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Found 4 results

  1. Hi, I installed the trial verison of Malwarebytes 3.6.1. Have looked on the forum, but how can you do any of the things recommended if the laptop just freezes. Can't open a thing, have rebooted (manually), so many times today I have lost count, and now patience is turning to despair. PLEASE HELP
  2. Malwarebytes 3.6.1 claims that there are threats on my system, these files are 5 years old, why are they saying Trojan.Agent.Generic unless it's false-positive? And I think the .jpg files are also false-positive for RiskWare.ExtensionMismatch, as the only .jpg in the Recycle Bin were created using my Android phone.
  3. MBAM 3.5.1 Premium for Windows 7 on a 32-bit Dell laptop worked fine. Tried to install MBAM 3.6.1 days ago first without clean install and BSOD upon reboot. Did a clean install today using the MBAM Support Tool and after rebooting and almost at the end of the reinstalling, a blue screen of death again. I have attached logs. I also have the MEMORY.DMP file zipped, but its 139 MB, so if you need, please let know how to send. I also ran a full drive security scan with MBAM v3.5.1 just prior to the 3.6.1 clean install and no malware found. Other security software on this machine Zone Alarm Firewall and Anti-Virus Pro v15.3.060.17669 and SpyShelter Premium v11.2, both latest versions. I have reverted back to MBAM v3.5.1 until this issue is resolved. mbst-grab-results.zip mbst-clean-results.txt
  4. Upgraded to v. 3.6.1 and Ransomware Protection will not turn on. mb-check-results.zip
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