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Found 4 results

  1. Hello, in response to Infected by CCleaner windows 64bit (Cupcake) I hope someone could please look at my scans, I ran Malwarebytes scan the day after finding out 5.33 download was hacked; it found the malware and I quarantined and deleted it. I then did my best to try and restore back to before the infection took hold. I don't know how good that worked, when I scan with MWB its clean. Attached are the Farbar and Addition files. Please advise when you can thank you very much - Do I need to do anything else at this point? Ps ( It was on my Windows 7 too, did the Malware scan, quar, delete and back up restore to earlier point) Mike- a humble appreciative customer. Addition.txt FRST.txt
  2. - Yesterday my PC started to run slowly. These pop ups started to appear: http://www.imgur.com/8OB4vfn,BBTDNmb http://www.imgur.com/dkdit0K - I was unable to turn off the PC through the start menu or do other functions shcuh as starting the task manager. - I started in safemode with networking, ran malwarebytes and was able to remove various trojans and other threats that referred to 'cryptowall'. http://www.imgur.com/cGdTNBS,bBiAt7X,LmaJPTi,u9gHdZV,9aWmeHO(image of scan results). - However, now when i start my PC this pop up appears again, http://m.imgur.com/dkdit0K, accept it says it has failed to load rather than succeeded, does this mean that the malware is still partially present? if so how would I go about solving this. - An entire secondary user account, all of program data, and a lot of appdata/local has been encrypted, would getting what i need on to an external harddrive and then doing a clean re-install be a viable option. -Thank you for your help.
  3. Hello i just read a post that was closed about memory leakage and crashing computers because of extremely high resources usage. I have paid for a 2 year subscription to the pro version for real time protection. This is the best security software on the planet but it is freezing my machine and the process manager shows 2 Malwarebytes processes that are way above all the rest (even when not scanning or updating). The only thing I have changed to my knowledge is in the advanced settings, I put a check-mark in the box "Reduce priority of scans to improve multitasking" but the computer bogs down badly and even worse when Malwarebytes is scanning or updating. In the previous post I read they were directed to download 2 apps run tests and post results (see attached scan results). Pls advise... 1. FRST.txt 2. Addition.txt 3. CheckResults.txt
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