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Found 14 results

  1. Hi All, I have done quite a bit of searching on this topic but can only come up with really old answers! I was given a relative's laptop and they told me it suddenly went "wonky". I installed and ran Malwarebytes. The results of the scan showed 113 "PUPS". A cursory look at the log shows a LOT of Chrome extension foolishness. However, now none of the browsers work fully. They will load "Google" but nothing else. I tried waking up the administrator account and the behavior is the same. I restarted into safe mode, and voila! The browsers all work as expected now. Here's what I'm using Windows 10 ver 1909 fully patched Firefox Ver 75.0 Chrome Version 81.0.4044.92 (Official Build) (64-bit) A lot of the previous searches turned up a bunch of dead links and outdated advise. Can anyone point me in the right direction? Thanks! And, yes, Hacker is my REAL last name. :-/
  2. Updated Malwarebytes Free to new version - and it went into free trial period for Malwarebytes Premium. Soon afterwards Firefox began to fail - it would freeze, and using task manager to kill it would remove all but one process that became unkillable without rebooting machine. That process would also prevent Firefox from restarting. Switched to Opera - same result Switched to Chrome - same result Switched to Internet Explorer - same result. Resolved problem by ending the Malwarebytes trial and reverting to the Malwarebytes free without Web Protection.
  3. It shouldn't take 10 minutes to get past Browsers, I've done everything to make it faster, scanning my computer for errors didn't work either, why is JRT suddenly having this problem? Even after Browsers, once it gets to Shortcuts just won't complete.
  4. It used to work beautifully until the latest update...now, it gets stuck on BROWSERS
  5. I have adware in my browsers that adwcleaner, malwarebytes and hitman pro are unable to clean. I have deleted cookies. I did not find any extensions or new program files. Malwarebytes is able to block popus from opening though. Please help. I cannot format my PC at this time as too time sensitive work. I have attached the files. Thanks so much. FRST.txt Addition.txt
  6. I am near the end of upgrading from 64-bit Win 7 to Win 10 Home followed by a Win 10 clean install. I am seeing something similar to previously-reported problems of browsers being slow to start. Previous threads from about MBAE version 1.05 were solved by installing the latest version of MBAE. Here is what I'm seeing new: 1. I am using the latest version of MBAE: 1.08.1045. 2. I have 3 browsers: Edge, FireFox and Chrome 64. Only Chrome 64 starts slowly, about 8-10 seconds whereas the other two browsers start within about a second. 3. So far I am only using Windows 10 firewall and antivirus facilities, no third-party ones installed yet (may soon install free COMODO and AVAST) 4. I have SpywareBlaster installed, but as a test I disabled it and I also disabled all Chrome extensions and plugins with no effect on the slow startup. 5. If I stop all protection in MBAE then Chrome starts in about 1-2 seconds. 6. My issue does NOT involve browser crashes as described in past threads. For what it is worth, I installed MBAE after all browsers had been installed. I have attached a zip of the MBAE user data directory. I also included a FRST scan log in the zip. Any comments/suggestions are appreciated. MBAE and FRST logs.zip
  7. First I started getting the message than MBAE had terminated. I decided to uninstall and reinstall MBAE. Now IE11 won't launch if MBAE is running. Malwarebytes Anti-Exploit.zip
  8. Hi, I'm in some desperate need. I have a Uni assignment to complete but something keeps highjacking my internet browsers. It opens up the browsers and then starts opening the browser tabs. This has become really annoying over the last 24 hours as it's time consuming trying to get rid of it and having to stop what I am doing and closing the browser all the time. I have used several anti-virus programs but to no prevail. I have deleted cookies and history on my internet browsers. I have even uninstall the browser and reinstalled them. I have included a pic of what I am experiencing. Regards
  9. Concerned that my Malwarebytes Anti-Exploit premium defence is not responding to the new Windows 10 "edge" browser.... so looked up what Microsoft had to say about their new beaut browser: http://blogs.windows.com/msedgedev/2015/05/11/microsoft-edge-building-a-safer-browser/ Impressed ​- seems they have finally put some much needed effort into browser security and reliability.​ But I​ am still wanting for Malwarebytes to upgrade their Anti-Exploit Premium to include the new Edge browser... Two defence strategies is better than one.
