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Found 3 results

  1. Ammyy is a remote control lightweight program similar to TeamViewer and although it can be used maliciously like any other remote control program its not a trojan! I've been using it for 4 years now and all of a sudden Malwarebytes wants to tag it as a trojan. Support tickets with AMMYY Support have confirmed this is a false positive and that Malwarebytes needs to fix the detection. RiskWare.RAAmmyy, C:\Users\Brian\Downloads\ammyy\AllenGeeks_QS.exe, No Action By User, [9817336dfc8fa88e6551d749b34eb24e], This is from http://www.ammyy.com/AA_v3.exe We use a paid license that allows us to customize the executable with some permission specifics but even the original file is identified as RiskWare.RAAmmyy Teamviewer is just as risky. LogmeIn is just as risky. Yet we aren't blocking those programs! Being this program is used to help fix customer computers its extremely hard to walk them thru removing from quarantine! We need Malwarebytes to stop blocking this legitimate program! AllenGeeks_QS.zip 6.txt
  2. I've been unable to recover from the AMMYY scam. Cannot install any antivirus program. Cannot install/update Java. Windows Firewall was missing, but since rebuilt. Window XP Home edition SP3. Already ran Malwarebytes, HitmanPro, Spybot, HiJackThis, JRT, Emsisoft, ComboFix. I could really use some help. Thanks.
  3. I knew it was a scam, but i just fell for it. no excuses. I didn't give him money, but I did give him access to my computer. I saw the person doing some things on my computer, but he did not download anything. Afterwards, I removed ammyy from my computer, did a full scan, and put my computer to sleep and went to the bank to change my passwords for my online banking account. When I got home, I thought all was well. Changed my IP address as well (though, I don't think that's going to help) and did a full scan with Norton 360. When that was done, I stopped freaking out about the scam, but after an hour, something still didn't feel right, so I googled more about the scam to find out how to fix the problem. I removed the program ammyy, and did a full can with norton where it detected nothing. Afterwards, I just just continued on with what I was doing on my computer for about an hour until I started to freak out about the scam again. From what I saw, I also downloaded Malwarebytes and did a full scan, and it detected 4 viruses which I removed promptly. I did this scan on safe mode, then on normal mode. Then I decided to do the system restore to 6 days ago. And just to be safe, changed my email passwords, and amazon passwords on a separate computer. Mind you, I am not very good with computer programming. I'm freaking out here and barely got any sleep. I barely have any important information on my computer, except for my banking information. I don't do online shopping at all, but I did save credit card information online on amazon. I removed that info on a separate computer. Should I do something else? Do they still have access to my laptop and to my personal information?? Worst case, can reformatting my laptop fix everything??
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