, there is a button to show all results. When i click on it, they say that i can delete the files. When i press delete, nothing happens and after a minute windows prompts me that Malwarebytes has crashed. I have done everything stated in section L of the FAQ but it doesn't work. I tried it on 2 separate computers. Both are not working. Please help me thanks! There are many infections
  21. Hi, I am running Windows Vista Home Premium SP2 32-bit on a Dell Dimension DXPO61 Intel Core 2CPU 6700@2.66Ghz with 4GB RAM. Malwarebytes has been hanging and freezing every time I run a scan lately. I have to do a hard re-start and the scan will not complete. I am also running Avast. I tried running the scan in safe mode and the same thing happens. I should mention that Windows has been unable to complete and install updates for quite some time. My computer is becoming unusable. Please help!
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