  10. How do I register to add to the shields listing in my Malwarebytes Anti-Expoit Premium this new "The Edge" browser by windows 10 ??? Have IE listed and covered, but this new browser is not being recognized by my Malwaresbytes Anti-Expoit. What to do ?
  11. A couple of days ago, I was recommended Vuze to download. I did so, but now even though I click on Firefox, it opens up but will not load. It will not go to any site and says it's connecting. It has also changed my default search engine to Yahoo. I declined all of this during installation of vuze , but that obviously did not matter. I've tried to delete everything concerning vuze, but that has not helped. I have found spigot on my computer as well and I'm not sure how to delete and remove all of this. What do I do to clean my computer from this mess and know for a fact vuze/spigot is gone from my computer completely ?
  12. hello all I have a problem. I start my computer an HP laptop on windows 7 home pro. i keep having my default browser ( first was chrome, now its Firefox and no matter what i keep getting multiple tabs on this site hhere https://fbcdn-photos-a-a.akamaihd.net/hphotos-ak-ash3/hellocdn.html?v=1 i already ran a ful scan with makware antimalwarebytes and it found no results, I restarted PC and it did it again. PLEASE< PLEASE HELP!! thanks Patrick Przybylowicz
  13. So i had qvo6 , i thought it was the thing that was causing the problem , i ran hitman pro , spybot , anvi smart , malware byte , norton , bit defender and adware . hitman pro detected hao and qvo6 and deleted them , but still cant use browsers in normal mode , i reseted them all , reinstall but nothing , someone told me to download pale moon . and it worked , i dont know how or why , now i remove all antivirus , if they were blocking the other browsers (ie,chromeand firefox) but nothing . here is my hijackthis log Logfile of HijackThis v1.99.1 Scan saved at 5:20:27 AM, on 7/21/2013 Platform: Unknown Windows (WinNT 6.01.3505 SP1) MSIE: Unable to get Internet Explorer version! Running processes: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Users\Shock\AppData\Local\Akamai\netsession_win.exe C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe C:\Users\Shock\AppData\Local\Akamai\netsession_win.exe C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe C:\Program Files (x86)\Pale Moon\palemoon.exe C:\Program Files (x86)\Aeria Games\Ignite\aeriaignite.exe C:\Program Files\HijackThis\HijackThis.exe C:\Windows\SysWOW64\DllHost.exe F2 - REG:system.ini: UserInit=userinit.exe O1 - Hosts: ::1 localhost O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll O2 - BHO: IE.PerformancePack - {7adefb8e-b723-45e6-86e2-2b7841f5d6a5} - mscoree.dll (file missing) O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Shock\AppData\Local\Akamai\netsession_win.exe" O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O11 - Options group: [iNTERNATIONAL] International O13 - Gopher Prefix: O16 - DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.4.24.0.cab O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - (no file) O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files (x86)\Windows Live\Mail\mailcomm.dll O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: @gpapi.dll,-112 (gpsvc) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /svc (file missing) O23 - Service: Google Update Service (gupdatem) (gupdatem) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /medsvc (file missing) O23 - Service: HP Support Assistant Service - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe (file missing) O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: KMService - Unknown owner - (no file) O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: Microsoft SharePoint Workspace Audit Service - Unknown owner - C:\Program Files\Microsoft Office\Office14\GROOVE.EXE" /auditservice (file missing) O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %PROGRAMFILES%\Windows Media Player\wmpnetwk.exe (file missing) today i disabled internet explorer for window features
  14. Hello, Everytime I search something from home search screen I get redirected to some Blekko ssearch site. I do not find any toolbar installled in any of the browsers, neither I find any Blekko toolbar looking into Control Panel --> Programs and Feautures. I can't either find any solution changing browser settings. All my three browsers (Chrome, IE9 and Firefox) present the same problem. Thanks for your help! DDS.txt Attach.txt
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