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Showing results for tags '3.2.2 '.
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So just now, I had to update, and it asked me to reinstall Malwarebytes to the new 3.2.2 version looking GUI. But my key says i HAD A LIFETIME LICENCE. Q___q, that my Server/owners/friend won 5 keys, and gave me this one. And I've been using this one for about 2 years and 3/4ths of this year.
I have a paid 2 years subscription to MB Premium starting in Feb 2017. I got a MB prompt to upgrade to the latest version and I did it. Once the program completed its upgrade, it was no longer premium version. It was the free version. I tried several times entering my license key and verified it via the website and it would not upgrade to the premium version. Its prompting me to purchase a new key. I rebooted my computer (Windows 10) and it made no difference. I submitted a ticket on 30 August 2017 and received an automated reply that they received the support request. This is what I have now. I can not believe it takes this long to get a response from support any one else experiencing this issue. I am about to jump ship for another solution at this point. I submitted another ticket today to see if I get any response.